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Veterinary Clinic Damage Control: How to Manage the Unthinkable

Best Selling Author- Lindsey Stirling on Cultivating Authenticity & Connection

Business Growth: 5 Step Roadmap by Multi-Million Dollar start-up CEO

How to Create a Delightful Workplace- A Therapist’s Perspective

4 Marketing Leaders Share Mind Blowing Tips on What Works

Personalizing Customer Growth: How to Create Big Wins in Small Businesses

How to Capture Clients’ Attention: Ken Jeong-Doctor & Hollywood Actor

How Quickly Do Customers Expect a Response?

Weave Unveils New Features to Help Small Businesses Streamline Customer Onboarding

“Must Use” Strategies To Innovate Your Customers’ Experience ( by Harvard Grad)

5 Tips to Accelerating Growth [ After 20+ Years as a CEO]

Podiatry: The Evolution of Communication Methods & Patient Expectations

Business Growth Summit Welcomes Ken Jeong

<p><b><i>Jeong joins full slate of game changers including violinist Lindsey Stirling, Awardco CEO Steve Sonnenberg</i></b></p>
<p><b>LEHI, UTAH (April </b><b>27</b><b>, 2021)</b><span style="font-weight: 400;"> – Today, Weave, the complete business toolbox for small businesses, has unveiled its full speaker lineup for the second Business Growth Summit and named actor Ken Jeong as its keynote speaker.</span></p>
<p><span style="font-weight: 400;">The Spring installment of Business Growth Summit is titled Attract and will focus on helping business owners leverage free expert insights to acquire new customers and bring in more business. Jeong’s Business</span><span style="font-weight: 400;"> Growth Summit keynote will touch on how he’s harnessed his approach to capturing people’s attention and creating unique experiences.</span></p>
<p><span style="font-weight: 400;">Ken Jeong is best known for his starring role in box-office record-setter “The Hangover,” but Jeong didn’t begin his professional life in acting or comedy. Jeong started in medicine — earning his medical degree at the University of North Carolina and completing his Internal Medicine residency in New Orleans while developing his comedy before being discovered in 1995. Jeong’s keynote will highlight what motivated his career change, and what the healthcare and entertainment industries can learn from each other when it comes to attracting business.</span></p>
<p><span style="font-weight: 400;">The Business Growth Summit full speaker lineup brings together a full slate of experts at attracting &amp; building new customer bases. Speakers include:</span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><b>Lindsey Stirling</b><span style="font-weight: 400;">, award-winning violinist &amp; YouTube star with nearly 13 million subscribers</span></li>
<li style="font-weight: 400;" aria-level="1"><b>Roy Banks</b><span style="font-weight: 400;">, Weave CEO &amp; digital payments pioneer</span></li>
<li style="font-weight: 400;" aria-level="1"><b>Steve Sonnenberg</b><span style="font-weight: 400;">, Awardco CEO &amp; employee recognition guru</span></li>
<li style="font-weight: 400;" aria-level="1"><b>Steve Dale</b><span style="font-weight: 400;">, Certified Animal Behavior Specialist &amp; trusted voice in the world of pet health</span></li>
<li style="font-weight: 400;" aria-level="1"><b>Kirk Behrendt</b><span style="font-weight: 400;">, dental practice management coach</span></li>
<li style="font-weight: 400;" aria-level="1"><b>Brian Gallagher</b><span style="font-weight: 400;">, physical therapy practice innovations expert</span></li>
<li style="font-weight: 400;" aria-level="1"><b>Jay Shorr</b><span style="font-weight: 400;">, founder and partner of Shorr Solutions, a national award-winning medical practice consulting firm</span></li>
<li style="font-weight: 400;" aria-level="1"><b>Kelly Cronin</b><span style="font-weight: 400;">, veterinary operations expert</span></li>
</ul>
<p><span style="font-weight: 400;">The two-hour event will take place live on May 19 and is free for all attendees. Recordings will be made available on demand to registered attendees after the event. To register and learn more about event topics, visit </span><a href="http://www.businessgrowthsummit.com"><span style="font-weight: 400;">businessgrowthsummit.com</span></a><span style="font-weight: 400;">.</span></p>
<p><b>About Weave</b><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;">Weave is the complete business toolbox for service-based businesses.  From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement &amp; work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. To learn more, visit </span><a href="http://www.getweave.com/newsroom/"><span style="font-weight: 400;">www.getweave.com/newsroom/</span></a></p>
<p><b>Contact:</b><b><br />
</b><span style="font-weight: 400;">Kali Geldis</span></p>
<p><span style="font-weight: 400;">Director of Communications, Weave</span></p>
<p><a href="mailto:pr@getweave.com"><span style="font-weight: 400;">pr@getweave.com</span></a></p>


Business Growth Summit Welcomes Ken Jeong as Keynote Speaker

Try the New Pet Reminder for Vets

<p>In today’s business world, there’s a growing demand for B2C (business-to-consumer) texting. Businesses that require appointments be set in advance are even more likely to need dependable text messaging with their clients. 78% of people now want to be able to have text conversations with the businesses they frequent.<a href="https://www.localproject.net/docs/texting-stats/#:~:text=78%25%20of%20people%20wish%20they,and%20making%20or%20confirming%20reservations." target="_blank" rel="noopener">¹</a></p>
<p>The veterinary industry is no exception to the trend toward increased business texting. Veterinarians, veterinary technicians, and their office managers are all on the lookout for efficient ways to text with customers.<a href="https://www.veterinarypracticenews.com/13-ways-to-text-your-veterinary-clients/" target="_blank" rel="noopener">²</a> However, the way texting services sync with their practice management systems has often slowed the process of transitioning to more text conversations with pet owners.</p>
<p>At Weave, our product team noticed this demand for <a title="Texting for Vet Clinics: 4 Reasons Millennials Want Texts from Their Vet" href="https://www.getweave.com/texting-for-vet-clinics-4-reasons-millennials-want-texts-from-their-vet/" target="_blank" rel="noopener">business texting</a> <a href="https://www.getweave.com/texting-for-vet-clinics-4-reasons-millennials-want-texts-from-their-vet/" target="_blank" rel="noopener">³</a>and the clumsiness of some communication integrations for veterinary offices, so they took action. Their hard work led to the creation of our Pet Reminder feature. This feature is designed to keep the animals you serve healthy, pet owners on schedule, and your business productive by providing timely reminders for upcoming appointments at your clinic.</p>
<p>To better understand the inspiration, benefits, and functionality behind our Pet Reminders, we are dedicating this blog post to helping our existing and prospective clients understand this new feature. Let’s take a look at why we pursued this unique solution in the first place.</p>
<h2>Why Pet Reminders?</h2>
<p>Pet owners are notoriously busy people. When veterinarians and their staff call pet owners to remind them about upcoming visits, these clients are often out on a walk with their dogs, taking care of their horses, or tending to some other aspect of their animals’ day-to-day needs.</p>
<p>That’s why texting is such a powerful tool for veterinary clinics. Text messages have an incredibly high open rate, <a href="https://blog.adobe.com/en/publish/2015/07/27/marketing-with-98-percent-read-rate-and-10-more-compelling-stats.html">4</a> ensuring that your practice reaches pet owners and gets animals into the clinic for checkups, procedures, and vaccinations.</p>
<p>If veterinary clinics are unable to effectively remind pet owners of upcoming appointments, there are a few problems that begin to flare up.</p>
<h3>Sick animals</h3>
<p>The primary concern when your customers forget about visits is the health of their animals. While pet owners are rarely going to skip visits when their animals have serious or emergency health conditions, it’s completely normal for routine appointments to slip their mind. Unintentionally skipping on important visits, like vaccinations, can lead to unexpected health problems for the animals you serve.</p>
<img class="alignnone size-full wp-image-1016803" src="https://www.getweave.com/wp-content/uploads/2021/04/sick-animal2.jpg" alt="" width="930" height="465" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/sick-animal2.jpg 930w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/sick-animal2-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/sick-animal2-768x384.jpg 768w" sizes="(max-width: 930px) 100vw, 930px" />
<h3>Customer compliance</h3>
<p>Beyond the pressing need to make sure animals are showing up for annual checkups and vaccinations, your job is to help pet owners comply with legal requirements. The law asks pet owners to have their animals vaccinated on a regular basis. Letting your clients know about these requirements with a quick reminder keeps everyone in line.</p>
<h3>Business revenue</h3>
<p>Although most veterinarians get into the industry because they love animals, they’re reminded every day of the business demands involved with running a veterinary clinic. You need to stay busy in order to make money and continue to thrive as an animal health provider. Pet reminders are a powerful way to keep animals and their owners coming into your office, generating the revenue necessary to maintain and grow your practice.</p>
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<h2>How do Pet Reminders work?</h2>
<p>For those familiar with or already using Weave, Pet Reminders are remarkably similar to the appointment reminders you would normally send to keep pet owners in the loop about upcoming appointments. However, these pet reminders have additional functionality meant to specifically benefit veterinary clinics.</p>
<p>For those who’ve never used Weave, our appointment reminders are customizable text messages that go out to clients prior to visits, notifying them of things like appointment time, your location, and your health and safety protocol. If your customers have questions, they’re able to start a two-way text conversation with your front desk.</p>
<p>Here are three components that are unique to Weave’s pet reminders:</p>
<h3>1.Automation</h3>
<p>Like our other appointment reminders, Pet Reminders can be set up to go out to your clients in advance, saving you and your staff on the time you spend trying to reach pet owners. Designate the specific date and time you want these reminders to go out, then let the software do the rest of the work for you. Businesses in every industry are using automation to minimize inefficiencies, and veterinary clinics are no exception.</p>
<h2 style="text-align: center;"><em>👇</em><em>Vets can quickly create Automated Pet Reminders with </em><em>Weave&#8217;s help</em><em>👇</em></h2>
<img class="alignnone size-full wp-image-1016783" src="https://www.getweave.com/wp-content/uploads/2021/04/text-reminder-for-vets.jpg" alt="text reminder for vets" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/text-reminder-for-vets.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/text-reminder-for-vets-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/text-reminder-for-vets-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/text-reminder-for-vets-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<h3>2.Pet-specific texts</h3>
<p>Many of your customers bring multiple pets to your clinic. Generic appointment reminders can lack details like the name of the pet that’s due for a checkup or vaccination. Weave’s Pet Reminders allow you to quickly select and include the animal’s name in your reminder texts. These seemingly minor details help engage pet owners and get the right pet into your practice at the right time.</p>
<h2 style="text-align: center;"><em>👇 A g</em><em>lance at the pet reminder message your client will see</em><em>👇</em></h2>
<img class="alignnone size-full wp-image-1016770" src="https://www.getweave.com/wp-content/uploads/2021/04/appt-reminder-physical-therapy.jpg" alt="appt reminder physical therapy" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/appt-reminder-physical-therapy.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/appt-reminder-physical-therapy-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/appt-reminder-physical-therapy-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/appt-reminder-physical-therapy-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<h3>3.Customized appointment types</h3>
<p>It’s crucial that pet owners know not only which of their animals is due for a visit, but the type of appointment. Including the appointment type in your reminder texts increases urgency, especially when a pet needs to come in for a vaccination or a more serious procedure. Our pet reminders let you choose from a dropdown menu of appointment and vaccination types, as well as the species of the animal you’ll be serving.</p>
<h2 style="text-align: center;"><em>👇 Build c</em><em>ustomized vaccination options with Weave</em><em>👇</em></h2>
<img class="alignnone size-full wp-image-1016797" src="https://www.getweave.com/wp-content/uploads/2021/04/pet-vaccination-options.jpg" alt="pet vaccination options" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/pet-vaccination-options.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/pet-vaccination-options-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/pet-vaccination-options-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2021/04/pet-vaccination-options-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<h2>What about integrations?</h2>
<p>As we mentioned in the introduction of this article, some veterinary clinics may have avoided using text reminders until now because reminder features didn’t work in concert with their practice management systems. That’s totally understandable; we know how vital practice management systems are to the health of your practice.</p>
<p><em><strong>Weave’s pet reminders are available to all AVImark, Cornerstone, and Impromed customers.</strong></em> These integrations are what allow clinics to personalize and customize their appointment reminders with pet names, species, and appointment types. It’s essential that your communication platform work seamlessly with your practice management software.</p>
<h2>Try Weave’s Pet Reminders</h2>
<p>We are proud to offer veterinary practices the opportunity to increase their office efficiency, help pet owners comply with checkup and vaccination requirements, and keep animals healthy with our new pet reminders feature.</p>
<p>These reminders can be automated to save you and your staff time, and the ability to specify the pet’s name makes your outgoing communication more personable. Using our software to include details like vaccine type in your reminder texts increases engagement and keeps business steady. This level of engagement is possible thanks to our integrations with AVImark, Cornerstone, and Impromed.</p>
<p>To discover more about Weave’s pet reminders, contact us today for a free demo.</p>
<p>&nbsp;</p>


Pet Reminders: A New Weave Feature for Veterinary Clinics

Financial Prosperity in All Economic Times

<p>The COVID-19 pandemic has presented new challenges for businesses of all sizes. Businesses searching for ways to succeed in a market altered by new public health regulations and consumer preferences need to provide an updated customer experience in order to demonstrate their commitment to the safety of their employees and clients.</p>
<p>Businesses trying to flourish in the new normal have to put a premium on social distancing. Scientists and public health officials have repeatedly emphasized the importance of social distancing in stopping the spread of the virus. The question for businesses has become, “How do we implement social distancing without negatively impacting the customer journey?”</p>
<p>This blog post shows how communication technology allows businesses to continue providing high-quality customer service while promoting good social distancing. We’ve broken the principles of doing business in the new normal into five categories:</p>
<ul>
<li>Minimizing human contact</li>
<li>Maintaining effective communication</li>
<li>Creating a personal touch</li>
<li>Getting more leads and customers</li>
<li>Optimizing your current system</li>
</ul>
<p>Let’s take a look at 15 fresh ideas for economic prosperity in the age of social distancing.</p>
<h2>Minimizing human contact</h2>
<p>By definition, social distancing means minimizing human contact. A number of novel solutions have developed in recent months that are designed to reduce unnecessary human interaction in business offices.</p>
<h3>1. Curbside waiting rooms</h3>
<img class="alignnone wp-image-1012178 size-full" src="https://www.getweave.com/wp-content/uploads/2020/08/curside-waiting.jpg" alt="curside waiting" width="930" height="465" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/curside-waiting.jpg 930w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/curside-waiting-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/curside-waiting-768x384.jpg 768w" sizes="(max-width: 930px) 100vw, 930px" />
<p>Waiting rooms can harbor lots of germs and even disease transmission. Businesses have begun protecting their employees and clients by setting up curbside waiting rooms, also known as digital or virtual waiting rooms.</p>
<p>These safe spaces are created by asking customers to wait outside your building prior to appointments. Businesses ask customers to call or text the front desk to notify them of their arrival, then bring them back once they’re checked in and staff are ready to receive them. This process minimizes human contact beyond the essential services your business renders.</p>
<h3>2. Wellness forms</h3>
<p>Businesses have started screening customers before they walk through their doors. Some do this onsite by taking temperatures, while others have adopted the practice of sending wellness forms to customers before appointments.</p>
<p>Wellness form templates can be shared by text message, and ask customers about their current physical condition, their exposure to potentially infected friends and family, and their recent travel. Inquiring about the health of customers allows them to reflect on their own potential for spreading illness. Sharing wellness forms before appointments minimizes the chance of sick customers walking into your office.</p>
<h3>3. Mobile apps</h3>
<p>One aspect of social distancing we haven’t mentioned yet is remote work. Millions of people have transitioned to full- and part-time remote work this year, if only temporarily. Businesses with a user-friendly mobile app for managing their communication are better positioned to succeed in the new normal.</p>
<p>A mobile app for business communication isn’t limited to calls or texts. It allows businesses to handle every aspect of their organization despite working from home. If businesses want to maintain or exceed their past levels of production, a mobile app increases their ability to do so in spite of social distancing.</p>
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						<h4>Weave Helps Streamline Business Communication</h4>
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<h2>Maintaining effective communication</h2>
<p>Good social distancing also means less in-person communication with employees and customers. The potential difficulties of this adjustment are greatly mitigated by establishing clear and efficient lines of communication.</p>
<h3>4. VoIP phones</h3>
<p>Businesses are limited in their ability to unify communication if they’re still using landlines for their phone system. VoIP (Voice over Internet Protocol) phones are the foundation for modern business communication. They let businesses utilize the internet to synthesize their office communication.</p>
<p>When businesses are able to connect their call outreach with other forms of communication, such as texting and emailing, they give their customers more options for engaging with them. More engagement leads to better retention and opens avenues for growth.</p>
<h3>5. Text messages</h3>
<img class="alignnone wp-image-1012186 size-full" src="https://www.getweave.com/wp-content/uploads/2020/08/young-man-texting.jpg" alt="young man texting.jpg" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/young-man-texting.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/young-man-texting-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/young-man-texting-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/young-man-texting-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<p>While texting is commonplace in our social lives, many businesses have yet to adopt texting as a primary mode of communication with customers. Text messages have a 98% open rate,<a href="https://theblog.adobe.com/marketing-with-98-percent-read-rate-and-10-more-compelling-stats/" rel="nofollow">¹</a> so your business’s messages are more likely to get through to customers this way than by phone.</p>
<p>The younger generation of consumers is particularly fond of texting. Couple this penchant for texting with the demand for social distancing, and it becomes obvious that a text option for business communication will be key for maintaining a viable business in the years to come.</p>
<h3>6. Team chat</h3>
<p>Even before the pandemic and its coinciding social distancing measures, 86% of employees cited a lack of collaboration or ineffective communication for workplace failures.² With many employees now working remotely, it’s imperative that businesses give their staff the ability to communicate effectively from home.</p>
<img class="alignnone size-full wp-image-1012164" src="https://www.getweave.com/wp-content/uploads/2020/08/Team-chat-communication.jpg" alt="Team chat communication" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/Team-chat-communication.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/Team-chat-communication-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/Team-chat-communication-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/Team-chat-communication-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<p>A team chat fits within your larger communication network keeps your whole organization on the same page. Employees can collaborate, relay information, and brainstorm together no matter their location.</p>
<h2>Creating a personal touch</h2>
<p>For many businesses, in-person conversations are the place where they build rapport with customers and establish a personal connection. Social distancing reduces the opportunities for showing your personal touch. Luckily, the right software enables businesses to manifest their connection with customers in new ways.</p>
<h3>7. Customer insights</h3>
<p>Typically, customers are able to remind administrative team members of their specific needs in conversation at the front desk. With businesses attempting to keep their waiting rooms safe, these conversations are getting cut short.</p>
<p>However, when businesses maintain a detailed record of each customer and save it on software that’s linked with their phone system, these personal insights are available to receptionists as soon as clients call your office. By having names, birthdays, preferences, upcoming appointments, and outstanding balances at staff’s fingertips, businesses can simultaneously demonstrate their commitment to individuals and social distancing.</p>
<img class="alignnone size-full wp-image-1011067" src="https://www.getweave.com/wp-content/uploads/2020/07/customer-insights-full-width.jpg" alt="customer insights full width" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2020/07/customer-insights-full-width.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/07/customer-insights-full-width-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/07/customer-insights-full-width-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/07/customer-insights-full-width-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<h3>8. Appointment reminders</h3>
<p>Helping customers remember their appointments is crucial for ensuring your business’s profitability and optimizing customer service. Reaching out to customers in a deliberate fashion lets them know that you want their business and will do whatever it takes to get them into your office on time.</p>
<p>Appointment reminders are made easy for busy offices with effective software. Administrators can schedule appointments to go out for upcoming visits in advance. These reminders are sent out in text form and can be customized using templates within a scheduling program.</p>
<h3>9. Smart confirmations</h3>
<p>Businesses can also create a personal touch with smart confirmations. These automated messages are similar to reminders, but ask for customers to respond with a yes or no regarding their upcoming visit.</p>
<p>It’s important that customers feel heard by your office. Scheduling software with smart confirmations automatically interpret the responses of customers, even when they use slang, jargon, or emojis. This technology frees up office staff to take care of more essential work while helping customers stay engaged with your business and socially distance.</p>
<h2>Getting more leads and customers</h2>
<p>As your business creates a personal touch in the age of social distancing, it will attract the attention of potential customers. Those businesses that use communication technology to channel this attention into leads and new customers will have an advantage in the new normal.</p>
<h3>10. Quick Fill lists</h3>
<p>With many consumers rightfully concerned about COVID-19, your office is guaranteed to have some reschedules and cancellations. When receptionists get last-minute cancellations, it’s tough to fill open time slots.</p>
<p>Quick Fill lists are groupings of customers most likely to accept an appointment on short notice. Software identifies those customers who haven’t visited your office in a while and those anxiously awaiting your availability. Administrators can then send text blasts to these groups, activating lapsed customers and generating new sources of revenue for your business.</p>
<img class="alignnone size-full wp-image-1011029" src="https://www.getweave.com/wp-content/uploads/2020/04/Quick-fill-list-2-full-width.jpg" alt="Quick fill list 2- full width" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2020/04/Quick-fill-list-2-full-width.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/04/Quick-fill-list-2-full-width-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/04/Quick-fill-list-2-full-width-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/04/Quick-fill-list-2-full-width-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<h3>11. Review requests</h3>
<p>Even before the virus created the conditions for social distancing, 95% of customers had begun to read online reviews prior to making a purchase.<a href="https://spiegel.medill.northwestern.edu/_pdf/Spiegel_Online%20Review_eBook_Jun2017_FINAL.pdf" target="_blank" rel="nofollow noopener">³</a> Now that social distancing has become the new normal, people are spending even more time online.</p>
<p>That’s a good thing for businesses with the right marketing strategy. By amassing positive reviews on popular sites like Google and Facebook, businesses can significantly improve their online presence. Review requests that are texted to customers following appointments are a simple way to gather online reviews and attract new clients.</p>
<h3>12. Email marketing</h3>
<p>Another component of an optimized marketing strategy is an effective email outreach. Recent studies have shown that email has an ROI (Return on Investment) of $38 for every $1 spent. This form of communication aligns with the demand for social distancing while also paving the way for major economic gains in your organization.</p>
<p>A professional email marketing tool allows your office to use pre-written templates to craft its email messaging. It also provides an image library and CTA (Call to Action) buttons for increasing customer engagement. In the age of social distancing, emails are perhaps the best place for sharing detailed updates and promotions with your entire customer base.</p>
<img class="alignnone size-full wp-image-1010741" src="https://www.getweave.com/wp-content/uploads/2020/06/Email-marketing-template.jpg" alt="Email marketing template" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2020/06/Email-marketing-template.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/06/Email-marketing-template-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/06/Email-marketing-template-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/06/Email-marketing-template-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<h2>Optimizing your current system</h2>
<p>This list of ideas probably incorporates a lot of the tools and techniques your office is already using to communicate with customers and provide proper social distancing. Some of the best ways to improve your business involved perfecting systems that have long been in place.</p>
<h3>13. Analytics</h3>
<p>Over the last decade, businesses of all sizes have put increasing emphasis on the importance of gathering data. Modern software empowers even small businesses to gather data on their processes, then analyze the data to understand how to make the adjustments necessary for further growth.</p>
<p>Businesses have been dealing with the conditions created by COVID-19 for months. By using software with analytical capabilities, businesses can see how social distancing is affecting their communication, their scheduling, and their payment collection. Gathering these statistics is critical for those that want to prosper in the new normal.</p>
<h3>14. A complete payment platform</h3>
<p>Businesses all have a method for collecting payments, but did you know a study commissioned by Weave indicated that <a href="https://www.getweave.com/payment-method-statistics-straight-talk-with-customers-and-small-businesses-about-their-preferences-obstacles/">when businesses add payment options to their existing platform they increase revenue by 29%</a>?</p>
<img class="alignnone size-full wp-image-1012175" src="https://www.getweave.com/wp-content/uploads/2020/08/multiple-payment-options.jpg" alt="multiple payment options" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/multiple-payment-options.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/multiple-payment-options-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/multiple-payment-options-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/08/multiple-payment-options-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<p>Cash, checks, and cards are traditional payment methods accepted by nearly every business. By accepting payments from mobile wallets and exploring contactless payments, businesses open the door for greater prosperity and optimize their existing payment platform.</p>
<h3>15. Contactless payments</h3>
<p>The same Weave-commissioned study showed that <a href="https://www.getweave.com/payment-method-statistics-straight-talk-with-customers-and-small-businesses-about-their-preferences-obstacles/">only 4% of businesses offer payment by text</a>. This contactless form of payment should be a cornerstone of any payment platform that’s taking social distancing into consideration.</p>
<p>Text payments are made possible by messages sent to customers following appointments. They include a link to a payment website and allow customers to pay from any location. Implementing contactless payments mirrors curbside waiting room procedures by creating social distancing after appointments.</p>
<img class="alignnone wp-image-1010795 size-full" src="https://www.getweave.com/wp-content/uploads/2020/06/text-to-pay-secure-link.jpg" alt="text to pay secure link" width="1425" height="713" srcset="https://live-getweave.pantheonsite.io/wp-content/uploads/2020/06/text-to-pay-secure-link.jpg 1425w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/06/text-to-pay-secure-link-300x150.jpg 300w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/06/text-to-pay-secure-link-1024x512.jpg 1024w, https://live-getweave.pantheonsite.io/wp-content/uploads/2020/06/text-to-pay-secure-link-768x384.jpg 768w" sizes="(max-width: 1425px) 100vw, 1425px" />
<p>&nbsp;</p>
<h2>Do business in the new normal with Weave</h2>
<p>The ideas listed here all involve using business communication technology to prosper in the age of social distancing. At Weave, we believe our complete business toolbox has only become more essential for businesses as COVID-19 has impacted economic conditions. Consolidating all your communication outreaches with our combination of hardware and software solutions makes doing business in the new normal not only possible, but prosperous.</p>
<p>Contact us today to find out how to embrace social distancing without sacrificing the quality of your customer service or your profit stream.</p>


15 Fresh Ideas for Economic Prosperity in the Social Distancing Age

<p>Rachel Nilsson, founder of Rags, joined us in studio to invite viewers to register for Weave&#8217;s Business Growth Summit, the world&#8217;s largest online growth event going on live February 11, 2020.</p>
<p>Rags was founded in 2014, when Rachel began selling handmade clothing on Instagram. Six years later, her company features limited-edition releases, which often sell out in minutes, and has cultivated a passionate community of Raggers &#8211; with over 260K followers.</p>
<p>Rachel will share key business growth insights with registrants of Weave&#8217;s Business Growth Summit and share her journey in building Rags to the success it is today.</p>
<p>Weave&#8217;s Business Growth Summit is an event fit for all &#8211; not just business owners and hopeful entrepreneurs. Following completely free registration, viewers will be given on-demand access to over 20 speakers across 40 industries including Rachel, Alison Faulkner of The Alison Show, Chatbooks CMO Daniel Jiminez and former Major League Baseball player Dale Murphy.</p>
<p>Register today at getweave.com/bgs so you don&#8217;t miss the opportunity to become the best by hearing from the best.</p>
<p>&nbsp;</p>
<p><em>This article was originally published by Fox 13, January 27, 2020. See full article and video at fox13now.com. </em></p>


Fox 13: How a Utah mom turned “Rags” children’s clothes to riches