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Answering and responding to phone calls is likely one of the most time-consuming tasks your front desk staff handles each day. While they spend time on calls, your in-person visitors and waiting-room clients feel neglected. Your staff’s attention is also taken away from higher-level tasks. Modern businesses have begun transitioning their call handling process to Read More...

A spa receptionist is one of the business’s most critical staff members. They serve as the first point of contact for clients and help ensure smooth operations. Major spa receptionist responsibilities include front desk management, scheduling appointments, handling payments, and coordinating client services to enhance each guest’s experience. By leveraging modern technology and automation, receptionists Read More...

In order to effectively scale, growing DSOs need to streamline operations and roll out best practices across multiple office locations. Not only do you need to ensure consistency, but you also have to accommodate the systems, rules and workflows that make each practice unique. Front office staff are swimming in enough complexity as it is, Read More...

Every business must be able to meet its customers’ needs. Straightforward phone communication is one of the best ways that customers can stay in the loop and get in touch with you. But what happens if you don’t have the time or resources to answer every call that you receive? A call handling service simplifies Read More...

Managing patient appointments takes up a large portion of your front desk staff’s day. What if you could automate much of this process while still maintaining the personalized touch your office staff is known for? An AI appointment setter lets you streamline every step of your appointment-setting process, saving time and enhancing customer satisfaction.  What Read More...

Don’t let fragmented tech and rising labor costs stall your DSO’s growth. Modernize your front office with a unified AI platform. Here, we’ve distilled the three critical insights from our new Buyers Guide to help you evaluate today’s marketplace, choose an extensible partner, and future-proof your practice with confidence.   Here’s your sneak preview of Read More...

Medical records management goes beyond storing paperwork or digital files; it’s about making sure patient information stays accurate, easy to access, and well-protected. From intake forms to treatment histories, every piece of data is included here. Below, our team from Weave walks you through the basics of modern medical records management, covering everything from best Read More...

Your dental office team consists of dentists, hygienists, assistants, laboratory technicians, and support staff who must work cohesively and collaboratively to run an efficient, patient-centered dental practice. But many dental offices neglect measures like team building, communication, and ongoing training in favor of more pressing tasks, leaving them with a disjointed team that fails to Read More...

If you run a spa or esthetics business, your front desk staff likely spend a significant portion of each day making and answering phone calls. Clients call your practice to inquire about your services and book appointments, and while these queries are valuable, they take your staff’s time and attention away from greeting visitors at Read More...

If you think the morning huddle or weekly meeting at your dental practice is just about going over scheduling for the day, you need to think again. These routine gatherings set the tone for your daily operations. When done well, they bring your team members together with clear objectives and open dialogue. The right dental Read More...

Planning for a new year in healthcare is a lot like tidying up a busy workspace. You look around, notice what’s working, find a few things that need attention, and start thinking about how you want everything to run moving forward. As you prepare for 2026, it helps to look at your team, your patient Read More...

Receptionists play a vital role in virtually every service-based business. If you are looking to fill a receptionist role in your business or healthcare practice, following a few essential steps can help you find the ideal candidate and gain the most benefits from this professional role. Discover how to hire a receptionist and the key Read More...