After an incredible first quarter – the sales team celebrated by going paint balling! Check out some of the pictures of the event. If you’re interested in joining our sales team, check out our careers page. https://weave.workable.com
The use of appointment reminders has transformed not only business automation in healthcare, but the patient experience as well. Providers know their patients are busy and may not be diligent in remembering the appointments they have for care. The use of text, e-mail, or physical reminder cards can prove significant in lowering the amount of […]
I spend a lot of time in dental offices, observing the day-to-day systems that they use. Frankly, I see a lot of systems, policies, and office flow that don’t make much sense. Let me give you some real-life examples that I have actually observed: Answering the phones with “Dr. Smith’s office, how may I direct […]
Patient retention is defined in the same way any successful relationship is: By having positive touchpoints. This collection of touchpoints is the determining factor in how likely any patient is to continue with your practice or leave for a competing practice. Positive touchpoints don’t often just happen, however. A proactive approach must be taken to […]
Brandon Rodman, our CEO, sat down and had a great interview with Howard Farran from DentalTown.com. We’ve embedded the video below. Take a look!
Dear Customer, With 2017 now upon us, I want to take an opportunity to let you know that we have been working around the clock to make drastic improvements to our underlying infrastructure to deliver the service that you expect from us. We believe that all of the major kinks have been worked out, but […]
Do you know what your patients really want? Let’s start by saying—we, in no way, are saying that we can read their minds, but we do know of an organization that has dedicated a lot of time and effort to finding out. The Harvard Business Review (HBR) conducted a recent study on what motivates consumers. […]
10 Simple Ways for Your Practice to Close Out 2016 on a High-Note! The end of the year can be stressful. You want to get things done so that, when the holidays arrive, you can spend time to spend with family and friends. Your employees are taking time off for vacation and that dreaded tax […]
Let’s face it: patients don’t refer your practice to their friends because a teeth cleaning is so wonderfully thorough or because an eye exam is so stellar. In fact, you’ve probably never heard a patient proclaim, “What a fantastic teeth cleaning!” as they high-five you and your team on their way out the door. Although you […]
Kermit the Frog famously sang a song that sadly proclaimed, “it’s not easy being green.” But, even if it’s not always be the easiest thing to be, it can definitely pay dividends to be green.