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Multi-location healthcare practices are constantly looking for ways to maximize their efficiency. Training staff on time management can only take offices so far, however. Increasingly, multi-office providers are turning to technological solutions in order to optimize their productivity. Business communication technology has developed in recent decades to offer a number of effective tools for helping Read More...

The COVID-19 pandemic has created widespread concern about frequenting public places. In order to understand how healthcare practices are handling their patients’ potential fear of visiting providers, Weave recently commissioned an independent survey of 750 providers and patients. The results of the survey indicate surges in the amount of clients that are afraid to visit Read More...

The COVID-19 pandemic has put a renewed emphasis on the safety of healthcare workers. People throughout our society are rightfully championing these workers as heroes for their willingness to continue to provide lifesaving service in the face of a global health crisis. The duty of healthcare practices is to do everything they can to protect Read More...

Medical professionals know that the processes, tools, and medicines they use on a daily basis are constantly being refined and updated. Communication systems aren’t any different. Just as outdated techniques hurt patients, old-fashioned communication can harm your healthcare practice. Providers relied on conventional forms of communication for a long time. Things like traditional telephony, mailers, Read More...

It’s common for businesses to feel like their voicemails are being ignored, forgotten, or lost. This feeling is especially prevalent among offices that have to call customers regarding specific appointment times. If you’re like most business owners, you’re looking for a way to reduce the number of communication outreaches that seemingly go down the drain. Read More...

In order to understand how the COVID-19 pandemic is affecting healthcare practices, Weave recently commissioned an independent survey of 750 providers and patients. The survey included questions about social distancing, maintaining effective communication, and handling payments. This blog post focuses on shifts in client expectations due to this year’s public health crisis. A significant number Read More...

Keeping in touch with patients is a tough task, especially in 2020. The COVID-19 pandemic has caused temporary closures and altered office hours for thousands of healthcare practices. It’s also scared some clients away from seeking out the healthcare they need and deserve. Weave commissioned an independent survey of 750 healthcare providers and patients recently Read More...

With the advent of new technologies, payment collection has diversified for businesses of all sizes. Our society has moved further away from cash and checks by relying heavily on debit and credit cards. Now, many businesses are finding that consumers want to use contactless payment options in place of cards. Contactless payments include both mobile Read More...

Recent events have incentivized healthcare practices to promote social distancing in their offices. As providers attempt to institute social distancing in the new normal, it’s important that they minimize unnecessary human contact while maintaining effective communication. It’s also critical that they create a personal touch in their communication despite reduced in-person contact with patients. Payments Read More...

There’s a growing trend toward touchless communication tools for healthcare practices. These sorts of tools were already becoming commonplace before today’s pandemics. In light of recent government regulations and changing customer preferences, the incentive for doctors to impress patients with touchless communication tools is greater than ever. What are touchless communication tools? Essentially, these tools Read More...

Healthcare providers are faced with a difficult problem because of the Covid-19 pandemic. They need to continue to offer essential services to their patients while meeting the constantly fluctuating regulations and standards created by our society’s concern about the virus. One of the main ways to reduce the spread of disease is social distancing. So, Read More...

At Weave, we consider calls, texts, and emails essential parts of an integrated communication network. Each method of contacting patients has its own merits. While many practices have already embraced calls and texts as absolute necessities for optimized communication, some have yet to understand the power of email marketing. The majority of consumers now say Read More...