Financial transactions have come a long way since the days of bartering and gold coins. While cash, checks, and credit cards have all enjoyed their days in the sun, mobile payments are quickly becoming the payment method of choice. If you’re a business owner, then the smart strategy is to move quickly to adapt to Read More…

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The Truth About the Payments Industry Stealing credit card information, patient records, social security numbers, and customer contact information doesn’t just happen to the people on the news. Any business, including yours, can become a victim of fraud if proper security measures are not taken for payment processing. Here are some common scenarios: If you Read More…

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As a business owner, you strive to make it easy for people to work with you. Whether it’s offering convenient office hours, plenty of parking, after-hours support, or an easy-to-navigate website, you already know that customers will flock to you (and stick around) if there’s no friction between them getting the product or service they Read More…

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Have your callers ever experienced any of the following: • A busy signal • A clunky phone tree that traps callers in an endless loop • A message that says, “this voicemail box is full.” • Endless ringing with no one answering • Dropped calls • Poor reception All of these are symptoms of an Read More…

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Have you ever wondered how companies like Skype and Facebook are able to provide users the capability to communicate with people all over the world for free? The secret is SIP, aka Session Initiation Protocol. SIP is the protocol that enables VoIP, the technology that allows voice calls to be transmitted over the Internet. Though Read More…

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Even though VoIP has been commercially available since 1995, there are still a lot of misconceptions about it. Some people think it’s only for big businesses. Others believe that VoIP is nothing more than Skype and Zoom, and it’s only for solopreneurs. These views are not only conflicting, but they’re also inaccurate. Today’s VoIP systems Read More…

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Do you ever wonder how businesses functioned before the Internet? Being able to send emails, share files, access digital information instantly, and collaborate online has revolutionized the way companies operate today. And now, thanks to the Internet, businesses of all sizes can use this network to make and receive phone calls. The technology is called Read More…

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Does your business have a reliable Internet connection? If the answer is yes, then your business could be benefited by using VoIP. Short for Voice over Internet Protocol, VoIP is a technology protocol that allows voice and multimedia data to be transmitted via the Internet. In more everyday terms, when you talk on the phone, Read More…

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