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Is your business paying too much for an outdated phone system? Is there something better out there that has more features and flexibility, as well as a lower price tag? If it’s been a while since you’ve looked at your phone system, or you’re starting a new business and need a way to communicate both Read More...

The quality of your phone system speaks volumes about your business. Unanswered calls, busy signals, and poor connections leave a negative first impression, scaring off potential customers and alienating current clients. If you’re relying on traditional landlines or trying to do business from your cell phone, you have likely hit a crossroads as your business Read More...

For most people, an Internet outage is an annoyance and a minor inconvenience. But, if you’re using a VoIP phone system, the effects can be much more deeply felt, disrupting, and even halting your business. It might sound dramatic, but it’s true. The reason that an Internet outage would so adversely affect your operations is Read More...

You can think of VoIP applications in a couple of different ways… On the one hand, there are VoIP applications that allow you to make and receive phone and video calls over the Internet as well as transmit data. Skype, FaceTime, WhatsApp, Zoom, and Google Hangouts are all examples of VoIP applications that small businesses Read More...

Change is exciting, but it can also be scary. If you’re used to doing things a certain way, then the thought of doing things differently can seem daunting. When it comes to your phone system, the stakes are high, and a wrong turn can negatively impact your reputation and bottom line. You want a phone Read More...

We’re at the start of a new decade, and the shift away from old technologies to more modern, effective solutions is well underway. As 2020 begins, there has been a massive shift toward cloud-based technologies. According to Forbes, small businesses are increasingly moving to digital and cloud-based solutions¹. Cost is just one of the many Read More...

Large companies are swallowing up small businesses at an alarming rate. Their deep pockets and resources give them access to enterprise tools that allow them to easily scale and grow. Enterprise phone solutions give large companies a significant edge, providing them with key tools and information they need to support their customers and make critical Read More...

Is VoIP right for your business? Or should you stick with your current telephone system? If you’ve been considering a new phone system, then you’ve likely come across the acronym VoIP, which is short for Voice over Internet Protocol. It’s also referred to as internet calling because it involves making and receiving phone calls via Read More...

In modern societies, veterinary clinics play a much different role than they did in the past. At the beginning of the 20th century, people contacted vets to save their horses and cows from disease because these animals were part of their economic livelihood. As machines took over as the primary means of assisting humans with Read More...

In today’s marketplace, small businesses face numerous challenges. These challenges include problems as wide-ranging as client dependence, founder dependence, constant fatigue, money management, and the age-old issue of quality versus growth. Factor in the difficulty of surviving in an economy full of well-established companies and multinational corporations and it’s no wonder so many small businesses Read More...

Despite their ease of use, communications in the 21st century have become increasingly complex. We’ve come a long way from the telegraph and the Pony Express. In one day, most of us engage in communications as wide-ranging as phone calls, text messages, emails, blog posts, video conferences, and good old-fashioned snail mail. These various types Read More...

All businesses have a strategy. This strategy is often disjointed, undefined, and barely noticeable, but nonetheless, it’s there. At the other end of the spectrum, the most successful and profitable businesses have a strategy that’s structured, clearly defined, and reliable. Part of any good business strategy involves customer engagement. Current business lexicon includes the term Read More...