Free Resource Library

Creating Better Patient Relationships with Digital Tools No matter which industry your business serves, your customers and the staff you hire are the keys to your success. The healthcare industry is no exception to this standard, regardless of the size of the practice. Nowadays, patients can research providers beforehand and can be more choosy in Read More...

I was a 4th grader and thought that jumping off the edge of the bleachers behind the 8ft basketball goal at my school to try and dunk the basketball like superman was a great idea. At the time, I did not have the discipline to think through the potential consequences before jumping. When I jumped Read More...

Choosing Effective Client Communication Software to Bridge the Gap What is Veterinary Communication? Communication between health professionals and their clients is an essential part of running a healthcare practice. In the veterinary industry, pet owners are often not present for exams or in-depth appointments like surgery or spay/neuter procedures. This creates a unique challenge for Read More...

If you own a veterinary clinic, keeping it stocked with the best veterinary clinic resources is essential. Your office should include a range of informative, detailed resources for your staff and clients to reference. These resources can improve your clinic’s reputation, enable your staff to prepare for worst-case scenarios, and help pet owners stay on Read More...

As a dental practitioner, you know that patient health insurance eligibility verification is key to building a clean claim reputation. An insurance company is less likely to deny or underpay a claim if your practice follows the appropriate insurance verification process. It’s a win-win for everyone. The best way to verify patient insurance efficiently with Read More...

Before every appointment, whether for a cleaning or complex oral surgery, your dental practice needs to contact a patient’s insurance company for insurance eligibility verification. Using an integrated dental insurance verification service through your dental office management software can help you ensure your office revenue keeps the lights on. Patients may not know that they Read More...

Not all patients have insurance to manage payment for their dental care. Many patients skip or delay their comprehensive dental care visits because they believe they can’t afford it without insurance. Offering in-house financing can ease patient worries about payment, so they schedule regular dentist visits. As a dentist, you know that regular and emergency Read More...

No matter how carefully someone plans their spending, surprise medical bills can wreak havoc on a budget. According to Healthcare Drive, worry about an unexpected medical bill tops the list of what keeps Americans up at night. Unfortunately, the prospect of unexpected medical costs can cause patients to put off getting necessary emergency care or Read More...

Verifying a patient’s insurance benefits is a vital first step in providing quality care. For decades, it’s been a time-consuming and frustrating task and can result in a claim sent to the payer being denied. Today, however, there are convenient methods of conducting insurance eligibility verification, including online services. This article shares some helpful tips Read More...

How it Used to Happen For many years veterinarians offered in-house billing to clients.  When I started in practice, part of my job as a CSR was printing out the billed client accounts, sticking on stamps and stuffing envelopes.  We did this every 15 days and believe me it was a lot of work.  We Read More...

Caring for pets can get expensive, especially when an unexpected expense strikes. With only about 4% of pets in the United States having pet insurance, there’s a good chance that pet owners will have to pay out of pocket if their pets need emergency veterinary care.¹ Turning to a credit card might not be a Read More...

If you own a dental practice, working with a dental insurance verification service is essential. Insurance verification is an important step in medical billing, as it ensures that a patient is not caught off guard by an expensive dental bill and that your practice receives sufficient payment for services. Without this process, your dental office Read More...