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Medical professionals know that the processes, tools, and medicines they use on a daily basis are constantly being refined and updated. Communication systems aren’t any different. Just as outdated techniques hurt patients, old-fashioned communication can harm your healthcare practice. Providers relied on conventional forms of communication for a long time. Things like traditional telephony, mailers, Read More...

It’s common for businesses to feel like their voicemails are being ignored, forgotten, or lost. This feeling is especially prevalent among offices that have to call customers regarding specific appointment times. If you’re like most business owners, you’re looking for a way to reduce the number of communication outreaches that seemingly go down the drain. Read More...

Ike Bennion’s Bio Ike has been a product marketing manager for 5 years, mostly in b2b software. Additionally, he has been working in product space in a small startup. Currently he is a portfolio marketing manager at Cornerstone OnDemand, where he helps to build new learning products and launch them in the market. He is Read More...

In order to understand how the COVID-19 pandemic is affecting healthcare practices, Weave recently commissioned an independent survey of 750 providers and patients. The survey included questions about social distancing, maintaining effective communication, and handling payments. This blog post focuses on shifts in client expectations due to this year’s public health crisis. A significant number Read More...

Keeping in touch with patients is a tough task, especially in 2020. The COVID-19 pandemic has caused temporary closures and altered office hours for thousands of healthcare practices. It’s also scared some clients away from seeking out the healthcare they need and deserve. Weave commissioned an independent survey of 750 healthcare providers and patients recently Read More...

Jon Grover’s Bio Jon Grover started at a small tech company as a part-time employee while still in college. He was the 10th company at Mindshare. Due to his experience there, he decided to major in information systems. From there, things moved fast. Jon became a product manager. Mindshare became InMoment. And Jon was moved Read More...

With the advent of new technologies, payment collection has diversified for businesses of all sizes. Our society has moved further away from cash and checks by relying heavily on debit and credit cards. Now, many businesses are finding that consumers want to use contactless payment options in place of cards. Contactless payments include both mobile Read More...

Devin Pearce’s Bio Devin Pearce stumbled into business coaching when a good friend reached out to ask for some help. As Devin walked them through some questions, his friend gained valuable insight. But so did Devin. Through the process, he realized that he had a natural talent for helping others uncover problems, discover purpose, and Read More...

Recent events have incentivized healthcare practices to promote social distancing in their offices. As providers attempt to institute social distancing in the new normal, it’s important that they minimize unnecessary human contact while maintaining effective communication. It’s also critical that they create a personal touch in their communication despite reduced in-person contact with patients. Payments Read More...

Chad Flemming’s bio Dr. Fleming is a private practice optometrist and business owner in Wichita,KS.¹ He is responsible for the clinical care and running of the business, including, but not limited to clinical practice, staff management, business IT manager, website developer and maintainer, and equal partner. Along with private group practice, Dr. Fleming works as an Read More...

There’s a growing trend toward touchless communication tools for healthcare practices. These sorts of tools were already becoming commonplace before today’s pandemics. In light of recent government regulations and changing customer preferences, the incentive for doctors to impress patients with touchless communication tools is greater than ever. What are touchless communication tools? Essentially, these tools Read More...

Pandemics have presented new challenges for businesses of all sizes. Businesses searching for ways to succeed in a market altered by new public health regulations and consumer preferences need to provide an updated customer experience in order to demonstrate their commitment to the safety of their employees and clients. Businesses trying to flourish during these Read More...