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Do you ever wonder how businesses functioned before the Internet? Being able to send emails, share files, access digital information instantly, and collaborate online has revolutionized the way companies operate today. And now, thanks to the Internet, businesses of all sizes can use this network to make and receive phone calls. The technology is called Read More...

Does your business have a reliable Internet connection? If the answer is yes, then your business could be benefited by using VoIP. Short for Voice over Internet Protocol, VoIP is a technology protocol that allows voice and multimedia data to be transmitted via the Internet. In more everyday terms, when you talk on the phone, Read More...

Now that 2020 is well underway, isn’t it time to take a look at your phone system? Is it serving your needs? Is it appropriately priced? Many businesses make the mistake of not putting much thought into their phones. However, given how vital communication is to small businesses, it’s wise to thoroughly evaluate your current Read More...

There’s a lot of confusion about softphones, so it’s time to separate fact from fiction. The first thing to understand is that a softphone is not a physical phone. It’s a software program or app that uses VoIP (Voice over Internet Protocol) to make and receive calls over the Internet. Part of the confusion stems Read More...

The amount of computing power we now hold in the palms of our hands is staggering. Thanks to the advent and evolution of smartphones, most of us are walking around with powerful minicomputers that not only make voice and video calls, but also take photos and videos, shop online, access podcasts, stream music, and more. Read More...

It seems like everything is moving to the cloud these days, and phone systems are no exception. Cloud-based phone systems describe VoIP (Voice over Internet Protocol), aka “Internet calling.” These systems allow you to use the Internet to make phone calls, as opposed to traditional analog phones that rely on older infrastructure like copper wires. Read More...

Are you curious about having a virtual phone system? Are you wondering how it’s different from what you currently have and what it would require for you to make the switch? We’ve got all your answers in this guide, including what to do before you decide to implement anything. But first, what is a virtual Read More...

Communication is vital for any business, so choosing a VoIP provider is a big deal. Because VoIP is still a relatively new technology, there’s a wide range of prices, features, and service levels. Figuring out how to compare the vast array of providers can be overwhelming. In this guide, we’ll share the top things to Read More...

The quality of your phone system speaks volumes about your business. Unanswered calls, busy signals, and poor connections leave a negative first impression, scaring off potential customers and alienating current clients. If you’re relying on traditional landlines or trying to do business from your cell phone, you have likely hit a crossroads as your business Read More...

For most people, an Internet outage is an annoyance and a minor inconvenience. But, if you’re using a VoIP phone system, the effects can be much more deeply felt, disrupting, and even halting your business. It might sound dramatic, but it’s true. The reason that an Internet outage would so adversely affect your operations is Read More...

You can think of VoIP applications in a couple of different ways… On the one hand, there are VoIP applications that allow you to make and receive phone and video calls over the Internet as well as transmit data. Skype, FaceTime, WhatsApp, Zoom, and Google Hangouts are all examples of VoIP applications that small businesses Read More...

Change is exciting, but it can also be scary. If you’re used to doing things a certain way, then the thought of doing things differently can seem daunting. When it comes to your phone system, the stakes are high, and a wrong turn can negatively impact your reputation and bottom line. You want a phone Read More...