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Retain Your Customers Articles (page 8)

Developing a strong relationship with patients is a sometimes overlooked aspect of maintaining a successful healthcare practice. The rapport doctors and their team of professionals have with clients is often the determining factor in whether or not patients stick with a practice year after year. Establishing effective and personable communication with patients from the get-go Read More...

Social distancing became a competitive advantage for businesses during pandemics. Proper social distancing protects both employees and patients from the transmission of viruses. Those businesses that know how to abide by public health regulations while maintaining their communication network are set up to succeed in a pandemic, and during other emergencies. To better understand how Read More...

While social distancing was a necessary measure for businesses responding to pandemic crises, it presented them with a number of difficulties. Among these difficulties is the task of maintaining a personal rapport with each client that visits your business. Even after social distancing requirements were lifted, your business likely has less time to spend with Read More...

Healthcare professionals are as busy as they’ve ever been despite the chaotic events of recent pandemics. Though offices have endured temporary closures, infected staff and other unforeseen obstacles due to viruses, providers continue to do their best to improve the care they offer their patients. Weave recently commissioned an independent survey of 750 healthcare practices Read More...

The social distancing, brought about by pandemics, has incentivized businesses to discover new ways to minimize the amount of human contact that goes on in their offices. These ways include having employees work from home, reducing the number of clients on site at a given time, and implementing curbside waiting rooms and wellness forms. As Read More...

Cancellations are inevitable whether you work in a doctor’s office, vet clinic or a med spa. People often double book themselves or completely forget that they booked an appointment that day. But a new survey commissioned by Weave highlights the main drivers across patient cancellation behaviors. The survey, which was fielded May 11, 2022 to Read More...

Does your veterinary hospital or practice provide clients with pet health awareness and training? Pet owners may not be knowledgeable of the latest news about animal health for cats or dogs. As a veterinary partner, you should include pet care information through your veterinary information network to dog and cat owners who are clients at Read More...

Scheduling patients strategically is an essential step in your healthcare practice’s success. Ideally, you want to fill every open slot in the day with paying patients. However, preventing no-shows and last-minute cancellations is challenging, and sometimes gaps in the appointment schedule are unavoidable. Thankfully, you can take a few steps to improve patient scheduling in Read More...

National Take Your Cat to the Vet Day raises awareness about cats’ health, emphasizing the importance of cat nutrition, updated vaccinations, and microchipping. For homes with multiple pets, both cats and dogs have holidays each year, including national pet month in May, National Mutt Day on December 2, and National Puppy Day on March 23. Read More...

As a dental office owner, you can capitalize on Facebook posts to attract new patients, retain existing patients, and improve your brand reputation. However, if you’re not a Facebook marketing expert, you may be unsure which dental social media posts to include on your page — and which to avoid. We’ve created this guide to Read More...

No matter what kind of doctor you are, having a steady stream of new patients in your healthcare practice is always desirable. The concept of how to get more patients might seem overly broad, but there are proven techniques to open the floodgates. This article will give you the scoop. 2 Most Popular Questions on Read More...

Did you know that the word “veterinarian” is Latin for “working animals”? Thomas Browne introduced it to the English language in 1646. Today, millions of Americans bring their furry friends to vet clinics to receive medicine, grooming, and treatments. Veterinarians are essential to supporting our animal friends and family members. Since so many people and Read More...