Free Resource Library

Millennials are the first generation to live in a digitized world during their formative years. Further, Generation Z has been digital since day one. Depending on your source, the lines that blur generations X, Y (millennials), and Z aren’t exact, but most agree that millennials are born between 1981 and 1996, and members of the Read More...

Have you ever thought about what annoys your customers most about your business? You might worry that they don’t like your on-hold music, or the paint color in your office doesn’t suit their taste. You might wonder if they think your parking lot is a nightmare to navigate, or the temperature in your office is Read More...

Financial transactions have come a long way since the days of bartering and gold coins. While cash, checks, and credit cards have all enjoyed their days in the sun, mobile payments are quickly becoming the payment method of choice. If you’re a business owner, then the smart strategy is to move quickly to adapt to Read More...

As a business owner, you strive to make it easy for people to work with you. Whether it’s offering convenient office hours, plenty of parking, after-hours support, or an easy-to-navigate website, you already know that customers will flock to you (and stick around) if there’s no friction between them getting the product or service they Read More...

Do you ever wish you had a crystal ball? Not only could you predict each week’s winning lottery numbers, but you’d also be able to look into the future and see if you made the right decision when it came to your business phone system. Even though a communication system is one of the most Read More...

Have your callers ever experienced any of the following: • A busy signal • A clunky phone tree that traps callers in an endless loop • A message that says, “this voicemail box is full.” • Endless ringing with no one answering • Dropped calls • Poor reception All of these are symptoms of an Read More...

Have you ever wondered how companies like Skype and Facebook can provide users the capability to communicate with people all over the world for free? The secret is SIP, aka Session Initiation Protocol. SIP is the protocol that enables VoIP, the technology that allows voice calls to be transmitted over the Internet. Though you’ll often Read More...

Households are saying goodbye to their landline phone systems in record numbers and embracing mobile technology. This trend begs the question about whether you should follow suit for your business. Though every business is different, there’s no denying that landline technology is on its way out. Recently, AT&T announced that they plan on ending landline Read More...

There’s a lot of confusion about softphones, so it’s time to separate fact from fiction. The first thing to understand is that a softphone is not a physical phone. It’s a software program or app that uses VoIP (Voice over Internet Protocol) to make and receive calls over the Internet. Part of the confusion stems Read More...

The amount of computing power we now hold in the palms of our hands is staggering. Thanks to the advent and evolution of smartphones, most of us are walking around with powerful minicomputers that not only make voice and video calls, but also take photos and videos, shop online, access podcasts, stream music, and more. Read More...

Payment processing can be dull and monotonous without the right support. Luckily, there are helpful payment processing tools to help your business spend less time collecting payments and more time taking care of customers. What is a payment processor? A payment processor is a third-party company that businesses use to accept credit and debit card Read More...

Whether you are a consumer or a business owner, chances are high that you interact with merchant services daily.  Merchant services make paying for goods and services far more convenient for all parties involved on either end of the transaction. Weave’s payment processing solutions for merchant services are among the best of the best when Read More...