Schedule more appointments, reduce no shows and impress your customers every step of the way – all without tying up your staff’s time.Get a demo
Watch this short video to learn how.
Discover how Reminders work with the rest of the Weave platform.
Free up your time with our automatic appointment reminders. Weave automatically sends customized text message or email reminders at any time, any date and personalizes each reminder for your customer.
Create any customer experience you want so your customers always feel like VIPs.
Weave’s two-way text lets you instantly communicate with customers in a way that is quick and convenient for both parties.
No more “enter Y for yes, N for no”. Making your messages natural elicits natural responses so your customers can respond anyway they want with Smart Confirmations. Weave’s sentiment analysis technology can interpret your customers’ text responses as a confirmation or need to reschedule.
For example, if your customer responds “Sure” or “You bet” or “I can make it” Weave recognizes this as an affirmative response and automatically confirms the appointment in your system. Even the ‘thumbs up’ or ‘okay’ emojis! If your customers respond with “I need to reschedule” or even “I’ll be out of town” Weave automatically detects a negative response and notifies your office that action is required.
Want to easily fill gaps or cancellations in your schedule? Simply add customers to your Quick Fill list and send personalized messages to that group whenever you have a last-minute opening.
And reminders aren’t only for scheduled appointments. Automatically send messages to customers you haven’t seen in a while – no more manual calls or postcards.
Weave's Smart Technology helps you do more with less.
Weave has cut down on reminder phone calls a great deal. Being able to check texts from patients after hours and on weekends helps too. If patients are canceling an appointment when we are not there, we can try to fill the appointment slot while we still have time to do so.TM
Terese MeredithFinancial Coordinator, Schmakel Smile Designon G2
We love how it integrates with our dental software. Great system that saves time and money connecting with our patients via text and email. The automated appointment confirmations save time and money for both the practice and our patients
Greg GoodreauOffice Manager, Parkway Dental Associateson G2
Automated appointment reminders not only help us, but they help the patients as when some get appointment reminders, they realize they need to reschedule and call us. This gives us enough advance to reschedule them and fill their time slot. We are booked solid 5-months in advance, so having the heads up before the appointment allows us to reach out to our other patients and move up their appointments. We keep our no-shows down with this functionality. We probably have 5-10 appointments a day that we are rescheduling. Funny enough, some patients change their mind when they learn we are 3+ months booked out.SL
Sarah LarsenOffice Manager, Parkway Dental Associates
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