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Multi-location healthcare practices are constantly looking for ways to maximize their efficiency. Training staff on time management can only take offices so far, however. Increasingly, multi-office providers are turning to technological solutions in order to optimize their productivity. Business communication technology has developed in recent decades to offer a number of effective tools for helping Read More...

Business communication technology serves a number of purposes in today’s world. It allows organizations to provide better customer service to their clients. It increases efficiency and cooperation within the organization itself. And, because it benefits both customers and employees, technology lets you make a higher profit. Technological advances also impact how businesses collect payments. In Read More...

Texting has gone from an occasionally-used tool to a primary mode of communication over the last two decades. While older consumers have been slower to embrace texting, the younger generation shows a clear preference for communicating with text messaging. Businesses that want to attract more prospective customers and provide a better customer experience to existing Read More...

Protecting healthcare workers has always been essential, but today’s environment brings new expectations around safety, efficiency, and infection prevention. Patients continue to look to healthcare teams as trusted experts, and it’s the responsibility of practices to create a safe, organized environment that minimizes unnecessary exposure to illness and physical strain. To better understand how practices Read More...

It’s common for businesses to feel like their voicemails are being ignored, forgotten, or lost. This feeling is especially prevalent among offices that have to call customers regarding specific appointment times. If you’re like most business owners, you’re looking for a way to reduce the number of communication outreaches that seemingly go down the drain. Read More...

Keeping in touch with patients is a tough task, especially in 2020. The COVID-19 pandemic has caused temporary closures and altered office hours for thousands of healthcare practices. It’s also scared some clients away from seeking out the healthcare they need and deserve. Weave commissioned an independent survey of 750 healthcare providers and patients recently Read More...

With the advent of new technologies, payment collection has diversified for businesses of all sizes. Our society has moved further away from cash and checks by relying heavily on debit and credit cards. Now, many businesses are finding that consumers want to use contactless payment options in place of cards. Contactless payments include both mobile Read More...

There’s a growing trend toward touchless communication tools for healthcare practices. These sorts of tools were already becoming commonplace before today’s pandemics. In light of recent government regulations and changing customer preferences, the incentive for doctors to impress patients with touchless communication tools is greater than ever. What are touchless communication tools? Essentially, these tools Read More...

Healthcare providers are faced with a difficult problem because of differing viruses. They need to continue to offer essential services to their patients while meeting the constantly fluctuating regulations and standards created by our society’s concern about viruses. One of the main ways to reduce the spread of disease is social distancing. So, how can Read More...

Recent events have created a new normal for businesses across the country and around the world. Covid-19 has changed the way owners manage their businesses and altered the expectations and preferences of consumers. One of the main adjustments businesses are making is a transition to more remote work. As optometry practices deal with the demand Read More...

Optometry practices see a lot of patients. There’s a constant cycling through of new customers looking for their first set of lenses, people hoping to update their prescriptions, and clients moving on to other offices or getting their vision permanently corrected with lasik surgery. This state of flux makes it difficult to maintain effective communication Read More...

Although optometrists primarily focus their day-to-day attention on the visual, it’s still important that their patients hear from them. Setting up an optimized phone system keeps the goings-on in your office from falling on deaf ears. Optometry patients need to be heard by your office before they’re ever seen stepping through the front door. Because Read More...