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Before we launched a digital payment solution, we did a deep dive into the payment landscape, and what we found surprised us. Perhaps one of the most eye-opening stats we uncovered was this: small businesses that offer more payment options increased revenue by 29%. While we’re not saying that having more payment options was the Read More...

According to a recent study, 41% of customers avoid certain stores and businesses that don’t accept their preferred payment type. Are you missing out on a wealth of customers because you’re not taking enough forms of payment? Even if you accept a variety of payments, you could still end up frustrating your customers. As you Read More...

We had a theory, so we decided to test it. Our theory was that in today’s society, where convenience is prized, and everything is going digital, people want to have payment options that go beyond just cash. We wondered if not accepting multiple payment options could hinder a small business and prevent it from growing Read More...

Most small businesses today don’t have a well-defined marketing strategy. Because they’re generally dealing with the reality of geographic, financial, or staffing constraints, these businesses are content to use old-fashioned approaches to marketing: word-of-mouth recommendations, print advertisements, and mailers. What many of these businesses fail to realize is how marketing strategies have transformed in the Read More...

Although we commonly associate money with banknotes and coins, this form of currency is increasingly becoming a thing of the past. As the 21st century progresses, cash and check payments are gradually disappearing from the marketplace. Transactions done through debit cards, credit cards, and digital wallets are the new normal. This change in how we Read More...

Small business transactions have changed drastically as our economy adjusts to 21st-century realities. While business payments were formerly received through cash and checks, recent history has shown a clear transition to plastic and digital payments. What was once a luxury for the wealthy is now commonplace among many small business customers. Credit cards are everywhere. Read More...

Does your business accept credit cards? If so, you need a payment gateway. Typically, payment gateways have been associated with e-commerce stores as a way to take credit card payments online. Now, however, service-based businesses are beginning to realize how useful they are in providing secure transactions, expanding “office hours,” and expediting payment processing times. Read More...

You put a lot of thought into providing a five-star experience for your customers. But, have you thought about how your payment options can positively or negatively impact that experience? At one time or another, most of us have been in a situation where we couldn’t use our credit card at an “all cash” establishment, Read More...

Financial transactions have come a long way since the days of bartering and gold coins. While cash, checks, and credit cards have all enjoyed their days in the sun, mobile payments are quickly becoming the payment method of choice. If you’re a business owner, then the smart strategy is to move quickly to adapt to Read More...

As a business owner, you strive to make it easy for people to work with you. Whether it’s offering convenient office hours, plenty of parking, after-hours support, or an easy-to-navigate website, you already know that customers will flock to you (and stick around) if there’s no friction between them getting the product or service they Read More...

Do you ever wish you had a crystal ball? Not only could you predict each week’s winning lottery numbers, but you’d also be able to look into the future and see if you made the right decision when it came to your business phone system. Even though a communication system is one of the most Read More...

Have your callers ever experienced any of the following: • A busy signal • A clunky phone tree that traps callers in an endless loop • A message that says, “this voicemail box is full.” • Endless ringing with no one answering • Dropped calls • Poor reception All of these are symptoms of an Read More...