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Retain Your Customers Articles (page 3)

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Feb 2, 2024
Marketing for Gastroenterology Practices

Gastroenterology marketing has always been important for healthcare practices, but it’s especially critical now, given today’s crowded and competitive landscape. If your gastroenterology practice is in a big city, you could be competing with dozens of other practices to get prospective patients to walk through your doors. Time-tested advertising tactics such as TV commercials and Read More...

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Feb 1, 2024
The Art of Texting within the HIPAA and Healthcare Landscapes

In the ever-evolving landscape of healthcare, effective communication with patients is paramount. As technology continues to become the dominant medium of communication, Healthcare offices have to find a way to implement this valuable tool. But how are technologies like texting governed by HIPAA? In this article, we’ll explore the insights shared by Tija Hunter, a Read More...

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Jan 30, 2024
How to Reduce Patient Wait Times in Your Practice

In managing a healthcare practice, one of the most critical challenges is minimizing patient wait times. Extended wait periods not only impact patient satisfaction but can also affect the overall efficiency of your clinic or hospital.  Recent studies reveal that as many as 30% of patients have abandoned appointments due to prolonged waits, with the Read More...

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Jan 29, 2024
Patient Churn: How to Reduce Churn in Your Healthcare Practice

As a healthcare facility, you want to provide the best care possible to all your patients, but doing so requires financial stability. Your patients are your customers. To have the best chances of maintaining a healthy financial position, you need a steady flow of patients nourishing your business’s revenue. Patient churn refers to the phenomenon Read More...

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Nov 27, 2023
How Automated Appointment Reminders Improve Patient Attendance

Does your healthcare practice struggle with no-shows, cancellations, and empty calendar slots? If so, you’re not alone. Attempting to bring new clients in while sending appointment reminders to existing customers is often a recipe for overworking your front desk staff. Automated appointment reminders give you full control of your practice’s scheduling to avoid double bookings, Read More...

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Nov 13, 2023
Patient Satisfaction: Understanding the Basics For Above & Beyond Care

When a patient walks into your medical practice, they first interact with staff at the front desk, then a nurse or two, and finally, the doctor themselves. At every step, it’s critical to keep patient satisfaction top-of-mind so every person you serve leaves with a good impression of your office. Healthcare providers and systems know Read More...

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Nov 9, 2023
Why Your Plastic Surgery Practice Needs In-House Financing and How To Offer It

Plastic surgery can help your customers look and feel like a million bucks. Unfortunately, most insurance companies don’t cover cosmetic surgery, such as a nose job (rhinoplasty) or breast augmentation. A plastic surgery procedure can cost more than the average used car, and many customers can’t afford to cover the entire cost upfront. Offering financing Read More...

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Sep 15, 2023
How to Promote Your Small Business on X (formerly Twitter)

X (formerly Twitter) has over 300 million users, and it’s still growing.¹ Most major brands take advantage of X to get exposure through viral tweets, hashtags, and influencers. Even small businesses can benefit from spreading the word about their brand on Twitter because it requires little to no social media marketing budget to increase brand Read More...

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Aug 6, 2023
Want to Quickly Increase Dental Treatment Acceptance? Use Analytics

In today’s business world, the collection and analysis of data is becoming more prevalent with each passing year. Data analysis isn’t just for large corporations; it can also help optimize small businesses and local healthcare practices. Dental practices that are trying to increase their treatments should consider using Weave Practice Analytics. Analytics provides dentists with Read More...

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Aug 5, 2023
Dental Practice Analytics: Getting Actionable Insights

Dental offices often face challenges in benchmarking their performance against industry standards and competitors. Without access to comparative data, it becomes difficult for them to identify areas of improvement and measure their success relative to their peers. But this can be solved by utilizing Practice Analytics. Practice Analytics enables dental offices to benchmark their performance Read More...

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Aug 2, 2023
9 Common Ways to Effectively Manage High Call Volume

Is your business overwhelmed with incoming phone calls? Congratulations—high call volume often indicates that a business is booming. However, managing an influx of calls while dedicating an appropriate amount of time to each caller can be challenging. If you’re struggling with high call volume, there are solutions you can adopt to redirect callers to other Read More...

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Jul 25, 2023
Dental Practice Management vs. Patient Communication Software

Utilizing the right dental practice software can streamline your practice’s daily tasks and make staying in touch with patients a lot easier. Most dentists use dental office practice management software to keep track of patient records and inventory. But has your practice ever considered adding patient communication software to the mix?  Practice management software can Read More...