Don’t deny it! Admit it! Every one of us has had this happen during your career! The cases that you didn’t read the patient well, didn’t get the proper diagnostic material, didn’t take the time to really listen and see what was appropriate for your patient. Whether you have made a minor mis-judgement, or totally face-planted, NOW WHAT?
Getting CE Credit
After viewing the video, click on the button below. Once at the Dental Academy page, click on &#8220;Login to Enroll&#8221;. If you are new to DACE, click &#8220;Create An Account&#8221; and complete the registration form. Return to the course page and click the &#8220;Register Now&#8221; button. Then take the test.

Cases That Haunt Us: How to React, Rebound and Recover From Clinical Failures

Increasing your office efficiency starts with knowing the data of where you can improve. In this webinar, Dr. Sam Bakuri dives into key analytics his practice has used to reduce missed calls, convert more prospects into patients and increase staff efficiency. Click on the button below to view the full course and take the quiz to earn your CE.

Fixing your Practice Bucket: Thorough Evaluation of In-Office Systems to Increase Productivity and Decrease Stress

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<div>During this highly-engaging course, Dr. Jennifer Doobrow discusses how to get your patients more onboard with their treatment plans by helping them OWN their disease. Dr. Doobrow outlines how building a solid foundation is essential to your patients&#8217; long-term-success and showcases keys to effective strategies for patient communication which lead to better case acceptance.</div>
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<div>Dr. Jennifer Hirsch Doobrow, a Board Certified Periodontist, is the Owner and CEO of Periodontal and Implant Associates, Inc. located in Cullman, AL. She serves, as a faculty member for the Pikos Institute, Chair of the Alabama Dental Association (ALDA) Council on Budget Auditing and WISE- Women in Implantology Supporting and Empowering Advisory Board, is a UAB Alumni Executive Council District Representative and on the Executive Committee for the International Society of Periodontal Plastic Surgeons. Most recently, Dr. Doobrow was selected as the 2021 Most Excellent Fellow for the Alabama Dental Association, one of the Top 10 Young Educators in America for 2017 by The Seattle Study Club, was inducted as a Fellow of the International College of Dentists, as well as a Fellow of the American College of Dentists. And finally, she is a happy Weave customer.</div>
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Getting Your Patients to Own Their Disease: Communicating Expectations Clearly

Take your financial arrangements and treatment presentation skills to the top with proven secrets to increase your case acceptance success now!
Steven J. Anderson coaches some of the highest performing teams in dentistry with proven systems that create a “Yes” to comprehensive care. He is Founder of the Total Patient Service Institute, Crown Council, and Smiles for Life Foundation. Get ready to laugh and build your skill level as you learn from one of the most entertaining, fun, and insightful presenters in dentistry.

I Can't Afford It! Secrets of Financial Arrangements That Get a “Yes!”

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<div>In this highly entertaining and realistic lecture, Dr. Gupta shares the clinical techniques and products that have made life in the operatory more enjoyable and predictable.</div>
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<div>Dr. Ankur Gupta currently runs the North Ridgeville Family Dentistry, in Ohio, a practice he started in 2005. Armed with what he considered adequate knowledge, hand skills, and a personable demeanor, he watched as his practice floundered, finances became un-predictable, and his lower back and spirit toward life became worrisome. Rather than continue the trend, he made a guinea pig out of his office, family, and self; attempting any and all personal and professional “experiments” in self-improvement. More than a decade later, he enjoys excellent new patient numbers and case acceptance, a solution oriented dental team; and most importantly, a meaningful and positive identity. He happily shares the failures and successes with dental and community groups throughout the country, always ending his presentations with practical, implementable, step-by-step ways to be better.</div>
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The 10 Must-Haves That Make Clinical Dentistry Easier, More Predictable, and Less Stressful

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<div>Dr. Snyder graduated from UCLA and the F.A.C.E. institute. He created/co-directed the first-ever two-year graduate program in Aesthetic &amp; Cosmetic Dentistry. The 77th Accredited Fellow of the American Academy of Cosmetic Dentistry, a Diplomat of the American Board of Aesthetic Dentistry and a member of Catapult Education. He is an international author, lecturer and consultant to dental companies. Dr Snyder owns two software companies, a marketing company and an online dental training program LEGIONpride.com. Dr. Snyder is also a professional race car driver and entrepreneur. He practices Cosmetic and Restorative dentistry in Laguna Niguel, CA and Las Vegas, NV.</div>
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6 Tools to implement anytime for success!!

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<div>Alison Faulkner of The Alison Show has made a career doing whatever she feels like doing. But it always involves finding ways to feel awesome and help others feel awesome too. Alison is a branding and events expert with a highly engaged online community. She hosts an iTunes top 100 podcast with her music producer hubby called Awesome with Alison. And founded Alison&#8217;s Brand School which has helped thousands through workshops and online courses that empower entrepreneurs with the heart to build a brand that can support their dreams. She collaborates and consults with Fortune 500 companies and believes in love, dancing inappropriately, and putting your own name in lights.</div>
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How to get people to care about what you have to say or sell!

Dr. Dan Bills used to think virtual orthodontic consults were simply a convenient tool to engage patients before they choose direct to consumer treatment. However, an unprecedented global pandemic changed everything. Orthodontic offices had to develop a complete virtual treatment system to ensure continued management of patients’ treatment during mandated office closures. During that time, Dr. Bills and his team learned the true potential of virtual visits.
Dr. Dan Bills is an avid (yet barely competent) golfer, boater and skier who enjoys spending as much time as possible with his wife Emily and his daughter Caroline. He is a Board Certified Diplomate of the American Board of Orthodontics and a Fellow of the American College of Dentists. He maintains a state-of-the-art private practice, Innovative Orthodontics, with three locations in Southern New Jersey, just outside of Philadelphia. He has been honored as “Teacher of the Year” by the University of Pennsylvania Department of Orthodontics and by the Department of Dentistry at Virtua Hospital. He lectures regularly at academic institutions and orthodontic meetings, both stateside and abroad, and gives in-office courses about a variety of clinical topics as well as how to better utilize technology in the orthodontic office.

Efficient and Effective Virtual Visits in the Orthodontic Office

Recent technology driven industry trends show a definite increase in consumer driven demand for cosmetic aligner enhancements available with convenient telemedicine options. This has led to the arrival of responsive hybrid models of telemedicine driven clear aligners, that tap into, both the customer demand and dental team expertise, to create a patient experience driven workflow. The simple, convenient, and well-supported platforms become effective leverages that the doctors and dental teams can use to create a positive consumer experience, converting the consumer to patients within the practice. In this lecture, Dr. Payam. C. Ataii, shares tips on identifying clear aligner patient driven esthetics and action plans to get buy-in from the consumer to become a patient. He also shares an action plan, including an applicable communication tool kit addressing all stages of patient communication-scheduling, treatment, mitigate missed appointments, and create a positive patient experience critical to patient retention and year-over-year practice growth.
Payam C. Ataii, DMD obtained his Doctor of Dental Medicine Degree from Tufts University School of Dental Medicine and completed his dental externship at Harvard School of Dental Medicine. Dr. Ataii has completed thousands of clear aligner cases and serves the dental community and patients as a speaker, expert witness, and practicing dentist. He is nationally recognized as a Key Opinion Leader, with multiple peer reviewed publications, and over 25 years of private practice. He has had over 15 national media appearances where he has been interviewed on his expertise and published over 32 times.
He develops solutions to improve and simplify how comprehensive dentistry is delivered to patients. As a patent holder of an FDA-cleared oral device, he continues to innovate and invent dental health solutions that help dental practices reap the rewards of modern technology for their patients. He also serves on multiple dental and medical device company boards.

From “Consumer” to “Patient”

Lois Banta is CEO, President and Founder of Banta Consulting, Inc. From terrified dental patient to popular international speaker and dental consultant, Lois has been involved in dentistry for more than 30 years. Her SCI approach – See, Commit, and Implement – has allowed her to take practices from mediocrity to excellence. A no-nonsense approach and tenacity have earned this 5 ft. tall dynamo the apt reputation, “Ten Foot Tall &amp; Bullet Proof.” As a staff trainer and team builder, Lois effectively teaches the dental team how to move in the same direction while performing their individual tasks. Her recipe for success is applied to practices of all sizes and her program is essential for dentists who are committed to reaching their potential.
Judy Kay Mausolf is the founder and owner of Practice Solutions Inc.
She is a Practice Coach and well-known speaker specializing in culture, and the relationship side of dentistry. People who’ve worked with Judy Kay use words like exceptional, inspirational, knowledgeable, and real to describe her style. Whether she’s speaking or coaching, Judy Kay always brings a positive light to those she works with, spreading the message of the TA-DAH Philosophy and utilizing the R.I.S.E. Implementation Process to help others to achieve meaningful and significant results.
The TA-DAH philosophy is about harnessing the power of passion, joy and celebration to reduce stress, increase happiness and improve performance!

Thriving through the storm

JoAn Majors knows the dental industry because she comes from it. She has served the industry for three decades. Her career has focused on the soft skills that create value for the procedure, service, practice or relationship involved. Often referred to as the “word surgeon” finding ways to turn tough or technical conversations into easy to repeat systems that create more value and stronger connections.
JoAn has earned the distinction of CSPÒ, Certified Speaking Professional. She is a member of the National Speakers Association, Global Speakers Network, Speaking and Consulting Network along with many other professional organizations. She has been published in over 25 magazines and newsletters and has written multiple books. Her first book on implant dentistry has been used to train thousands of teams. JoAn has worked in every type of practice in her career, sold dental supplies and co-founded a software company that sold to their largest competitor. She served as the team training faculty member at the Misch International Implant Institute and worked as VP of Development for one of the industry’s first DSO’s.
Currently, she is founder and content creation specialist of The Soft Skills Institute, LLC. JoAn’s happy place is at the front of the room inspiring teams to action with her signature “open arms” communication. This is supported by high-value online follow-up material for implementation by a dental team’s executor, coach or consultant. She’s also the creator and co-host of the podcast, SpouseTales. Her platform voice and her writing voice are the same. Positive and passionate but not too preachy. She is happily married to her greatest champion and best friend, Dr. Chuck Majors a second-generation dentist. She and her family reside in Texas. To learn more or see her in action, visit: www.joanmajors.com

The three "C's" of communicating during the COVID crisis

Dr. Jennifer Hirsch Doobrow, a Board Certified Periodontist, is the Owner and CEO of Periodontal and Implant Associates, Inc. located in Cullman, AL. She earned her DMD at the Medical University of South Carolina in 2007 and received her certification in Periodontics from the University of Alabama at Birmingham (UAB) in 2010. She serves as a faculty member for the Pikos Institute, was the General Chair for the 2017 Gulf Coast Dental Conference, the 2017-2019 Chair of the Leadership Council for the UAB School of Dentistry, the 2018-2020 Chair of the Alabama Dental Association (ALDA) Council on Budget and Auditing and is a UAB Alumni Executive Council District Representative and a member of the Editorial Advisory Board of Compendium.
Dr. Doobrow is on the Executive Council and serves as the Corporate Advisory Chair for the Southern Academy of Periodontology and sits on several committees for the American Academy of Periodontology. She holds Past-President positions in the Alabama Society of Periodontists and the Wilson Chenault Dental Study Club and is a Director for a Seattle Study Club located in Cullman, AL. In 2012, Dr. Doobrow was recognized as one of the University of Georgia’s (UGA) prestigious 40 Under 40. Most recently, Dr. Doobrow was selected as one of the Top 10 Young Educators in America for 2017 by The Seattle Study Club, was inducted as a Fellow of the International College of Dentists, as well as a Fellow of the American College of Dentists. She was also awarded the MUSC School of Dentistry Young Alumnus Award, the UAB School of Dentistry Outstanding Young Alumnus Award and was featured on Lifetime Network’s “The Balancing Act” as well as on the “Dentistry Uncensored Podcast”. She has published articles in Compendium, Inside Dentistry, DentistryIQ, Surgical Restorative Resource and Perio-Implant Advisory, and lectures extensively throughout the United States on dental implants and periodontal regenerative therapies. Dr. Doobrow’s office hosts an annual dental symposium in Cullman, AL with approximately 1,000 attendees in 2019.

When you cannot control what's happening, control the way you respond

Penny Reed is a dental speaker, coach, and author of the book Growing Your Dental Business. She runs a company called the Dental Coaching Institute. Dentists hire her to grow their practices by 25% or more, while working fewer days, and creating an office culture where the entire team looks forward to coming to work every day. As a result of her work, clients share that their team is more energized, more productive, and embraces accountability in achieving results. Penny can be reached at penny@dentalcoachinginstitute.com or 1.888.877.5648
Debra has presented workshops nationally and internationally for numerous study groups and organizations Debra is a founding member and served three terms as President of the National Academy of Dental Management Consultants. She is an active member of the American Dental Assistants Association and a member of the American Academy of Dental Practice Administration and Speakers Consulting Network. She has been repeatedly recognized by Dentistry Today as a Leader in Continuing Dental Education and a Leader in Dental Consulting. Debra is also on the board of the American Dental Association’s Dental Practice Management Advisory Board.
Because of her contributions to the industry of dentistry, Debra received the Kay Moser Distinguished Service Award given by the American Dental Assistants Association in 2008. It is their highest honor. She has also been chosen as one of the Top 25 Women in Dentistry for 2014 by Dental Products Report. Debra is the 2015 recipient of the Gordon Christensen Lecturer Recognition award.

The importance of team connection during the COVID-19 crisis

Dr. Lori Trost graduated from Southern Illinois University, School of Dental Medicine and created a comprehensive restorative and preventive-based practice in the Greater St. Louis area. She is an accomplished author, clinical evaluator, editorial board member, and independent manufacturer consultant.
Dr. Trost has also been honored by the ADA with a Shils Foundation Award, named a “Top 25” Woman in Dentistry and once again Leader in Continuing Education by Dentistry Today. Lori offers post-graduate courses to dentists and their teams that focus on restorative dentistry, digital workflow solutions, and exceptional team-building.
Dr. Ron Perry a full-time professor received his BA from Boston College in 1984, a D.M.D. from Boston University Goldman School of Dental Medicine in 1988 and graduated with his M.S. in Dental Research from Tufts University in 1999.
He has authored over 50 articles and 150 abstracts dealing with a variety of dental topics such as bonding, composite wear, prosthodontic materials and technology, whitening, practice management and dental laboratory communication; he lectures internationally. Dr. Perry is a Fellow in the Academy of General Dentistry, the American College of Dentists, the International College of Dentists and the Academy of Dentistry International. He was the Director of the Gavel Center for Restorative Dental Research at Tufts University School of Dental Medicine. He is currently the Director of International Student Program in the Department of Comprehensive Care at Tufts University. Dr. Perry is a Product Evaluator for various dental companies and publishes regularly in various trade journals. Dr. Perry is an associate in private practice in Brookline, MA.

Creating the resilient practice in tough times

Lou:
He emphasizes the same concepts he practices: dental health diagnosis, treatment plans for medically compromised patients, conservative treatment, cosmetic dentistry, and customized approaches to periodontal care, implants and laser dentistry.
Dr. Graham is the founder of the Catapult Group, a continuing education company whose philosophy and programs use contemporary, interactive formats to integrate time-proven conservative dentistry with 21st-century materials and techniques. Dr. Graham is a published author in many leading national and international dental journals.
Ron:
Dr. Ron Kaminer is a 1990 graduate of the State of New York ( SUNY) Buffalo School of Dental Medicine. Dr. Kaminer has always been passionate about technology and was one of the first 100 dentists in the country to include a hard tissue Dental laser into his practice. Over the years Dr. Kaminer has taught Dental Lasers, technology and minimally invasive Dentistry to thousands of dentists worldwide. He sits on the Board of Catapult Education, is a frequent contributor to Mentor magazine, sits on the editorial board of Dental Product Shopper and acts as a clinical consultant to numerous dental manufacturers. While doing all of the above, Dr. Kaminer practices full time in both his offices in Hewlett and Oceanside N.Y. focusing on Minimally Invasive and Digital Dentistry. He is a Fellow of The Academy of General Dentistry, member of the American Dental Association, and member of The Academy of Laser Dentistry.

We will overcome this...and what to plan for when we do

Dr. Duplantis ​received his D.D.S. degree from The University of Texas Health Science Center at San Antonio, Dental School in 1999. He then continued with Post-doctorate training at Baylor College of Dentistry, earning a certificate in Advanced Education in General Dentistry in 2000. He has also received his Fellowship degree from the Academy of General Dentistry.
He has been in private practice since 2000 in the North Fort Worth, Texas area. In private practice, he treats all ages with an emphasis on restorative and aesthetic dentistry.
Dr. Duplantis is a member of Catapult Educations Speakers Bureau and has been a member of several Aesthetic and Restorative Continuums over the years he has been in practice. He is currently a member of the Seattle Study Club. Dr. Duplantis has always had an interest in “high-tech” dentistry and has been incorporating CAD/CAM and digital technology in his practice since 2004. Dr. Duplantis has written and published several articles regarding digital dentistry and workflows for various dental publications. In addition to technology, Dr. Duplantis has a keen interest in restorative implantology, adhesion and materials, and he is also published in these regards. He has helped various manufacturers on numerous projects and evaluations regarding different aspects of clinical dentistry and serves as a Key Opinion Leader and consultant for several dental corporations.
Dr. Duplantis resides in Keller, Texas with his wife, Ellen, and his children, Austin and Ava. He is an avid cyclist and enjoys traveling, fishing, and sporting clays in his spare time.

Dental "Sci-cology": The crossroads of science and technology for clinical success

Penny Reed is a dental speaker, coach, and author of the book Growing Your Dental Business. She runs a company called the Dental Coaching Institute. Dentists hire her to grow their practices by 25% or more, while working fewer days, and creating an office culture where the entire team looks forward to coming to work every day. As a result of her work, clients share that their team is more energized, more productive, and embraces accountability in achieving results. Penny can be reached at penny@dentalcoachinginstitute.com or 1.888.877.5648

Rebuilding your practice post COVID-19

Carrie Webber is co-owner of The Jameson Group, a dental management, marketing and hygiene coaching firm that helps dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives. Carrie is a contributing author to multiple publications on the topics of dental business, leadership, marketing and team development, as well as a presenter on these topics to dental professionals nationwide. Learn more about Carrie and the spectrum of services Jameson provides at www.jmsn.com.

Where do I focus my energy? Proactive focus for dental practice leaders

Since 1988, Bob Spiel has been helping businesses and practices achieve increased production, profitability and personal enjoyment. With an MBA in Finance and General Management and post-graduate work at Stanford and Georgia Tech, Spiel Consulting was founded to leverage Bob’s passion for working closely with health care professionals – guiding them toward even greater professional and personal success, bottom-line results and practice growth. During his years in the private industry, Bob served as a Financial Analyst and then as an Operations Director for industry-leading large-cap and mid-cap companies. There he played an instrumental role by transforming crisis-laden projects and operations into smooth-running, profitable machines. Using a leadership-focused, process-driven approach these skills allowed him to miraculously turn around a failed hospital and failing surgical center. As a practice consultant, he has helped multiple clients achieve impressive results like returning failed practices to profitability or realizing very dramatic growth.

Leadership: Who needs it? Leading with confidence and clarity in a crisis

As a professional speaker and published author, her enthusiasm and knowledge about the dental profession has helped many dental teams. She brings experience, insight, and creativity into her management style, along with a sense of humor. In a profession that can cause anxiety in some dental employees, Denise’s consulting approach is to partner with doctors and team members to help them realize the dream of creating a thriving, successful practice.
Along with her talent for business, Denise has gained numerous distinctions in her industry. She is co-author of OMG! Office Management Guide, the “bible” used in training workshops. She is a past president of the Academy of Dental Management Consultants and a member of the National Speakers Association, Toastmasters International, and Directory of Dental Speakers.
Denise resides in the beautiful Texas hill country.

How to make the most of a temporary closure

Dr. Mark E. Hyman is a renowned dentist in Greensboro, NC, and a public speaker whose work is characterized by his warmth, enthusiasm, sense of humor, and passion for dentistry. As an accomplished seminar speaker, he has lectured throughout North America and Europe at every major dental meeting. He has earned national and international recognition. Since 2001, Dentistry Today magazine has selected Dr. Hyman as one of the top speakers in dentistry.

The beauties and the beasts: greatest hits and misses of cosmetic dentistry

As a founder of the Teach Me Dental movement and The Comprehensive Dental Continuum, Dr. Glasper is committed to advancing the perception of oral health and educating to enable a more complete approach to better patient experiences.

The gift of gab--communicating, connecting, and nurturing doctor-patient relationships

4 Strategies for a thriving practice in 2019 and beyond

Dr. Graham is a graduate of Emory Dental School. He is the former Dental Director of the University of Chicago’s Department of Dentistry. He is the founder of Catapult Education, LLC and he enjoys providing dental care at his private practice, University Dental Professionals, in Chicago, IL – Hyde Park.

Today's initial exam: let me show you how to stand out

Grace is the proud owner of Identity Dental Marketing where she has made it her personal mission to improve the business of each dental practice she works with by a measurable amount. In her first position as a Marketing Director for a multiple location dental practice, she tripled the number of new patients seen on a monthly basis (in 3 short months, on the same marketing budget). From there, she created a variety of sales-focused training workshops, attended many marketing seminars and became obsessed with dental marketing and branding as a whole.
Recently selected as a 2019 Honoree at the Daily Herald Business Ledger’s Influential Women in Business Awards, Grace is led by her philosophy of helping as many people succeed as she can.
Over the course of her career, Grace has become a recognized Dental Marketing expert. She was featured as an expert on the ADA 2016 Dental Marketing Expert Panel and has authored articles in professional journals, most recently penning a Dental Marketing article for Practice Booster’s Insurance SolutionsNewsletter. Grace has experience in the creation and execution of marketing strategies, public and community relations, networking, patient communications, staff sales training, phone scripting and training, advertising, internet/web presence, SEO (search engine optimization), direct mail programs, email newsletters, and much more.

Marketing during and after the COVID crisis

Xaña Winans is the CEO and founder of Golden Proportions Marketing, the nation’s leading full-service dental marketing company. Married to a dentist in private practice, she brings over 25 years of real-life experience in dental marketing. The agency offers strategic planning, branding, internal marketing, advertising, website design, online marketing and call tracking services to help dentists reach their practice growth goals. Visit their website at https://www.goldenproportions.com/ or call Xaña at 570-742-5656 ext 211 to set up a free marketing consultation.

Whats the plan?

Pete Johnson is an entrepreneur, video marketing expert, and professional storyteller. He has spent all of his career in marketing, with the last 7 of those years specifically focused on the dental industry. He has held multiple leadership positions at both boutique and large dental marketing agencies.
In early 2018, Pete co-founded Get Practice Growth and set out on a mission to disrupt the dental industry. His company focuses on the use of custom video &amp; leveraging data to help practices tell their story, earn their patients trust, and generate more revenue.
Pete grew up in sunny San Diego, where the “surf meets the turf”. Pete played competitive sports all through college, where he learned the value of teamwork and developed his leadership skills. Pete is an avid Los Angeles Lakers fan (RIP KOBE). He has a 5-year-old daughter Riley, whom he loves spending time with at the beach and her dance classes.

How to leverage digital marketing during COVID-19

Blake Hadley is a Partner and Founder of My Social Practice. He’s a graduate of the advertising program at Brigham Young University and has won a number of national and international awards in art direction, advertising, and creative marketing strategy. He is passionate about helping dental practices use out-of-the-box thinking to create stories that spread on social media. Over the past 10+ years in the dental industry, he has helped thousands of practices grow and thrive through digital marketing.

9 Ways dentists can effectively use social media during social distancing

Adam Smith is the Website Team Lead at Weave. He has been in the online marketing world for over 8 years and has owned a boutique SEO agency for more than 4 years helping multiple businesses achieve exponential growth. He also has owned a dental office and has recently helped his father build his engineering companies online presence.
When he is not busy ranking websites, he loves playing with his kids, playing the guitar and mountain biking.

The local marketing that you have to be doing in 2020

Dale Murphy, one of the most popular athletes to ever play in Atlanta, Dale had a 19+ year in the Major Leagues and is one of the youngest players in MLB history to win back-to-back NL MVP Awards. A 7-time All Star, Dale was chosen in the first round of the 1974 MLB draft and retired in 1993. He now travels the country speaking to businesses about topics such as Resilience, Teamwork, Big League Leadership, and How to Create a Winning Culture. He and his wife, Nancy, have been married 40 years and have 8 children and 14 grandchildren.

3 Decisions that create resilience

Over the past 2 decades, Smith has founded 4 companies, 3 in the technology arena and now his current company, Four Foods Group, which he founded in 2009 with his wife, Shauna. As a food and beverage investment, operations and growth company, he has successfully raised over $350 million, created over 23,000 jobs across America, and successfully developed over $200M in restaurant real estate. He has exited businesses through both private and public exits. Smith is also a Managing Partner of Mercato Partners, a growth equity firm based in Salt Lake City, Utah. He leads the Savory Fund practice which is focused on scaling highly profitable, yet undiscovered brands within the food &amp; beverage industry. Smith and his team have generated over $1 billion in sales over the past 10 years.
Andrew was a recipient of the 2017 EY Entrepreneur of the Year® award in his category, and KPMG’s Entrepreneur of the Year in 2017. He also served as an EY Judge for the 2018 and 2019 EY Entrepreneur program. He was also a BusinessQ Triple Crown Recipient in 2018.

My 5 tips to accelerating growth after 20+ years as CEO

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Dave Taylor joined Impartner as the chief marketing officer in 2015, and leads the development and execution of the company’s global marketing and product development strategy. Taylor brings more than two decades of marketing experience and a legacy of success in building high-tech businesses to his role. He most recently served as vice president of marketing, product and corporate strategy at WatchGuard Technologies, and was key in transforming WatchGuard into the most highly awarded company in the network security space. Prior to WatchGuard, Taylor co-founded Sparxent, a rollup of value-added service providers in the mid-market space, which grew to more than $50M of annualized revenue within two years.
Taylor also held sales and marketing roles at LANDesk Software for more than a decade and was part of the executive team that orchestrated the spinoff of LANDesk out of Intel. He spent five years of his career with Intel in the UK, serving as general manager of Intel EMEA.
Taylor holds a master’s degree from Brigham Young University’s Marriott School of Management
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Regardless of how large and daunting a task may be you can always execute your way through it

Jeff is the former Chief Product Officer and Chief Marketing Officer at Vivint Smart Home where he oversaw the company’s technology, product development, new business development, and strategy functions. During his tenure, he led the development of several multi-million dollar product lines across the firm’s security, video, and automation verticals. In his CMO role, he increased the company’s brand recognition and channel development, generating tremendous interest from consumers, media, and partners.
Before joining Vivint in 2013, Jeff spent nearly a decade at Nike, Inc., most recently as Senior Director for Mobile and Web Design at Nike+, Nike’s industry-leading activity tracking service. Jeff has worked across the landscape of the Nike Brand, including leading digital and marketplace communication for NIKEiD (Nike’s custom footwear experience), Nike Basketball, and the LeBron James brand.
Jeff has a bachelor’s degree from Brigham Young University and an MBA in Marketing from the University of Oregon.

How to scale great decision making in your growing business

Rachel Nilsson, founder and CEO of Rags, formally known as Rags to Raches, started her children’s clothing company with function, fashion and fit being her main focus. RAGS unique and functional kid’s one-pieces are void of frustrating snaps or buttons, featuring an elastic neckline for easy on and easy off. Rags has seen some great growth and has been featured in Vogue, Huffington Post, Forbes and just recently partnered with Disney, Star Wars and Marvel. What started as a hand-made hobby trying to solve a problem ended up becoming a multi-million dollar business.

Purchase, purpose, and party--grow and retain the right way

Andrew Ventura is a Senior Business Development Manager with Wells Fargo Practice Finance and has been working with healthcare professionals to provide commercial financing solutions for 20 years. He leverages his experience and insights into healthcare financing to provide tailored financing solutions to his clients looking to transition to ownership, grow or expand their operations.

Investing in practice growth

Skye PoVey is the Vice President of Sales at Weave, the premier customer communication platform for service-based businesses, where he grew the sales team from 10 people to over 160 people in under two years and doubled revenue three years in a row.
Skye holds a Bachelor of Business Administration in Business Administration and Management from Brigham Young University.

How technology went from a luxury to a must for small business

Dr. Carlos Kemeny is the author of the IMPACTDATA Revolution at Weave, where he directs business intelligence and data science. Prior to joining Weave, Carlos strategically advised several Fortune 250 C-suites and senior executives on business intelligence and analytics, served as a subcommittee member on U.S. Secretary of Commerce Penny Pritzker’s National Advisory Council for Innovation and Entrepreneurship, and was an MIT Clean Energy Prize Semifinalist.
Carlos has a BS in Mechanical Engineering and MBA from Purdue University, as well as an MS in Engineering &amp; Public Policy (EPP) and dual-PhD in EPP and Technological Change &amp; Entrepreneurship from Carnegie Mellon University and Católica Lisbon School of Business and Economics. He is a father of four incredible children, founder of two data startups, violinist of 30+ years, Boston Marathoner, and tri-lingual.

How to leverage data--we know your competitors aren't

Kortney Osborne is a passionate marketing executive with experience in building world-class unicorns. She is currently VP of Marketing at Weave where she leads Demand Gen, Creative, Communications, Events, Content, Marketing Operations, Affiliate Marketing and other areas across the company. Prior to Weave, she worked at Qualtrics where she was a founding member of the marketing team. At Qualtrics, she built and oversaw the global marketing campaigns and events teams, including the Qualtrics annual event, helping create moments that helped lend the company to an $8B acquisition.
Kortney is a lover of food, travel, her three children and Oprah (not necessarily in that order). She is a board member for the Women’s Success Center at Utah Valley University and enjoys mentoring and supporting women through their educational and professional pursuits. She also enjoys stand-up comedy and is a forever Hoya.

Simpify your marketing--increase your impact

Johny Wudel is the VP of Product at Weave. His background includes product development and customer experience in tech and other industries, including food &amp; beverage and non-profit. He has run a small business and has also worked with various Fortune 500 companies, including Google, Burger King, T-Mobile, and Under Armour. He has an undergraduate degree from BYU and an MBA from Harvard Business School.

Tools for innovating on the customer experience

Dr. John Flucke is in private practice in Lee’s Summit, Missouri where he spends four days per week in direct patient care. He also serves as Technology Editor for Dental Products Report magazine as well as Chief Dental Editor where he writes, edits, and does video demos of products featured in his “Technology Evangelist’ columns.
Doctor Flucke has one of the most popular dental blogs on the Internet “Ramblings of Dentistry’s Technology Evangelist” featuring daily updates on technology in healthcare and technology in general. The site has over 2 million unique page views.
He lectures extensively on all aspects of clinical dentistry as well as technology in dentistry and has been featured at every major dental meeting in the U.S. and international locations as well.
Dr. Flucke uses technology in every aspect of his practice and personal life; pushing himself to constantly be on the leading edge. He loves testing, and breaking, the latest gear he can get his hands on. He lives his life by the motto “you can’t have too many toys”.
He consults with manufacturers helping with the development of techniques, technologies, and products which allows him to see things from the “duct tape and zip tie stage” all the way through to the completed item.
Dr. Flucke’s passion is “Technology that Improves Patient Outcomes” and he is always working to create or to help create products and techniques that allow patients a better quality of life.
He is a past president of the Greater Kansas City Dental Society as well as serving as the Missouri State Peer Review Chairman.