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Your dental practice is tired of missing phone calls and scheduling opportunities when the front desk gets too backed up. You’ve decided that it’s finally time to adopt a dental office phone system to take a load off of your staff’s backs, and now you’re questioning which software to go with. The good news is, Read More...

Does your dental practice struggle with a lot of missed calls? Maybe you’re answering the phone, but you’re not sure who the caller is or how they found out about your practice. Without clear visibility into your incoming calls, it’s hard to tell which of your marketing efforts are working well or falling flat. Are Read More...

Is HIPAA compliance necessary within a dental office? Do patient privacy laws restrict certain communication methods? What kind of patient data is considered protected health information? If any of these questions are on your mind, you’ve come to the right place. This guide explores the unique HIPAA requirements, training, and laws that apply to dental Read More...

Your healthcare practice’s front desk staff have a lot on their plate. What if you could lighten the load with a modern virtual receptionist tool? Virtual front desks for healthcare practices act as an extension of your front office, aiding patient access, responsiveness, and continuity of care. Weave is a virtual front desk solution built Read More...

Your healthcare receptionists answer and respond to dozens of patient calls a day, but inevitably, they still miss calls, which means that some are sent to voicemail. When this happens, patients become frustrated, and your practice loses opportunities to connect with them. Many healthcare practices have turned to virtual receptionists to prevent missed calls. There Read More...

Answering dental phone calls is an important aspect of engaging with patients, ensuring accurate scheduling information, and promoting your practice’s reputation. But high call volumes can take your staff’s attention away from other essential items on their task lists. Many dental offices turn to dental phone answering services to take over a large percentage of Read More...

A dental receptionist should help patients feel valued and supported by handling basic communication. When a receptionist contributes to increased patient satisfaction, they ultimately drive revenue for the practice. Don’t let your front desk operations raise overhead costs. With a virtual receptionist, dental offices like yours can streamline patient communication and ensure that no call Read More...

Q: If you could go back to when you were first starting your practice and tell yourself one thing, what would it be? A: Slow down, don’t be so ambitious. Early on I was teaching myself business from VHS tapes and heard, “If you want to grow fast, buy another practice,” so I did, twice Read More...

The conversation around AI in the dental front office has moved into the realm of strategic necessity. But for many DSO executives, a cloud of “AI Hype” makes it difficult to distinguish between tools that simply send more notifications and platforms that actually complete work. To find the path to true operational excellence, we must Read More...

Effectively marketing your dental practice may feel like a full-time job in itself. You need to send marketing emails and texts, update your website, engage with clients, build and refine your brand image, and complete a wide range of other tasks. How do modern dental practices keep up with such a steep demand? Many dental Read More...

In the veterinary world, time is money. It’s also the difference between saving a patient’s life and being even a few seconds too late. Operating with high efficiency is valuable for a range of reasons, and your practice should always be looking for ways to streamline processes and workflows. The following four strategies for improving Read More...

If your massage practice is like many, you spend a significant amount of time each week helping clients schedule appointments. This rote task takes your attention away from in-person clients and higher-level items. What if you could streamline the entire scheduling process? The right scheduling software for massage therapists automates much of this process. Why Read More...