Free Resource Library

At Weave, our goal is to serve as your business’s complete toolbox. We initially focused all our energy on using both hardware and software solutions to integrate communication networks. Over time, however, we realized that there were opportunities to expand into bringing greater efficiency to all aspects of the customer experience. Why Focus on Payments? Read More...

Millennials are the first generation to live in a digitized world during their formative years. Further, Generation Z has been digital since day one. Depending on your source, the lines that blur generations X, Y (millennials), and Z aren’t exact, but most agree that millennials are born between 1981 and 1996, and members of the Read More...

How many forms of payment do you accept? Are you taking the right ones? According to an independent market research study commissioned by Weave, only 16% of small businesses offer more than three forms of payment. Yet, this same study found that when companies give their customers more ways to pay, their revenue increased by Read More...

Our society is in the middle of a pandemic. It remains unclear what will unfold in the days to come, but many businesses are already shortening hours, canceling appointments, and sending their employees home to work. These temporary arrangements have already affected the stock market, millions of workers, and consumers everywhere. The technological sophistication of Read More...

Have you ever thought about what annoys your customers most about your business? You might worry that they don’t like your on-hold music, or the paint color in your office doesn’t suit their taste. You might wonder if they think your parking lot is a nightmare to navigate, or the temperature in your office is Read More...

Before we launched a digital payment solution, we did a deep dive into the payment landscape, and what we found surprised us. Perhaps one of the most eye-opening stats we uncovered was this: small businesses that offer more payment options increased revenue by 29%. While we’re not saying that having more payment options was the Read More...

Although we commonly associate money with banknotes and coins, this form of currency is increasingly becoming a thing of the past. As the 21st century progresses, cash and check payments are gradually disappearing from the marketplace. Transactions done through debit cards, credit cards, and digital wallets are the new normal. This change in how we Read More...

Small business transactions have changed drastically as our economy adjusts to 21st-century realities. While business payments were formerly received through cash and checks, recent history has shown a clear transition to plastic and digital payments. What was once a luxury for the wealthy is now commonplace among many small business customers. Credit cards are everywhere. Read More...

Financial transactions have come a long way since the days of bartering and gold coins. While cash, checks, and credit cards have all enjoyed their days in the sun, mobile payments are quickly becoming the payment method of choice. If you’re a business owner, then the smart strategy is to move quickly to adapt to Read More...

As a business owner, you strive to make it easy for people to work with you. Whether it’s offering convenient office hours, plenty of parking, after-hours support, or an easy-to-navigate website, you already know that customers will flock to you (and stick around) if there’s no friction between them getting the product or service they Read More...

Have your callers ever experienced any of the following: • A busy signal • A clunky phone tree that traps callers in an endless loop • A message that says, “this voicemail box is full.” • Endless ringing with no one answering • Dropped calls • Poor reception All of these are symptoms of an Read More...

You might be able to get away with a single phone line when your business is brand new, but as you add employees, you’re going to need a more professional solution. Here’s the good news: enterprise-level functionality is now available to businesses of all sizes without an enterprise-level price tag. By installing a PBX phone Read More...