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Since the first wave of the SARS-CoV-2 virus – better known as COVID-19 –swept the nation in March 2020, the pandemic has had a profound effect not only on the nation’s health but also on its economy leaving hospitals and clinics struggling to stay afloat.¹ Eighteen months in, one of the most pressing challenges hospitals Read More...

As many medical practices began to lift restrictions and return to their pre-COVID patient protocols this summer, Weave fielded a survey of over 1,400 patients and providers to understand how patient expectations had changed during the pandemic. That study found that a new patient boom, staffing shortages, and changing client expectations would challenge small healthcare Read More...

The keynote speaker at Business Growth Summit Spring 2021 was Dr. Ken Jeong.¹ After starting his career as a licensed physician, Dr. Jeong made his way into the entertainment industry, appearing in films like The Hangover and Knocked Up, as well as TV shows like NBC’s Community. More recently, he’s been a judge on the Read More...

Technological advancements and electronic tools – whether in AI, automation, smart technology, cloud-based, and the like – have permeated all facets of our lives. Their introduction into the various sectors of activity that make up our economic and social landscape has come at such a fast pace that we seemingly don’t have a chance to Read More...

In many cases, making an appointment is the first contact your customers or patients have with you and your company. It is an opportunity for you to show them that you are organized and professional, that you value their time, and that your time is important, and that the appointment should be taken seriously. Moreover, Read More...

Multi-location healthcare practices face a unique set of logistical challenges, especially when they’re looking to bring additional offices into their network. It’s frequently these challenges that discourage business owners from trying to expand their practice at all. While there are plenty of problems inherent to growth, lots of them can be mitigated with the right Read More...

Multi-location businesses can allow their offices to be either an asset or a liability. A lack of cohesion sometimes causes a domino effect that ruins an organization. On the other hand, offices that function independently yet cooperatively spur growth and build their brand. The COVID-19 pandemic has made it more difficult for individual offices to Read More...

Communication gets clunky for multi-location healthcare practices. That’s especially true for offices that don’t have the right tools for organizing and optimizing inter-office patient communication. While it’s great news when practices are able to expand their operations to new places and new people, there are operational difficulties involved with coordinating between multiple offices. Ensuring that Read More...

For healthcare practices planning on or in the process of expansion, there are a number of communication problems to consider. With the right tools, however, these problems become opportunities for quicker expansion, easier consolidation, and optimal business health. Rapid expansion requires that businesses have the ability to merge data from newly acquired offices. If the Read More...

Multi-location healthcare practices are constantly looking for ways to maximize their efficiency. Training staff on time management can only take offices so far, however. Increasingly, multi-office providers are turning to technological solutions in order to optimize their productivity. Business communication technology has developed in recent decades to offer a number of effective tools for helping Read More...

Business communication technology serves a number of purposes in today’s world. It allows organizations to provide better customer service to their clients. It increases efficiency and cooperation within the organization itself. And, because it benefits both customers and employees, technology lets you make a higher profit. Technological advances also impact how businesses collect payments. In Read More...

The COVID-19 pandemic has created widespread concern about frequenting public places. In order to understand how healthcare practices are handling their patients’ potential fear of visiting providers, Weave recently commissioned an independent survey of 750 providers and patients. The results of the survey indicate surges in the amount of clients that are afraid to visit Read More...