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Creating Better Patient Relationships with Digital Tools No matter which industry your business serves, your customers and the staff you hire are the keys to your success. The healthcare industry is no exception to this standard, regardless of the size of the practice. Nowadays, patients can research providers beforehand and can be more choosy in...

I was a 4th grader and thought that jumping off the edge of the bleachers behind the 8-foot basketball goal at my school to try and dunk the basketball like Superman was a great idea. At the time, I did not have the discipline to think through the potential consequences before jumping. When I jumped...

As a dental practitioner, you know that dental insurance eligibility verification is key to reducing claim denials and ensuring accurate reimbursement. Understanding how to verify dental insurance benefits helps confirm patient coverage and payer requirements. The best way to verify patient insurance efficiently with a provider is by incorporating dental insurance eligibility verification software into...

Before every appointment, whether for a cleaning or complex oral surgery, your dental practice needs to contact a patient’s insurance company for insurance eligibility verification. Using an integrated dental insurance verification service through your dental office management software can help you ensure your office revenue keeps the lights on. Patients may not know that they...

Not all patients have insurance to manage payment for their dental care. Many patients skip or delay their comprehensive dental care visits because they believe they can’t afford it without insurance. Offering in-house financing can ease patient worries about payment, so they schedule regular dentist visits. As a dentist, you know that regular and emergency...

No matter how carefully someone plans their spending, surprise medical bills can disrupt a budget. Unfortunately, the prospect of high costs can lead patients to delay necessary emergency care or avoid seeking care altogether. As a practitioner, this can be discouraging; you want to provide high-quality care while simultaneously growing your clinic’s revenue. Implementing patient...

Verifying a patient’s insurance benefits is a vital first step in providing quality care. For decades, it’s been a time-consuming and frustrating task, and it can result in a claim sent to the payer being denied. If you are, however, curious about how to verify insurance and conduct insurance eligibility verification, including online services, this...

For many years veterinarians offered in-house billing to clients.  When I started in practice, part of my job as a CSR was printing out the billed client accounts, sticking on stamps and stuffing envelopes.  We did this every 15 days and believe me it was a lot of work.  We then had to manually post...

Caring for pets can get expensive, especially when an unexpected expense strikes. With only about 4% of pets in the United States having pet insurance, there’s a good chance that pet owners will have to pay out of pocket if their pets need emergency veterinary care.¹ Turning to a credit card might not be a...

If you own a dental practice, working with a dental insurance verification service is essential. Insurance verification is an important step in medical billing, as it ensures that a patient is not caught off guard by an expensive dental bill and that your practice receives sufficient payment for services. Without this process, your dental office...

Are you in the process of launching a new dental clinic? Great! You have the potential to run a highly profitable business and put your skills as a dental professional to good use. However, setting up your dental office properly is essential to running a successful dental practice. Dental offices need unique setups compared to...

Last week, I had to find a chiropractor for my husband, Ross.  I went online to our neighborhood posts and asked for recommendations. My husband (a dentist) asked one of his patients. His patient highly recommended her doctor, stated that she and her husband see him, and he is “wonderful”.  In the meantime, I received...