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Health professionals sometimes forget that most people don’t understand the various medical terms they use every day, making it harder for patients to understand when they’re explaining a diagnosis. Patients need to be able to comprehend your explanations and advice to carry out their treatment program properly. This issue is where optometry patient education can...

Telephones, emails and text messaging are just some of the ways that we communicate today, to name a few. Communication technology has evolved by leaps and bounds ever since the invention of the first telephone in 1876. In fact, I can remember calling my elementary school friends on our corded landline telephone, or being told...

People with hearing impairment often struggle to receive the medical care they need because of difficulties communicating with health care providers. Since they cannot book appointments or receive medical information over the phone, deaf patients require alternative modes of communication. These methods might include texting, email, or online systems. In this article, we offer tips...

According to the American Veterinary Medical Association and the CDC, the majority of the 4.5 million dog bite victims per year in the United States are children. Therefore, parents and caregivers must be aware of the steps to take to prevent dog bites from happening in the first place. Understanding what leads to dogs biting...

Feline dental charting is a critical skill for your veterinary dentistry practice. A dental chart can describe a cat’s dentistry issues, including plaque buildup, tooth loss, and overcrowding by retained deciduous teeth. Pet owners can then work with their veterinary dentistry professionals to develop a treatment to prevent further tooth loss and decay. As veterinarians,...

Creating Better Patient Relationships with Digital Tools No matter which industry your business serves, your customers and the staff you hire are the keys to your success. The healthcare industry is no exception to this standard, regardless of the size of the practice. Nowadays, patients can research providers beforehand and can be more choosy in...

Key Takeaways There is often a communication gap between veterinary professionals and pet owners, especially because owners are not always present for exams or procedures, which leads to misunderstandings about what services will be performed. Veterinarians need strong communication skills, including empathy, clear explanations, active listening, and awareness of nonverbal cues. Using digital tools (scheduling...

If you own a veterinary clinic, keeping it stocked with the best veterinary clinic resources is essential. Your office should include a range of informative, detailed resources for your staff and clients to reference. These resources can improve your clinic’s reputation, enable your staff to prepare for worst-case scenarios, and help pet owners stay on...

As a dental practitioner, you know that dental insurance eligibility verification is key to reducing claim denials and ensuring accurate reimbursement. Understanding how to verify dental insurance benefits helps confirm patient coverage and payer requirements. The best way to verify patient insurance efficiently with a provider is by incorporating dental insurance eligibility verification software into...

Before every appointment, whether for a cleaning or complex oral surgery, your dental practice needs to contact a patient’s insurance company for insurance eligibility verification. Using an integrated dental insurance verification service through your dental office management software can help you ensure your office revenue keeps the lights on. Patients may not know that they...

Not all patients have insurance to manage payment for their dental care. Many patients skip or delay their comprehensive dental care visits because they believe they can’t afford it without insurance. Offering in-house financing can ease patient worries about payment, so they schedule regular dentist visits. As a dentist, you know that regular and emergency...

No matter how carefully someone plans their spending, surprise medical bills can disrupt a budget. Unfortunately, the prospect of high costs can lead patients to delay necessary emergency care or avoid seeking care altogether. As a practitioner, this can be discouraging; you want to provide high-quality care while simultaneously growing your clinic’s revenue. Implementing patient...