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Before we launched a digital payment solution, we did a deep dive into the payment landscape, and what we found surprised us. Perhaps one of the most eye-opening stats we uncovered was this: small businesses that offer more payment options increased revenue by 29%. While we’re not saying that having more payment options was the Read More...

Although we commonly associate money with banknotes and coins, this form of currency is increasingly becoming a thing of the past. As the 21st century progresses, cash and check payments are gradually disappearing from the marketplace. Transactions done through debit cards, credit cards, and digital wallets are the new normal. This change in how we Read More...

Small business transactions have changed drastically as our economy adjusts to 21st-century realities. While business payments were formerly received through cash and checks, recent history has shown a clear transition to plastic and digital payments. What was once a luxury for the wealthy is now commonplace among many small business customers. Credit cards are everywhere. Read More...

Financial transactions have come a long way since the days of bartering and gold coins. While cash, checks, and credit cards have all enjoyed their days in the sun, mobile payments are quickly becoming the payment method of choice. If you’re a business owner, then the smart strategy is to move quickly to adapt to Read More...

As a business owner, you strive to make it easy for people to work with you. Whether it’s offering convenient office hours, plenty of parking, after-hours support, or an easy-to-navigate website, you already know that customers will flock to you (and stick around) if there’s no friction between them getting the product or service they Read More...

Have your callers ever experienced any of the following: • A busy signal • A clunky phone tree that traps callers in an endless loop • A message that says, “this voicemail box is full.” • Endless ringing with no one answering • Dropped calls • Poor reception All of these are symptoms of an Read More...

You might be able to get away with a single phone line when your business is brand new, but as you add employees, you’re going to need a more professional solution. Here’s the good news: enterprise-level functionality is now available to businesses of all sizes without an enterprise-level price tag. By installing a PBX phone Read More...

Even though VoIP has been commercially available since 1995, there are still a lot of misconceptions about it. Some people think it’s only for big businesses. Others believe that VoIP is nothing more than Skype and Zoom, and it’s only for solopreneurs. These views are not only conflicting, but they’re also inaccurate. Today’s VoIP systems Read More...

Households are saying goodbye to their landline phone systems in record numbers and embracing mobile technology. This trend begs the question about whether you should follow suit for your business. Though every business is different, there’s no denying that landline technology is on its way out. Recently, AT&T announced that they plan on ending landline Read More...

Are you curious about having a virtual phone system? Are you wondering how it’s different from what you currently have and what it would require for you to make the switch? We’ve got all your answers in this guide, including what to do before you decide to implement anything. But first, what is a virtual Read More...

Usually, the term “upgrade” is associated with something more expensive, but with VoIP, the opposite is true. VoIP, short for Voice over Internet Protocol, allows you to make and receive phone calls using your Internet connection instead of the traditional PSTN (Public Switched Telephone Network), which still uses wires and cables to transmit voice data. Read More...

Is your business paying too much for an outdated phone system? Is there something better out there that has more features and flexibility, as well as a lower price tag? If it’s been a while since you’ve looked at your phone system, or you’re starting a new business and need a way to communicate both Read More...