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In managing a healthcare practice, one of the most critical challenges is minimizing patient wait times. Extended wait periods not only impact patient satisfaction but can also affect the overall efficiency of your clinic or hospital.  Recent studies reveal that as many as 30% of patients have abandoned appointments due to prolonged waits, with the Read More...

Marketing can feel like a foreign, challenging concept for a private practice owner, especially if you have a bigger and brighter vision for where you want to be. You want to reach new clients, but you don’t want to use ineffective or, dare we say, slimy marketing tactics. The ideal private practice marketing strategy brings Read More...

As a healthcare facility, you want to provide the best care possible to all your patients, but doing so requires financial stability. Your patients are your customers. To have the best chances of maintaining a healthy financial position, you need a steady flow of patients nourishing your business’s revenue. Patient churn refers to the phenomenon Read More...

Healthcare culture encompasses your team’s shared feelings, behaviors, attitudes, and perceptions toward your organization and its principles and practices. Your organizational culture can impact everything from the patient experience and staff morale to healthcare outcomes. A positive culture encourages everyone to work toward a common goal, whether helping the organization achieve its mission or ensuring patients receive Read More...

Does your healthcare practice struggle with no-shows, cancellations, and empty calendar slots? If so, you’re not alone. Attempting to bring new clients in while sending appointment reminders to existing customers is often a recipe for overworking your front desk staff. Automated appointment reminders give you full control of your practice’s scheduling to avoid double bookings, Read More...

When a patient walks into your medical practice, they first interact with staff at the front desk, then a nurse or two, and finally, the doctor themselves. At every step, it’s critical to keep patient satisfaction top-of-mind so every person you serve leaves with a good impression of your office. Healthcare providers and systems know Read More...

A new consumer survey from Weave found that people are accepting of artificial intelligence (AI) in healthcare settings, and they see it leading to enhanced care and patient experiences. The majority of consumers (65%) are open to providers using AI tools in their practices and two in three people (67%) believe it’s likely that it Read More...

Are you ready to upgrade the operational efficiency at your ambulatory surgical center (ASC) but don’t know which solution to choose? The ambulatory surgery center software you choose directly impacts customer satisfaction, scheduling rates, revenue flows, in-office wait times, patient engagement, payment fulfillment, and more. Figuring out which solution you should select for your outpatient Read More...

Are you struggling to reach new patients at your ambulatory surgery center (ASC) and stumped when it comes to marketing ideas? With the right ambulatory surgery center marketing strategy, you can acquire a steady flow of patients while providing high-quality care that keeps them coming back. When you wrote your business plan, you likely listed Read More...

Healthcare recruitment challenges are at an all-time high. A staggering  30% of healthcare workers are leaving their positions because they’re unsatisfied with compensation, and 51% of healthcare companies receive monthly complaints from their front office healthcare staffing teams. Amid these industry-wide issues, your healthcare organization still needs qualified candidates to fulfill permanent roles, so we’ve Read More...

As a healthcare organization, your primary goals involve providing each patient with value-based care, an individualized treatment plan, and better outcomes. Engaging patients in their care can be just as important as the actual care you provide. Effective patient engagement in healthcare should boost patient satisfaction, improving health outcomes and your organization as a whole.  Read More...

Does your dental practice struggle with patient engagement and missed appointments? It’s a common problem that can mean poorer outcomes for patients and lower profits for you. According to one study, scheduling appointments further than 90 days out increases the chance that patients will forget about them. But with a good patient recall strategy, you’re Read More...