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Retain Your Customers Articles (page 3)

As a healthcare facility, you want to provide the best care possible to all your patients, but doing so requires financial stability. Your patients are your customers. To have the best chances of maintaining a healthy financial position, you need a steady flow of patients nourishing your business’s revenue. Patient churn refers to the phenomenon Read More...

Does your healthcare practice struggle with no-shows, cancellations, and empty calendar slots? If so, you’re not alone. Attempting to bring new clients in while sending appointment reminders to existing customers is often a recipe for overworking your front desk staff. Automated appointment reminders give you full control of your practice’s scheduling to avoid double bookings, Read More...

When a patient walks into your medical practice, they first interact with staff at the front desk, then a nurse or two, and finally, the doctor themselves. At every step, it’s critical to keep patient satisfaction top-of-mind so every person you serve leaves with a good impression of your office. Healthcare providers and systems know Read More...

Plastic surgery can help your customers look and feel like a million bucks. Unfortunately, most insurance companies don’t cover cosmetic surgery, such as a nose job (rhinoplasty) or breast augmentation. A plastic surgery procedure can cost more than the average used car, and many customers can’t afford to cover the entire cost upfront. Offering financing Read More...

X (formerly Twitter) has over 300 million users, and it’s still growing.¹ Most major brands take advantage of X to get exposure through viral tweets, hashtags, and influencers. Even small businesses can benefit from spreading the word about their brand on Twitter because it requires little to no social media marketing budget to increase brand Read More...

In today’s business world, the collection and analysis of data is becoming more prevalent with each passing year. Data analysis isn’t just for large corporations; it can also help optimize small businesses and local healthcare practices. Dental practices that are trying to increase their treatments should consider using Weave Practice Analytics. Analytics provides dentists with Read More...

Dental offices often face challenges in benchmarking their performance against industry standards and competitors. Without access to comparative data, it becomes difficult for them to identify areas of improvement and measure their success relative to their peers. But this can be solved by utilizing Practice Analytics. Practice Analytics enables dental offices to benchmark their performance Read More...

Is your business overwhelmed with incoming phone calls? Congratulations—high call volume often indicates that a business is booming. However, managing an influx of calls while dedicating an appropriate amount of time to each caller can be challenging. If you’re struggling with high call volume, there are solutions you can adopt to redirect callers to other Read More...

Utilizing the right dental practice software can streamline your practice’s daily tasks and make staying in touch with patients a lot easier. Most dentists use dental office practice management software to keep track of patient records and inventory. But has your practice ever considered adding patient communication software to the mix? Practice management software can Read More...

As a healthcare professional, you probably deal with difficult patients on a daily basis. Patients can be difficult for a number of reasons. Maybe they’re dissatisfied with a diagnosis you’ve given them, anxious about their appointment, frustrated about having to wait to see you, or simply an angry person overall. When dealing with difficult patients, Read More...

As a healthcare organization, your primary goals involve providing each patient with value-based care, an individualized treatment plan, and better outcomes. Engaging patients in their care can be just as important as the actual care you provide. Effective patient engagement in healthcare should boost patient satisfaction, improving health outcomes and your organization as a whole. Read More...

Does your dental practice struggle with patient engagement and missed appointments? It’s a common problem that can mean poorer outcomes for patients and lower profits for you. According to one study, scheduling appointments further than 90 days out increases the chance that patients will forget about them. But with a good patient recall strategy, you’re Read More...