Weave Web Assistant
Web Assistant

when you want to.

Unlike phone calls, Web Assistant’s Appointment Requests and Text Connect conversations give you the flexibility to respond when it’s convenient for you. So feel free to give your full attention to that customer that just walked in.

Web Assistant Respond when you want to
Scheduling power, now in your customer’s hands
Appointment Requests

Scheduling power, now in your customer’s hands.

Anyone can shop online for anything, anywhere, anytime. Why should booking an appointment be any different? Appointment Requests let your customers provide times that work for them on your website and allow you to confirm or suggest another time, all through text.


  • 32% of patients prefer online appointment booking.
  • 50% of Millennials and Gen Xers say they’d switch providers for online scheduling
  • 1 in 5 patients say waiting for an office to open is their biggest pain point when scheduling appointments.

Text Connect

Your office,
just a text away.

Traditional web chat tools handcuff customers to a website to chat with a representative. Text Connect frees your customers by simply starting a text conversation, letting them carry the conversation how and when it’s convenient for them—night or day.


  • 50% of all chats come from mobile.
  • 47% of consumers haven’t had a positive live chat experience in the past month.
  • 21% of live chat requests are left unanswered.

Your office, just a text away

With the ability to do much more on one unified platform, more small businesses and healthcare practices are switching to Weave.

Josh Twiss

Iron Horse Pediatric Dentistry
“This makes it so smooth and easy for the parents who are always on the go and have multiple appointment times. They can check their appointment times and change appointments quickly, which they almost never do if they have to make a phone call. This gets people to communicate with us.”

Todd Snyder

“The fact that I can instantly text every one of my patients and get them to come in for an appointment, or set up a new appointment, or let them know of a change – it’s amazing! Even just using the birthday reminders to contact them with a nice message makes a big difference.”
See Weave in action.

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