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Payment processing is the lifeblood of any business. Most people don’t think about the inherent complexity of charging a credit card or billing a customer. But without an efficient way of processing payments, businesses large and small wouldn’t be able to function. COVID-19 transformed how, when, and where businesses operate in the short term. Even Read More...

Small business owners and customers share one common objective– to exchange something of value for something else of similar value. But despite this common objective, conflict of interest can arise over payment options, thereby putting the performance of your business at risk. Since the success of your business depends heavily on customer satisfaction, the challenge Read More...

Most people are familiar with online reviews. Consumers use them to make decisions on a daily basis. Research shows that in today’s economy 95% of shoppers rely on these reviews.¹ Despite the huge popularity of online reviews, many small- and medium-sized businesses fail to see how online reviews can help their business succeed. At Weave, Read More...

The way consumers review businesses has changed drastically over the last 20 years. In the 20th century, customers complimented, criticized, and discussed the merits of different businesses through analog media. People met up to talk about businesses in public places, wrote their opinions in newspapers and magazines, and shared advice directly with business owners. In Read More...

Do you know what makes customers stay away from a business? You might think it’s negative reviews, high prices, or poor customer service, and while those factors certainly play a part, there’s another issue that many businesses overlook. It turns out that if you do this one thing, you could be losing out on 71% Read More...

At Weave, our goal is to serve as your business’s complete toolbox. We initially focused all our energy on using both hardware and software solutions to integrate communication networks. Over time, however, we realized that there were opportunities to expand into bringing greater efficiency to all aspects of the customer experience. Why Focus on Payments? Read More...

In celebration of World Oral Health Day, we want to show appreciation for all the dentists that make it possible for many of us to maintain healthy teeth and gums. Most of us take for granted the ability to eat, speak, and smile without pain or embarrassment. We forget that over half the people in Read More...

Would you rather have 97% of something or 100% of nothing? Though the numbers vary, this “would you rather” scenario is often presented to people who let greed, fear, or another counterproductive emotion get in the way of a win-win situation. If your business does not accept credit cards or you’ve told yourself that you’ll Read More...

What if we told you that there was now a way that customers could pay you instantly without needing to have a wallet, a credit card, or even be in your office? You might already be using text messages in your office to communicate with clients and remind them of appointments. Now, you can also Read More...

Millennials are the first generation to live in a digitized world during their formative years. Further, Generation Z has been digital since day one. Depending on your source, the lines that blur generations X, Y (millennials), and Z aren’t exact, but most agree that millennials are born between 1981 and 1996, and members of the Read More...

How many forms of payment do you accept? Are you taking the right ones? According to an independent market research study commissioned by Weave, only 16% of small businesses offer more than three forms of payment. Yet, this same study found that when companies give their customers more ways to pay, their revenue increased by Read More...