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The newest generations of pet parents (that’s what they call themselves these days) are setting a higher bar for veterinary professionals, according to a recent survey commissioned by Weave. Today’s pet parents want what is convenient for them, but it turns out those conveniences are also time-savers for practices, and a means to bond clients Read More...

Employee turnover shines a negative light on your practice for several reasons. First, it can be expensive because time has to be spent interviewing and then training new employees. Additionally, it hurts the morale of your employees and your patients. Staff members may begin to wonder if they should seek employment elsewhere; your patients may Read More...

Is your dental office staff having trouble staying motivated? Have you seen performance decline across your team due to burnout or stress? One way to energize your dental team is through a bonus program. Dental office bonus systems give your staff members a common goal to work toward and motivate them to work more productively. Read More...

Whether you are the patient or the care provider, the process of billing glasses after cataract surgery might be a puzzle. Medicare coverage can change over time, and costs vary depending on the health insurance company, the supplier, and the type of glasses the patient requires. In this article, we aim to shed some light Read More...

Health professionals sometimes forget that most people don’t understand the various medical terms they use every day, making it harder for patients to understand when they’re explaining a diagnosis. Patients need to be able to comprehend your explanations and advice to carry out their treatment program properly. This issue is where optometry patient education can Read More...

Telephones, emails and text messaging are just some of the ways that we communicate today, to name a few. Communication technology has evolved by leaps and bounds ever since the invention of the first telephone in 1876. In fact, I can remember calling my elementary school friends on our corded landline telephone, or being told Read More...

People with hearing impairment often struggle to receive the medical care they need because of difficulties communicating with health care providers. Since they cannot book appointments or receive medical information over the phone, deaf patients require alternative modes of communication. These methods might include texting, email, or online systems. In this article, we offer tips Read More...

According to the American Veterinary Medical Association and the CDC, the majority of the 4.5 million dog bite victims per year in the United States are children. Therefore, parents and caregivers must be aware of the steps to take to prevent dog bites from happening in the first place. Understanding what leads to dogs biting Read More...

Feline dental charting is a critical skill for your veterinary dentistry practice. A dental chart can describe a cat’s dentistry issues, including plaque buildup, tooth loss, and overcrowding by retained deciduous teeth. Pet owners can then work with their veterinary dentistry professionals to develop a treatment to prevent further tooth loss and decay. As veterinarians, Read More...

Creating Better Patient Relationships with Digital Tools No matter which industry your business serves, your customers and the staff you hire are the keys to your success. The healthcare industry is no exception to this standard, regardless of the size of the practice. Nowadays, patients can research providers beforehand and can be more choosy in Read More...

Choosing Effective Client Communication Software to Bridge the Gap What is Veterinary Communication? Communication between health professionals and their clients is an essential part of running a healthcare practice. In the veterinary industry, pet owners are often not present for exams or in-depth appointments like surgery or spay/neuter procedures. This creates a unique challenge for Read More...

If you own a veterinary clinic, keeping it stocked with the best veterinary clinic resources is essential. Your office should include a range of informative, detailed resources for your staff and clients to reference. These resources can improve your clinic’s reputation, enable your staff to prepare for worst-case scenarios, and help pet owners stay on Read More...