Free Resource Library

Online reviews directly influence consumer trust, local search visibility, and revenue. Because of that pressure, some businesses consider paying for good reviews or even pay for Google reviews as part of their business review management.  While paying for reviews may seem like a shortcut, it carries huge risks. Major review platforms monitor for review manipulation...

Beyond providing people with quality products and services, businesses are profit-making ventures. Payments are the lifeblood of business, allowing organizations to improve and expand their operations. Though businesses are almost always intent on collecting payments, many don’t realize that the way they collect payments has a profound impact on the rest of their operations. Weave...

Online review sites have become wildly popular over the last twenty-five years. As internet use has gone from a tool for only the most computer-literate to a convenience for anyone with a smartphone, online reviews have grown in their influence over consumers across the world. It’s now hard to imagine frequenting a new business without...

Online review platforms have become a resource for millions of consumers over the last twenty years. Increasingly, people look at and rely on these platforms before making a purchase or financial decision. In fact, 95% of customers now read online reviews prior to buying a product or service. These review platforms, which include sites like...

Recent years have seen the extensive development of online review sites and forums. Customer reviews were once only shared by word-of-mouth or in print, such as newspapers, magazines, and pamphlets. The internet has led to a further democratization of customer reviews, allowing consumers to share their opinions at will. Sites like Google, Facebook, and Yelp...

Our society has long known about the annoying call habits of telemarketers. Some of these telemarketers are trying to make an honest day’s wages, while others are guilty of participating in various scams. Although some of us assume that these telemarketing calls are done exclusively by humans, it’s becoming increasingly common to receive calls from...

Payment processing is the lifeblood of any business. Most people don’t think about the inherent complexity of charging a credit card or billing a customer. But without an efficient way of processing payments, businesses large and small wouldn’t be able to function. COVID-19 transformed how, when, and where businesses operate in the short term. Even...

Small business owners and customers share one common objective– to exchange something of value for something else of similar value. But despite this common objective, conflict of interest can arise over payment options, thereby putting the performance of your business at risk. Since the success of your business depends heavily on customer satisfaction, the challenge...

Most people are familiar with online reviews. Consumers use them to make decisions on a daily basis. Research shows that in today’s economy 95% of shoppers rely on these reviews.¹ Despite the huge popularity of online reviews, many small- and medium-sized businesses fail to see how online reviews can help their business succeed. At Weave,...

At Weave, our goal is to serve as your business’s complete toolbox. We initially focused all our energy on using both hardware and software solutions to integrate communication networks. Over time, however, we realized that there were opportunities to expand into bringing greater efficiency to all aspects of the customer experience. Why Focus on Payments?...

Millennials are the first generation to live in a digitized world during their formative years. Further, Generation Z has been digital since day one. Depending on your source, the lines that blur generations X, Y (millennials), and Z aren’t exact, but most agree that millennials are born between 1981 and 1996, and members of the...