Free Resource Library

At Weave, our goal is to serve as your business’s complete toolbox. We initially focused all our energy on using both hardware and software solutions to integrate communication networks. Over time, however, we realized that there were opportunities to expand into bringing greater efficiency to all aspects of the customer experience. Why Focus on Payments? Read More...

Our society is in the middle of a pandemic. It remains unclear what will unfold in the days to come, but many businesses are already shortening hours, canceling appointments, and sending their employees home to work. These temporary arrangements have already affected the stock market, millions of workers, and consumers everywhere. The technological sophistication of Read More...

According to a recent study, 41% of customers avoid certain stores and businesses that don’t accept their preferred payment type. Are you missing out on a wealth of customers because you’re not taking enough forms of payment? Even if you accept a variety of payments, you could still end up frustrating your customers. As you Read More...

We had a theory, so we decided to test it. Our theory was that in today’s society, where convenience is prized, and everything is going digital, people want to have payment options that go beyond just cash. We wondered if not accepting multiple payment options could hinder a small business and prevent it from growing Read More...

Most small businesses today don’t have a well-defined marketing strategy. Because they’re generally dealing with the reality of geographic, financial, or staffing constraints, these businesses are content to use old-fashioned approaches to marketing: word-of-mouth recommendations, print advertisements, and mailers. What many of these businesses fail to realize is how marketing strategies have transformed in the Read More...

Missed appointments, no-shows, last-minute cancellations, and gaps in your schedule can harm your business financially. It’s not just the appointment fees you’re missing out on; you’re also missing out on the chance to serve and delight your clients. When it comes to schedule management, we’ve identified ten ways to ensure that your schedule is filled Read More...

Does your business accept credit cards? If so, you need a payment gateway. Typically, payment gateways have been associated with e-commerce stores as a way to take credit card payments online. Now, however, service-based businesses are beginning to realize how useful they are in providing secure transactions, expanding “office hours,” and expediting payment processing times. Read More...

You put a lot of thought into providing a five-star experience for your customers. But, have you thought about how your payment options can positively or negatively impact that experience? At one time or another, most of us have been in a situation where we couldn’t use our credit card at an “all cash” establishment, Read More...

As a business owner, you strive to make it easy for people to work with you. Whether it’s offering convenient office hours, plenty of parking, after-hours support, or an easy-to-navigate website, you already know that customers will flock to you (and stick around) if there’s no friction between them getting the product or service they Read More...

Do you ever wish you had a crystal ball? Not only could you predict each week’s winning lottery numbers, but you’d also be able to look into the future and see if you made the right decision when it came to your business phone system. Even though a communication system is one of the most Read More...

Have your callers ever experienced any of the following: • A busy signal • A clunky phone tree that traps callers in an endless loop • A message that says, “this voicemail box is full.” • Endless ringing with no one answering • Dropped calls • Poor reception All of these are symptoms of an Read More...

Even though VoIP has been commercially available since 1995, there are still a lot of misconceptions about it. Some people think it’s only for big businesses. Others believe that VoIP is nothing more than Skype and Zoom, and it’s only for solopreneurs. These views are not only conflicting, but they’re also inaccurate. Today’s VoIP systems Read More...