Weave Team Chat
Team communication that supports HIPAA compliance, for businesses who need to keep conversations confidential. Team Chat provides a united space for conversations that are work-and-team-focused.
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Team Chat is just the beginning.
Discover how Team Chat works with the rest of the Weave platform.
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One place for all your team communication.
Stop chasing down colleagues, no more missed messages, reminder post-its and email inbox clutter – Weave’s Team Chat gives you all your team communication in one place.
- Team-wide announcements
- Direct messages with specific coworkers
- Any questions
- Important news
- Customer information (supports HIPAA compliance)
- Notifications that a customer has arrived
Better, quicker customer service.
The better you work as a team, the better customer experience you can provide. Message your colleagues to quickly address customer needs, facilitate more answers to questions and immediately inform a colleague of a customer arrival or need.
Connect with your team, from anywhere.
At your desk, running to an appointment, out visiting a customer? Stay connected to your team with Weave on your desktop or mobile device.
With convenient team chat notifications, you can stay in-the-know on everything going on at the office wherever you are.
Features You’ll Love About Weave’s Team Chat
Supports HIPAA Compliance
Privacy is essential to your clients and your business. Weave’s Team Chat was built to support HIPAA compliance. Providing a safe space to have needed conversations about work and your patients/clients safely and securely.
Private and Group Conversations
Reduce conversation clutter and increase efficiency by messaging only those who need to hear. Have a private conversation, or create multiple custom groups for whatever need may arise, from management to the party-planning committee.
Desktop Notifications
When you’re on the phone or the computer, you’ll never miss a message. You’ll see a desktop and mobile notification when a team member sends you a chat message.
Custom Group Messaging
Want to message the hygienists only, front office staff only, or the opticians only? Create a custom group chat with as many or as few people as you’d like.
Conversation History
Can’t quite remember a conversation you had? Not a problem. Team Chat provides a history of each private and group conversation. And if you send a message you didn’t mean to? Just delete or edit it to make sure conversations are as accurate and efficient as possible.
Weave’s Smart Technology helps you do more with less.
Weave has given us better management of our patients with the text features and appointment reminders. Internal messaging between users is a great way to communicate with staff.
Bonnie Varner
Office Manager, Uhrings Hearing and Balance Centeron G2
Interoffice communication with the group chat has been a game changer. Allows me to communicate with my staff without needing to leave the exam lane.
Louis Martin
Optometrist / Co-Owner, Alva S. Pack III OD & Associateson G2
Before weave, we did not have a reliable team chat service for communications within the clinic. This service came at a great time! It allows us to get replies faster and maintain proper social distancing between staff.
KLKaleigh Luster
Administrative Assistant, Fyzical Therapy and Balance Centers, NMon G2