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Improving the dental case acceptance rate is crucial for the success of any dental practice. Case acceptance refers to the percentage of proposed dental treatment plans that patients agree to undergo. A higher case acceptance rate not only improves patient outcomes but also contributes to the financial health of the practice. Be sure to also Read More...

In the competitive world of eye care, optometrists are increasingly turning to innovative digital marketing strategies to attract new patients and increase revenue. Leveraging tools like Google Reviews, patient recall systems, and automated appointment reminders can transform the way an optometry practice engages with its target audience.  Dr. Semma, an optometrist and practice owner, serves Read More...

All occupational therapists must regularly take continuing education courses to maintain their licensure, stay up to date on industry standards, and enhance their skills. Occupational therapy continuing education (CE) courses come in many forms, including online sessions, live webinars, in-person workshops, conference-based seminars, and more, allowing students and practitioners to stay current in ways that Read More...

When most think about improving the patient experience, they focus on refining medical care while overlooking the importance of customer service. Customer service in healthcare is more than just phone calls; it is a vital aspect of the patient experience. When you provide good customer service, patients experience well-rounded care with access to the right Read More...

Attracting and retaining new patients at your podiatry practice can feel overwhelming as you’re focused on tending to the health conditions of existing clients. As technology advances, your healthcare organization must adopt the latest podiatry marketing techniques to achieve long-term success. Modern patients expect convenient, tailored, and positive experiences each time they interact with your Read More...

Does your healthcare practice struggle with no-shows, cancellations, and empty calendar slots? If so, you’re not alone. Attempting to bring new clients in while sending appointment reminders to existing customers is often a recipe for overworking your front desk staff. Automated appointment reminders give you full control of your practice’s scheduling to avoid double bookings, Read More...

Are you ready to upgrade the operational efficiency at your ambulatory surgical center (ASC) but don’t know which solution to choose? The ambulatory surgery center software you choose directly impacts customer satisfaction, scheduling rates, revenue flows, in-office wait times, patient engagement, payment fulfillment, and more. Figuring out which solution you should select for your outpatient Read More...

In the ever-evolving landscape of dentistry, the role of the dental office manager has experienced significant growth and transformation over the years. Once seen as simply a receptionist function, often staffed by converted dental assistants, has evolved into a strategic position overseeing the growth of the business. In the video above, Heather Colicchio, founder and Read More...

  The role of the dental office manager is vital in ensuring the continuous and efficient functioning of dental practices. In short, they keep the ship sailing smoothly. However, office managers encounter numerous common challenges and pain points that create daily headaches and stress. In the video above, Heather Colicchio, Founder of the American Association Read More...

Does your dental practice struggle with patient engagement and missed appointments? It’s a common problem that can mean poorer outcomes for patients and lower profits for you. According to one study, scheduling appointments further than 90 days out increases the chance that patients will forget about them. But with a good patient recall strategy, you’re Read More...

Your dental practice relies on dental hygienists, dental assistants, and administrative staff to keep your practice afloat and deliver an excellent patient experience. But if your dental office is like many, you may be struggling with staffing and retention.  Weave’s 2022 State of Dental Staffing report found that 66% of healthcare clinics were short-staffed as of February Read More...

Medical office managers must juggle administrative tasks, medical billing, the office staff, recruitment and retention strategies, the organization’s budget, and everything else involved in providing a stellar patient experience. Like being a doctor, it takes more than a bachelor’s degree to master such a complex position.  Key Challenges of Managing a Medical Practice  Managing a Read More...