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Protecting healthcare workers has always been essential, but today’s environment brings new expectations around safety, efficiency, and infection prevention. Patients continue to look to healthcare teams as trusted experts, and it’s the responsibility of practices to create a safe, organized environment that minimizes unnecessary exposure to illness and physical strain. To better understand how practices Read More...

Medical professionals understand that the processes, tools, and technologies they rely on evolve constantly. Communication systems are no different. Just as outdated clinical methods can negatively impact patient outcomes, antiquated communication tools can harm the overall efficiency and reputation of your healthcare practice. For decades, providers depended on traditional communication methods—landlines, mailed notices, and print Read More...

It’s common for businesses to feel like their voicemails are being ignored, forgotten, or lost. This feeling is especially prevalent among offices that have to call customers regarding specific appointment times. If you’re like most business owners, you’re looking for a way to reduce the number of communication outreaches that seemingly go down the drain. Read More...

Ike Bennion’s Bio Ike has been a product marketing manager for 5 years, mostly in b2b software. Additionally, he has been working in product space in a small startup. Currently he is a portfolio marketing manager at Cornerstone OnDemand, where he helps to build new learning products and launch them in the market. He is Read More...

Keeping in touch with patients is a tough task, especially in 2020. The COVID-19 pandemic has caused temporary closures and altered office hours for thousands of healthcare practices. It’s also scared some clients away from seeking out the healthcare they need and deserve. Weave commissioned an independent survey of 750 healthcare providers and patients recently Read More...

Jon Grover started at a small tech company as a part-time employee while still in college. He was the 10th company at Mindshare. Due to his experience there, he decided to major in information systems. From there, things moved fast. Jon became a product manager. Mindshare became InMoment. And Jon was moved to become head Read More...

With the advent of new technologies, payment collection has diversified for businesses of all sizes. Our society has moved further away from cash and checks by relying heavily on debit and credit cards. Now, many businesses are finding that consumers want to use contactless payment options in place of cards. Contactless payments include both mobile Read More...

Devin Pearce stumbled into business coaching when a good friend reached out to ask for some help. As Devin walked them through some questions, his friend gained valuable insight. But so did Devin. Through the process, he realized that he had a natural talent for helping others uncover problems, discover purpose, and find motivation. Not Read More...

Dr. Chad Fleming is a private practice optometrist and business owner in Wichita,KS.¹ He is responsible for the clinical care and running of the business, including, but not limited to clinical practice, staff management, business IT manager, website developer and maintainer, and equal partner. Along with private group practice, Dr. Fleming works as an optometry mediator Read More...

There’s a growing trend toward touchless communication tools for healthcare practices. These sorts of tools were already becoming commonplace before today’s pandemics. In light of recent government regulations and changing customer preferences, the incentive for doctors to impress patients with touchless communication tools is greater than ever. What are touchless communication tools? Essentially, these tools Read More...

15 Ways Businesses Can Thrive in Today’s Customer Experience Landscape Modern businesses of every size are adapting to a rapidly changing marketplace. Shifts in consumer expectations, advances in digital technology, and rising demand for convenience have pushed organizations to rethink how they deliver a seamless, efficient, and customer-centric experience. To stay competitive, businesses need to Read More...

Healthcare providers are faced with a difficult problem because of differing viruses. They need to continue to offer essential services to their patients while meeting the constantly fluctuating regulations and standards created by our society’s concern about viruses. One of the main ways to reduce the spread of disease is social distancing. So, how can Read More...