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Every practice has pain points they’ve just accepted as “the way things are.” Artificial intelligence is proving those headaches don’t have to exist at all. Chris Balbi, marketing leader at Meesha Aesthetics, has been testing, tweaking, and proving how AI can solve problems most practices don’t even realize can be automated. His approach shows that Read More...

The exam room is no longer the only place where patient experience is defined. In today’s world, a missed call or clunky intake process can be just as detrimental as a misdiagnosis. Patients expect immediacy, personalization, and professionalism from the first interaction, and healthcare practices are expected to deliver just that, even as they battle Read More...

Many providers wonder how to grow their practice without losing the essence of personal care. For Dr. Jeffrey Ellis, a board-certified dermatologist in New York, the answer lies in thoughtful systems, strong communication, and smart use of technology. Dr. Ellis suggests a solution to build systems that support, but not replace, what matters most: people. Read More...

If you’ve been curious about AI but feel overwhelmed, you’re not alone. Many practice owners and managers wonder how to dip their toes in without disrupting workflows or investing in complicated systems. The good news? You don’t need to overhaul your practice to start benefiting. Here are simple, practical ways to use AI right now. Read More...

AI is reshaping how healthcare practices operate. From documentation to diagnostics, it is already part of the clinical and business landscape. Dr. Brianna Rhue, optometrist and co-founder of Dr. Contact Lens, urges providers to view themselves not only as clinicians but as leaders of technology-driven businesses. AI Is Not the Future. It Is the Present Read More...

Healthcare today isn’t just about clinical expertise — it’s about managing, protecting, and using information. Every day, practices of all sizes generate enormous volumes of data: patient histories, imaging files, financial records, communications, and more. This explosion of information brings both opportunity and risk. The question is no longer whether technology will shape healthcare, but Read More...

When patients walk into your practice, they are not just looking for clinical expertise. They are looking for reassurance. They are deciding whether they feel safe, heard, and understood. According to Debra Nash, a renowned consultant and coach with over four decades of experience in healthcare, case acceptance has less to do with price tags Read More...

Running a healthcare practice takes years of hard work, long hours, and dedication. But at some point, every practice owner has to ask: What’s next? Whether it’s retirement, a career shift, or financial motivations, selling a practice is a significant decision that requires careful planning. Dr. Hendrik Lai, an experienced clinician, consultant, and business strategist, Read More...

Healthcare decisions are no longer just a matter of well-being. For many, they’ve become a financial problem and potential burden. As the cost of care rises, patients are increasingly forced to weigh medical expenses against essential needs. In this climate, flexible payment options are no longer a luxury but a necessity. Providers who offer tailored Read More...

In today’s digital-first world, patients no longer wait for the waiting room to start their health journey. A quick search on Google has become the first stop for millions of people seeking answers to health concerns. But how each generation interacts with this digital resource varies dramatically, shaping the way they trust their doctors, communicate Read More...

The future of healthcare is here, and it’s powered by AI. Far from the abstract idea it once was, AI is now an essential tool for medical practices—reshaping the way providers deliver care, manage operations and connect with patients. For Dr. Matt Nejad, a leading biomedical and aesthetic dentist based in Beverly Hills, the question Read More...

As healthcare technology evolves, patients’ expectations are shifting toward greater convenience, flexibility and digitization. Here are some trends and insights into what patients value most in healthcare today—and how tech is helping practices meet those needs. The Demand for Online Appointment Scheduling Online appointment scheduling has become one of the most in-demand tools in healthcare. Read More...