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In this modern day, it is critical for businesses to know how their products are being received by the public. After all, there is no business without customers, so their feedback is vital. One main way to have more control over your business’s reputation is with reputation management.  Strong reputation management can quickly help a Read More...

The convenience of paying bills, filling out forms, and replying to messages on a phone or computer is hard to beat. A dental office communication system, which enables your team to share information effortlessly with colleagues and contact patients, can give you an edge over the competition.  With so many dental practice management software options, Read More...

The days of playing phone tag to get in touch with patients are behind us. With dental appointment reminder software, you can send personalized, automated reminders to keep patients informed days or months before their dental appointment. A successful dental practice needs patients, and having a solid communication system for sending automatic dental appointment reminders Read More...

The newest generations of pet parents (that’s what they call themselves these days) are setting a higher bar for veterinary professionals, according to a recent survey commissioned by Weave. Today’s pet parents want what is convenient for them, but it turns out those conveniences are also time-savers for practices and a means to bond clients Read More...

Employee turnover shines a negative light on your practice for several reasons. First, it can be expensive because time has to be spent interviewing and then training new employees. Additionally, it hurts the morale of your employees and your patients. Staff members may begin to wonder if they should seek employment elsewhere; your patients may Read More...

You and your team collect patients’ payments, though you may not understand what happens next during the transaction process. While many people pay for their entire visit at the time of the appointment, plenty of patients cannot afford to do so, so they take advantage of a dental payment plan. Understanding how your dental office’s Read More...

Whether you are the patient or the care provider, the process of billing glasses after cataract surgery might be a puzzle. Medicare coverage can change over time, and costs vary depending on the health insurance company, the supplier, and the type of glasses the patient requires. In this article, we aim to shed some light Read More...

Telephones, emails and text messaging are just some of the ways that we communicate today, to name a few. Communication technology has evolved by leaps and bounds ever since the invention of the first telephone in 1876. In fact, I can remember calling my elementary school friends on our corded landline telephone, or being told Read More...

People with hearing impairment often struggle to receive the medical care they need because of difficulties communicating with health care providers. Since they cannot book appointments or receive medical information over the phone, deaf patients require alternative modes of communication. These methods might include texting, email, or online systems. In this article, we offer tips Read More...

Thanks to the internet, work from home seems to become more popular with each passing year. The Covid-19 pandemic only sped up this trend, forcing millions of people to use communication tools to handle their traditionally in-person business on the computer or by phone. This transition to remote work wouldn’t be possible without effective technological Read More...

Every business wants to stay afloat during an uncertain and unfavorable time in the economic market. While no business is recession-proof, some are more downturn-tolerant than others. Inelastic industries such as healthcare tend to outperform others when faced with an economic decline. However, healthcare practices are not immune to the effects of a recession, and Read More...

Handling medical billing paperwork can be a frustrating and even costly aspect of running a medical practice. Administrative team members stress about the need to get envelopes, stamps, and paperwork filed and sent to the right addresses. In addition, medical offices end up spending a chunk of their budget each month on printing and distributing Read More...