Free Resource Library
Free resources to help you run, grow, and optimize your business.
Retain Your Customers Articles (page 15)

Accidents and emergencies are an unfortunate possibility for every small business. The effects of human and environmental catastrophes can devastate businesses just as they’re getting off the ground. Luckily, there are ways to prepare your business for the unthinkable. Adopting the right communication platform is one such way. A Weave user, Angel Mejia, recently wrote Read More...

Weave interviewed performer Lindsey Stirling¹ about how she’s cultivated authenticity and connected with her audience over the course of her career. Lindsey is a violinist, dancer, and artist with 13 million YouTube followers, 4 million Facebook followers, and 1.5 million Instagram followers. Her other accolades include being a New York Times bestseller² and runner up Read More...

Rachel Nilsson is the founder and CEO of Rags,¹ a clothing company that combines function, fashion, and fitness to make rompers and other outfits for children. Rachel’s presentation at the 2020 Business Growth Summit explains how to grow your customer base and retain the majority of your customers. Rachel’s business started as a handmade hobby Read More...

Last year’s Business Growth Summit featured a panel of marketing experts interviewed by marketing leader Jen Gray. The conversation covers all things marketing, including vital channels, scalability, customer engagement, content ideas, and campaign testing. At the time, PJ Howland was the VP of Industry Insights at 97th Floor, where he specialized in content marketing and Read More...

Weave’s 2021 BGS Webinar Series About the speaker Roy Banks¹, Weave’s CEO, spoke to an online audience during the Spring 2021 Business Growth Summit about his passion and love for small businesses. Roughly six months ago, Roy came out of retirement to lead Weave because he feels so passionately about what small business does for Read More...

After starting his career as a licensed physician, Dr. Jeong made his way into the entertainment industry, appearing in films like The Hangover and Knocked Up, as well as TV shows like NBC’s Community. More recently, he’s been a judge on the hit show Masked Singer, played a supporting role in Crazy Rich Asians, and Read More...

We live in an age of constant connection. Because of the prevalence of technology like smartphones and Wi-Fi, people expect their text messages to be answered promptly, their Uber or Lyft ride to show up on-time, and their meal to arrive at their front door within a projected window. In other words, consumers expect quicker Read More...

Johny Wudel¹ was one of the featured speakers at our 2020 Business Growth Summit. He earned an MBA from Harvard Business School,² ran his own small business, and worked with Fortune 500 companies³ like Google, Burger King, T-Mobile, and Under Armour. This range of experiences has taught Johny that the formula for success is the Read More...

In our interview with marketing expert Dave Taylor, he shares how business owners can push past the obstacles that keep them stuck. “You can do it,” Dave insists. “Regardless of how large and daunting a task may be, you can always execute your way through it.” But how? 1. Take the first blind step Dave Read More...

Customers are the lifeblood of any business—no customers, no business. Yet, many businesses could significantly improve their bottom line by becoming more customer-centric. Understanding your customers and gaining insights into their needs is key to retaining existing clients and attracting new ones. In today’s fast-paced and competitive digital landscape, even a single bad experience can Read More...

Customer engagement is how your existing customers (or prospective customers) can interact with you and your brand. It is an essential component of any good business model as it stimulates customer loyalty. Also, it serves to evangelize your customers – meaning your customers take on a bit of the marketing and advertising load for your Read More...

In many cases, making an appointment is the first contact your customers or patients have with you and your company. It is an opportunity for you to show them that you are organized and professional, that you value their time, and that your time is important, and that the appointment should be taken seriously. Moreover, Read More...