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I was a 4th grader and thought that jumping off the edge of the bleachers behind the 8ft basketball goal at my school to try and dunk the basketball like superman was a great idea. At the time, I did not have the discipline to think through the potential consequences before jumping. When I jumped Read More...

Before every appointment, whether for a cleaning or complex oral surgery, your dental practice needs to contact a patient’s insurance company for insurance eligibility verification. Using an integrated dental insurance verification service through your dental office management software can help you ensure your office revenue keeps the lights on. Patients may not know that they Read More...

Not all patients have insurance to manage payment for their dental care. Many patients skip or delay their comprehensive dental care visits because they believe they can’t afford it without insurance. Offering in-house financing can ease patient worries about payment, so they schedule regular dentist visits. As a dentist, you know that regular and emergency Read More...

No matter how carefully someone plans their spending, surprise medical bills can wreak havoc on a budget. According to Healthcare Drive, worry about an unexpected medical bill tops the list of what keeps Americans up at night. Unfortunately, the prospect of unexpected medical costs can cause patients to put off getting necessary emergency care or Read More...

How it Used to Happen For many years veterinarians offered in-house billing to clients.  When I started in practice, part of my job as a CSR was printing out the billed client accounts, sticking on stamps and stuffing envelopes.  We did this every 15 days and believe me it was a lot of work.  We Read More...

Are you looking for ways to grow your patient base at your dental office? You may want to consider adding a few contests to your list of social media ideas. Contests can increase engagement with existing dental patients, improve retention, and bring new patients to your office. Even better, they don’t need to be too Read More...

As a kid, I was taught to respect others’ privacy by not listening in on personal calls.  My grandmother’s home had what was called a “party line” and several neighbors shared the same phone number. This was a common occurrence many years ago when you lived in rural areas with limited service. If you ever Read More...

The term new normal has become a popular way to describe the course of offices getting back to business after a period of reduced hours, temporary closures, and digitalizing more processes during the pandemic events. This series of events has led to measures that are now more permanent fixtures of our culture and economy. These Read More...

Developing a strong relationship with patients is a sometimes overlooked aspect of maintaining a successful healthcare practice. The rapport doctors and their team of professionals have with clients is often the determining factor in whether or not patients stick with a practice year after year. Establishing effective and personable communication with patients from the get-go Read More...

While social distancing was a necessary measure for businesses responding to pandemic crises, it presented them with a number of difficulties. Among these difficulties is the task of maintaining a personal rapport with each client that visits your business. Even after social distancing requirements were lifted, your business likely has less time to spend with Read More...

Healthcare professionals are as busy as they’ve ever been despite the chaotic events of recent pandemics. Though offices have endured temporary closures, infected staff and other unforeseen obstacles due to viruses, providers continue to do their best to improve the care they offer their patients. Weave recently commissioned an independent survey of 750 healthcare practices Read More...

The social distancing, brought about by pandemics, has incentivized businesses to discover new ways to minimize the amount of human contact that goes on in their offices. These ways include having employees work from home, reducing the number of clients on site at a given time, and implementing curbside waiting rooms and wellness forms. As Read More...