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Millennials are the first generation to live in a digitized world during their formative years. Further, Generation Z has been digital since day one. Depending on your source, the lines that blur generations X, Y (millennials), and Z aren’t exact, but most agree that millennials are born between 1981 and 1996, and members of the Read More...

Have you ever thought about what annoys your customers most about your business? You might worry that they don’t like your on-hold music, or the paint color in your office doesn’t suit their taste. You might wonder if they think your parking lot is a nightmare to navigate, or the temperature in your office is Read More...

Financial transactions have come a long way since the days of bartering and gold coins. While cash, checks, and credit cards have all enjoyed their days in the sun, mobile payments are quickly becoming the payment method of choice. If you’re a business owner, then the smart strategy is to move quickly to adapt to Read More...

As a business owner, you strive to make it easy for people to work with you. Whether it’s offering convenient office hours, plenty of parking, after-hours support, or an easy-to-navigate website, you already know that customers will flock to you (and stick around) if there’s no friction between them getting the product or service they Read More...

Do you ever wish you had a crystal ball? Not only could you predict each week’s winning lottery numbers, but you’d also be able to look into the future and see if you made the right decision when it came to your business phone system. Even though a communication system is one of the most Read More...

Have your callers ever experienced any of the following: • A busy signal • A clunky phone tree that traps callers in an endless loop • A message that says, “this voicemail box is full.” • Endless ringing with no one answering • Dropped calls • Poor reception All of these are symptoms of an Read More...

Have you ever wondered how companies like Skype and Facebook can provide users with the capability to communicate with people all over the world for free? The secret is SIP, aka Session Initiation Protocol. SIP is the protocol that enables VoIP, the technology that allows voice calls to be transmitted over the Internet. Though you’ll Read More...

Households are saying goodbye to their landline phone systems in record numbers and embracing mobile technology. This trend begs the question about whether you should follow suit for your business. Though every business is different, there’s no denying that landline technology is on its way out. Recently, AT&T announced that they plan on ending landline Read More...

The amount of computing power we now hold in the palms of our hands is staggering. Thanks to the advent and evolution of smartphones, most of us are walking around with powerful minicomputers that not only make voice and video calls, but also take photos and videos, shop online, access podcasts, stream music, and more. Read More...

Choosing the right payment processing tool matters for any small to medium-sized business. An efficient payment processing system can improve revenue and avoid errors from manual payment processing. From credit card terminals and mobile payments to online invoices and recurring billing, payment processing options can vary in cost, features, and setup. This guide aims to Read More...

As a business owner, you likely rely on merchant services every day to process payments efficiently and securely. Merchant services make paying for goods and services far more convenient for business owners and customers alike.  Weave offers merchant services for businesses through payment processing solutions that integrate with your existing workflows, reducing errors. This guide Read More...

Have you ever called your business to find out what your customers experience on the other end of the phone line? Did it make you cringe? The saying, “You never get a second chance to make a first impression,” applies perfectly to a phone system. When someone calls you, the experience they have on the Read More...