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According to the American Veterinary Medical Association and the CDC, the majority of the 4.5 million dog bite victims per year in the United States are children. Therefore, parents and caregivers must be aware of the steps to take to prevent dog bites from happening in the first place. Understanding what leads to dogs biting Read More...

Every business wants to stay afloat during an uncertain and unfavorable time in the economic market. While no business is recession-proof, some are more downturn-tolerant than others. Inelastic industries such as healthcare tend to outperform others when faced with an economic decline. However, healthcare practices are not immune to the effects of a recession, and Read More...

Feline dental charting is a critical skill for your veterinary dentistry practice. A dental chart can describe a cat’s dentistry issues, including plaque buildup, tooth loss, and overcrowding by retained deciduous teeth. Pet owners can then work with their veterinary dentistry professionals to develop a treatment to prevent further tooth loss and decay. As veterinarians, Read More...

Creating Better Patient Relationships with Digital Tools No matter which industry your business serves, your customers and the staff you hire are the keys to your success. The healthcare industry is no exception to this standard, regardless of the size of the practice. Nowadays, patients can research providers beforehand and can be more choosy in Read More...

What is Veterinary Communication? Communication between health professionals and their clients is an essential part of running a healthcare practice. In the veterinary industry, pet owners are often not present for exams or in-depth appointments like surgery or spay/neuter procedures. This creates a unique challenge for veterinary professionals and the communication between pet owners, staff, Read More...

If you own a veterinary clinic, keeping it stocked with the best veterinary clinic resources is essential. Your office should include a range of informative, detailed resources for your staff and clients to reference. These resources can improve your clinic’s reputation, enable your staff to prepare for worst-case scenarios, and help pet owners stay on Read More...

For many years veterinarians offered in-house billing to clients.  When I started in practice, part of my job as a CSR was printing out the billed client accounts, sticking on stamps and stuffing envelopes.  We did this every 15 days and believe me it was a lot of work.  We then had to manually post Read More...

Caring for pets can get expensive, especially when an unexpected expense strikes. With only about 4% of pets in the United States having pet insurance, there’s a good chance that pet owners will have to pay out of pocket if their pets need emergency veterinary care.¹ Turning to a credit card might not be a Read More...

As a kid, I was taught to respect others’ privacy by not listening in on personal calls.  My grandmother’s home had what was called a “party line,” and several neighbors shared the same phone number. This was a common occurrence many years ago when you lived in rural areas with limited service. If you ever Read More...

In order to better understand how healthcare practices and patients are coping with the effects of pandemics, Weave commissioned an independent survey of 750 providers and their clients. The survey questions focused on the ways organizations are instituting social distancing to prevent the spread of viruses. When asked about the riskiest payment portals to touch, Read More...

While social distancing was a necessary measure for businesses responding to pandemic crises, it presented them with a number of difficulties. Among these difficulties is the task of maintaining a personal rapport with each client who visits your business. Even after social distancing requirements were lifted, your business likely has less time to spend with Read More...

The social distancing, brought about by pandemics, has incentivized businesses to discover new ways to minimize the amount of human contact that goes on in their offices. These ways include having employees work from home, reducing the number of clients on site at a given time, and implementing curbside waiting rooms and wellness forms. As Read More...