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Dental offices are busy, sometimes hectic buildings. Every staff member in the office has a different daily schedule and different tasks to check off their dental office daily task sheet. Additionally, this schedule can look different from day to day as various types of patients come in for appointments. Staying organized within your dental practice Read More...

Every business wants to stay afloat during an uncertain and unfavorable time in the economic market. While no business is recession-proof, some are more downturn-tolerant than others. Inelastic industries such as healthcare tend to outperform others when faced with an economic decline. However, healthcare practices are not immune to the effects of a recession, and Read More...

Digital Transformation for Small Business Every entrepreneur wants to grow their business and attract more customers. Your business needs to digitally evolve just as quickly as technology is evolving. This process of transforming operations within your business is called digital transformation. According to MIT Sloan and Capgemini, “90% of CEOs believe the digital economy will Read More...

I was a 4th grader and thought that jumping off the edge of the bleachers behind the 8-foot basketball goal at my school to try and dunk the basketball like Superman was a great idea. At the time, I did not have the discipline to think through the potential consequences before jumping. When I jumped Read More...

Before every appointment, whether for a cleaning or complex oral surgery, your dental practice needs to contact a patient’s insurance company for insurance eligibility verification. Using an integrated dental insurance verification service through your dental office management software can help you ensure your office revenue keeps the lights on. Patients may not know that they Read More...

Not all patients have insurance to manage payment for their dental care. Many patients skip or delay their comprehensive dental care visits because they believe they can’t afford it without insurance. Offering in-house financing can ease patient worries about payment, so they schedule regular dentist visits. As a dentist, you know that regular and emergency Read More...

No matter how carefully someone plans their spending, surprise medical bills can wreak havoc on a budget. According to Healthcare Drive, worry about an unexpected medical bill tops the list of what keeps Americans up at night. Unfortunately, the prospect of unexpected medical costs can cause patients to put off getting necessary emergency care or Read More...

For many years veterinarians offered in-house billing to clients.  When I started in practice, part of my job as a CSR was printing out the billed client accounts, sticking on stamps and stuffing envelopes.  We did this every 15 days and believe me it was a lot of work.  We then had to manually post Read More...

Are you looking for ways to grow your patient base at your dental office? You may want to consider adding a few contests to your list of social media ideas. Contests can increase engagement with existing dental patients, improve retention, and bring new patients to your office. Even better, they don’t need to be too Read More...

As a kid, I was taught to respect others’ privacy by not listening in on personal calls.  My grandmother’s home had what was called a “party line,” and several neighbors shared the same phone number. This was a common occurrence many years ago when you lived in rural areas with limited service. If you ever Read More...

Developing a strong relationship with patients is a sometimes overlooked aspect of maintaining a successful healthcare practice. The rapport doctors and their team of professionals have with clients is often the determining factor in whether or not patients stick with a practice year after year. Establishing effective and personable communication with patients from the get-go Read More...

While social distancing was a necessary measure for businesses responding to pandemic crises, it presented them with a number of difficulties. Among these difficulties is the task of maintaining a personal rapport with each client who visits your business. Even after social distancing requirements were lifted, your business likely has less time to spend with Read More...