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Phones Articles (page 2)

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Apr 21, 2023
1 Question to Ask Every New Patient During The First Phone Call – Tips from Debra Engelhardt-Nash

In 2006, I spent weeks of my teenage life daydreaming about a particular girl, Sandy Peppercorn (name has been changed for privacy’s sake). I finally decided I would ask her to Prom. Inspired by popular rom-coms, I chose to write her a song and perform it in front of her (and the lucky students passing Read More...

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Apr 20, 2023
How to Schedule A Text Message on iPhone and Android Devices

Mobile phones have come a long way since the bulky, brick-like devices they originated as. Gen Z members watching 1987’s Wall Street would be hard-pressed to recognize the device held by Michael Douglass on the beach in that one iconic scene as a telephone, much less a fully functional cellphone. Nowadays, every single one of Read More...

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Mar 17, 2023
Patient Engagement vs. Patient Experience: Know the Difference and How To Improve Both at Your Practice

Patient engagement and patient experience are essential factors in providing high-quality patient care, and understanding their definitions and differences will help you develop effective strategies for accomplishing your practice goals.  This article compares patient engagement vs. patient experience to show how you can measure and improve both, leading to more satisfied and engaged patients. By Read More...

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Mar 14, 2023
Medical Office Answering Service: Pros and Cons for Your Healthcare Practice

Have you been thinking about using a medical office answering service for your practice? As with any potential investment, it’s important to spend time researching the advantages and drawbacks. This article will discuss medical answering services, including available features, benefits and drawbacks, and alternative options. At Weave, we offer a diverse range of software solutions Read More...

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Jan 24, 2023
Dental Office Voicemail Greetings to Use in Your Practice

If you’re trying to grow your patient base at your dental practice, even the smallest gestures can make a significant difference. One gesture you should prioritize is your voicemail greeting.  If your practice is like many, you probably haven’t put a lot of thought into the automatic voicemail recording patients hear when you can’t get Read More...

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Nov 18, 2022
How to Make a Dental Office More Efficient

We know that running a dental office isn’t a piece of cake, and many dental professionals are wondering how they can make their office more efficient and productive. Factors such as team productivity, intake procedures, payments/billing, appointment reminders, office communication, and much more all play a role in the efficiency of your dental practice. On Read More...

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Nov 3, 2022
How To Pick a Dental Office Communication System for Your Practice

The convenience of paying bills, filling out forms, and replying to messages on a phone or computer is hard to beat. A dental office communication system, which enables your team to share information effortlessly with colleagues and contact patients, can give you an edge over the competition.  With so many dental practice management software options, Read More...

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Aug 17, 2022
Eavesdropping Can Be A Good Thing at A Veterinary Practice

As a kid, I was taught to respect others’ privacy by not listening in on personal calls.  My grandmother’s home had what was called a “party line” and several neighbors shared the same phone number. This was a common occurrence many years ago when you lived in rural areas with limited service. If you ever Read More...

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Jan 20, 2022
What Happens When You Text a Landline Number?

Landline calling was the pioneer of business communications, providing an efficient way to support and reach customers.  As time has evolved, landline calls have expanded to include Text-to-Landline service. Utilizing every means of communication (cellular, landline, email, VOIP, etc.) will improve your company’s image and eventually distinguish you among competitors for excellent customer support.  Read Read More...

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Jan 20, 2022
Why Your Optometry Office Needs Call Tracking to Identify & Avoid Inefficiency

Businesses are always searching for ways to reduce inefficiencies. Optometry practices are no exception. They’re constantly making micro-adjustments to their staffing and processes in order to improve their productivity and to better serve their patients. It’s becoming increasingly evident that optimizing your office’s communication system yields greater worker productivity, a better patient experience, and higher Read More...

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Dec 9, 2021
What is RCS and How it Will Change the Future of Small Business Marketing

Text messages have become an integral part of digital communication in the past couple of decades. Thanks to modern technology, SMS has evolved from just a simple messaging tool to stay in touch with people within our personal space to fortifying small businesses’ stature. This became an important aspect of running a small business. Of Read More...

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Sep 30, 2021
Call Queues 101: Definition, Usage Examples, Plus More

When the phone rings at your business, that’s usually a great indicator that your product or service is in demand and your customers are trying to reach you. But what happens if there’s no one there to pick up the phone, or your employees are all tied up on other calls? According to a recent Read More...