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Believe it or not, even in this digital age, some people still want a personal phone call rather than a text message to remind them of an appointment. While the majority of people love the convenience of getting a text message or two confirming appointments, nothing beats a chat with a live human. Though automation Read More...

Many businesses rely on the customer’s prompt confirmation of appointments to ensure a smooth workday. This is especially true in the healthcare industry; medical practitioners and other small business owners usually see dozens of clients go in and out of their offices every day. Staying on top of those appointments can be a difficult task, Read More...

According to a Weave study, 64% of consumers look to Google for reviews before visiting a business (read more about this study in our ebook here). Additionally, Google, today’s most powerful search engine, gives higher SEO rankings to businesses with multiple positive Google reviews. If you are a small business owner with room to grow Read More...

As a Weave user, you’re connected to thousands of other offices that, just like you, know the detailed excitements and celebrations specific to the job. These offices are also privy to similar pain points and frustrations. At the same time, our developers are working to continue to innovate and perfect the features we’re proud to Read More...

The average dental office fields about 75 calls a day, half of which are incoming. Of those incoming calls, about 10 go to voicemail, and only 7 actually leave a message. This means that unless those other callers decide to call back another time, your practice likely lost a would-be patient to the next dentist Read More...

The product team at Weave is proud to announce the addition of Automated Recall Analytics in the Analytics section of our software. These analytics provide great insight into how Automated Recall is working for your office and provides actionable data. This will allow you to track your success month over month and year over to Read More...

Marketing is often a science of carefully crafted experiments. Some things work for most businesses, but you never know if it’ll work for you until you try. That’s why we created this list. We have written up 19 marketing ideas for your optometry practice to inspire you with some new ideas to help grow your Read More...

Let’s start off by defining the term Dental Recall or recall appointments. Recall visits are regularly-scheduled checkup appointments to help dentists have an ongoing knowledge of the status of their patients. These visits are vital to both practice and patient. The more often patients meet with their doctor, the better care their doctor can provide. Read More...

Efficiency: the ability to accomplish a job with a minimum expenditure of time and effort. Isn’t this what we all hope to do with our businesses? What would you do with some extra time if you maximized your efficiency? Here are some ways to help make your office hum and free you up to focus Read More...

The end of the year can be stressful. You want to get things done so that, when the holidays arrive, you can spend time to spend with family and friends. Your employees are taking time off for vacation and that dreaded tax season is right around the corner. How do you manage to get everything Read More...

As was stated in our last post, in not too uncertain terms, the phone is a practice’s most lucrative ‘tool’ And, if paired with the right technology, there is so much more your front office staff can do to drive more revenue generating opportunities. Here’s a list of five additional ways that you could make Read More...

Tell me if you’ve heard this one before: A mom, desperately trying to get ahold of her kid, calls and calls and calls to no avail. Moments later her phone lights up as it begins to vibrate—it’s her child! But it’s not the sound of their voice but a text message. A TEXT MESSAGE! Someone Read More...