Free Resource Library

As a dental practitioner, you know that patient health insurance eligibility verification is key to building a clean claim reputation. An insurance company is less likely to deny or underpay a claim if your practice follows the appropriate insurance verification process. It’s a win-win for everyone. The best way to verify patient insurance efficiently with Read More...

Before every appointment, whether for a cleaning or complex oral surgery, your dental practice needs to contact a patient’s insurance company for insurance eligibility verification. Using an integrated dental insurance verification service through your dental office management software can help you ensure your office revenue keeps the lights on. Patients may not know that they Read More...

Not all patients have insurance to manage payment for their dental care. Many patients skip or delay their comprehensive dental care visits because they believe they can’t afford it without insurance. Offering in-house financing can ease patient worries about payment, so they schedule regular dentist visits. As a dentist, you know that regular and emergency Read More...

No matter how carefully someone plans their spending, surprise medical bills can wreak havoc on a budget. According to Healthcare Drive, worry about an unexpected medical bill tops the list of what keeps Americans up at night. Unfortunately, the prospect of unexpected medical costs can cause patients to put off getting necessary emergency care or Read More...

How it Used to Happen For many years veterinarians offered in-house billing to clients.  When I started in practice, part of my job as a CSR was printing out the billed client accounts, sticking on stamps and stuffing envelopes.  We did this every 15 days and believe me it was a lot of work.  We Read More...

Caring for pets can get expensive, especially when an unexpected expense strikes. With only about 4% of pets in the United States having pet insurance, there’s a good chance that pet owners will have to pay out of pocket if their pets need emergency veterinary care.¹ Turning to a credit card might not be a Read More...

Are you looking for ways to grow your patient base at your dental office? You may want to consider adding a few contests to your list of social media ideas. Contests can increase engagement with existing dental patients, improve retention, and bring new patients to your office. Even better, they don’t need to be too Read More...

Last week, I had to find a chiropractor for my husband, Ross.  I went online to our neighborhood posts and asked for recommendations. My husband (a dentist) asked one of his patients. His patient highly recommended her doctor – stated that she and her husband see him, and he is “wonderful”.  In the meantime, I Read More...

As a kid, I was taught to respect others’ privacy by not listening in on personal calls.  My grandmother’s home had what was called a “party line” and several neighbors shared the same phone number. This was a common occurrence many years ago when you lived in rural areas with limited service. If you ever Read More...

Developing a strong relationship with patients is a sometimes overlooked aspect of maintaining a successful healthcare practice. The rapport doctors and their team of professionals have with clients is often the determining factor in whether or not patients stick with a practice year after year. Establishing effective and personable communication with patients from the get-go Read More...

Social distancing became a competitive advantage for businesses during pandemics. Proper social distancing protects both employees and patients from the transmission of viruses. Those businesses that know how to abide by public health regulations while maintaining their communication network are set up to succeed in a pandemic, and during other emergencies. To better understand how Read More...

While social distancing was a necessary measure for businesses responding to pandemic crises, it presented them with a number of difficulties. Among these difficulties is the task of maintaining a personal rapport with each client that visits your business. Even after social distancing requirements were lifted, your business likely has less time to spend with Read More...