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Healthcare practices face the daily challenge of managing complex patient calls. Practice staff need to provide great service while simultaneously collecting important information and managing the office’s schedule. The sheer volume can overwhelm even the most efficient teams. Improving your phone interactions for quality assurance and efficiency is no small task. Even with the rise Read More...

Have you ever wondered whether a specific demographic of patients might be more at risk for a certain health condition? Or maybe you’d like a way to recognize patient utilization patterns and identify trends. Predictive analytics in healthcare can help you do that and much more. The use of healthcare predictive analytics is growing at Read More...

If you’re a practice owner in the field of plastic or cosmetic surgery, crafting a precise and comprehensive job description for a new plastic surgeon is crucial to attracting the right talent. The role of a plastic surgeon is multifaceted, involving both reconstructive and cosmetic procedures that require a high level of expertise, empathy, and Read More...

If you want to grow your medical practice this year, it starts with creating goals. Not only do goals help with revenue growth, but they can also go a long way toward improving care and ensuring the long-term success of your own practice. The modern medical practice faces more challenges than ever, and not having Read More...

Healthcare analytics is a type of data analytics focused on using current and historical data for actionable insights, improved patient outcomes, and heightened decision-making within the medical field. In the healthcare industry, data analysis can be used for everything from predicting disease trends to enhancing patient engagement and improving practice efficiency by optimizing staffing levels. Read More...

As veterinary care advances, it also becomes less accessible for many pet parents. As a pet care practice owner or manager, you want to make your services and procedures accessible to the average pet owner while ensuring your business remains profitable. Offering flexible financing solutions is an excellent way to help pet owners access expensive Read More...

As a practice owner preparing to expand your team, finding the right audiologist is crucial for enhancing the quality of care you offer. Writing a comprehensive job description is the first step in attracting top talent. This guide is designed to help you articulate the responsibilities, qualifications, and skills necessary for the role, using industry Read More...

Online patient reviews weigh heavily on any medical practice or service organization. The types of reviews patients leave influence future client decisions, patient trust, and your practice’s online reputation. When satisfied patients leave numerous positive reviews, you can increase your website visibility in search engines so your services reach a wider community. By the same Read More...

If you own an optometry practice, you probably know how much optometry equipment has improved over the past 20 years. New technological advancements and medical findings have changed the ways doctors approach the optometry practice. Updated tools and equipment allow optometrists to provide faster, more accurate procedures for patients. As a result, when individuals look Read More...

At the heart of quality medical care is the patient experience. This experience begins when a patient first visits your website or calls your office, and goes beyond merely seeking treatment.  In other words, the patient experience encompasses every touchpoint healthcare organizations have with their patients. In today’s competitive landscape, healthcare providers must prioritize elevating Read More...

Gastroenterology marketing has always been important for healthcare practices, but it’s especially critical now, given today’s crowded and competitive landscape. If your gastroenterology practice is in a big city, you could be competing with dozens of other practices to get prospective patients to walk through your doors. Time-tested advertising tactics such as TV commercials and Read More...

Your podiatry practice takes great care of your patient base, but do you put the same amount of care into your website? If it’s been a while since you paid attention to podiatry web design, you could lose potential patients to a competing podiatric practice. Here’s what podiatrists and other healthcare professionals need to know Read More...