Call Intelligence to convert calls into appointments.

Organize your calls by appointment type, call type (New Patient, Billing, Emergency, Cancellation or Complaint), and customer sentiment to see why patients are calling and equip your staff to book more appointments.

Discover revenue opportunities and categorize calls as “Scheduled Opportunity or “Unscheduled Opportunity”. Then, use Unscheduled Opportunities to call those customers back and book them for an appointment.

Filter calls by the topics patients want to discuss and get analytics that help you better understand your patients’ needs, every time they call.

Get transcriptions of all your calls, so you can identify areas of growth for your staff and train them to better serve your customers during every interaction.

Filter your calls by location so you can view and compare customer sentiment, key topics, revenue opportunities and more for each of your office locations.

Group tasks by category to stay organized and focused. And get instant-access to all your tasks in one place and to boost productivity with ease.

Identify key calls, highlight effective interactions and determine best practices on the phone to enhance every patient experience.