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No matter how carefully someone plans their spending, surprise medical bills can wreak havoc on a budget. According to Healthcare Drive, worry about an unexpected medical bill tops the list of what keeps Americans up at night. Unfortunately, the prospect of unexpected medical costs can cause patients to put off getting necessary emergency care or Read More...

For many years veterinarians offered in-house billing to clients.  When I started in practice, part of my job as a CSR was printing out the billed client accounts, sticking on stamps and stuffing envelopes.  We did this every 15 days and believe me it was a lot of work.  We then had to manually post Read More...

Caring for pets can get expensive, especially when an unexpected expense strikes. With only about 4% of pets in the United States having pet insurance, there’s a good chance that pet owners will have to pay out of pocket if their pets need emergency veterinary care.¹ Turning to a credit card might not be a Read More...

Are you looking for ways to grow your patient base at your dental office? You may want to consider adding a few contests to your list of social media ideas. Contests can increase engagement with existing dental patients, improve retention, and bring new patients to your office. Even better, they don’t need to be too Read More...

Last week, I had to find a chiropractor for my husband, Ross.  I went online to our neighborhood posts and asked for recommendations. My husband (a dentist) asked one of his patients. His patient highly recommended her doctor, stated that she and her husband see him, and he is “wonderful”.  In the meantime, I received Read More...

As a kid, I was taught to respect others’ privacy by not listening in on personal calls.  My grandmother’s home had what was called a “party line,” and several neighbors shared the same phone number. This was a common occurrence many years ago when you lived in rural areas with limited service. If you ever Read More...

Developing a strong relationship with patients is a sometimes overlooked aspect of maintaining a successful healthcare practice. The rapport doctors and their team of professionals have with clients is often the determining factor in whether or not patients stick with a practice year after year. Establishing effective and personable communication with patients from the get-go Read More...

Social distancing became a competitive advantage for businesses during emergencies. Proper social distancing protects both employees and patients from the transmission of viruses. Those businesses that know how to abide by public health regulations while maintaining their communication network are set up to succeed in emergencies. To better understand how healthcare practices are dealing with Read More...

While social distancing was a necessary measure for businesses responding to pandemic crises, it presented them with a number of difficulties. Among these difficulties is the task of maintaining a personal rapport with each client who visits your business. Even after social distancing requirements were lifted, your business likely has less time to spend with Read More...

Does your veterinary hospital or practice provide clients with pet health awareness and training? Pet owners may not be knowledgeable about the latest news about animal health for cats or dogs. As a veterinary partner, you should include pet care information through your veterinary information network to dog and cat owners who are clients at Read More...

As a dental office owner, you can capitalize on Facebook posts to attract new patients, retain existing patients, and improve your brand reputation. However, if you’re not a Facebook marketing expert, you may be unsure which dental social media posts to include on your page — and which to avoid. We’ve created this guide to Read More...

No matter what kind of doctor you are, having a steady stream of new patients in your healthcare practice is always desirable. The concept of how to get more patients might seem overly broad, but there are proven techniques to open the floodgates. This article will give you the scoop. 2 Most Popular Questions on Read More...