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Will Humphreys’ Personal Bio When Will was 17 he took a young girl on a date to go rock climbing. In the true nature of a 17-year-old, Will decided to climb a rock face without a rope to show off to his date. It was a 50-foot face, and Will fell. He broke both arms Read More...

Growth is an area of emphasis for businesses of all sizes. Growth can be either quantitative or qualitative in nature. Some dental offices are looking to open new offices and discover new markets, while others are hoping to stay local and grow by constantly improving their processes and services. No matter the type of growth Read More...

The ideal for most veterinarians would be something out of Dr. Doolittle: talking with the animals. While vets and their staff usually have an uncanny ability to understand and even communicate with the animals they serve on a daily basis, they still have to coordinate their visits with human owners. And humans, like it or Read More...

About Sean and Plunj Sean Foster has been working in corporate marketing, specific to social media and events, for 6 years. After spending nearly a decade working in Advertising, as well as SaaS, Sean marketed/managed projects for multimillion dollar brands (Ubisoft, Oracle America, NetSuite, Splunk, Warner Brothers, etc..), so you could say Sean knows what Read More...

Customer service is central to everything a business does. That’s especially true for small businesses, who can’t afford to alienate their customers with dismissive or neglectful service. The incentive to maintain customer loyalty with top-notch customer service at a local level is part of what endears small businesses to many of us. Though lots of Read More...

Although optometrists primarily focus their day-to-day attention on the visual, it’s still important that their patients hear from them. Setting up an optimized phone system keeps the goings-on in your office from falling on deaf ears. Optometry patients need to be heard by your office before they’re ever seen stepping through the front door. Because Read More...

Ninjas were covert agents known for their stealth and invisibility in feudal Japan. In fact, the word ninja is also pronounced shinobi, which comes from the kanji characters for “hide” and “person.” Over the centuries, legend and folklore helped ninjas develop a reputation in popular culture for their stealth and invisibility. How do ninjas relate Read More...

Kendall’s History From a young age, Kendall was obsessed with hair. She didn’t like Barbies just because they were the ‘it’ toy. She’d look for all of the latest accessories to go with her dolls that focused on hair. In high school, her skills were such that she found her brother’s friends asking her to Read More...

At Weave, we consider calls, texts, and emails essential parts of an integrated communication network. Each method of contacting patients has its own merits. While many practices have already embraced calls and texts as absolute necessities for optimized communication, some have yet to understand the power of email marketing. The majority of consumers now say Read More...

Every day, businesses miss out on opportunities to connect with current and potential customers. Opportunity cost is a natural part of running a business. If your business is staying busy, you’re going to have to prioritize specific tasks and conversations over others. There are, however, ways to reduce missed opportunities without sacrificing your office’s productivity. Read More...

One of the primary benefits of modern communication tools is that they allow small businesses to personalize their customer messages. In the past, these messages could be personalized, but with much less efficiency than the messaging created by newer communication methods. Moving on from traditional phone calls, notes, mailers, and newsletters lets businesses engage their Read More...

For small businesses looking to improve their marketing strategy, it may seem like the best option for expanding their outreach is to find a secret line of communication. However, there are plenty of ways to develop and improve your marketing without venturing into unknown territory. A focus on the communication networks your office has already Read More...