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Relationship Building Articles (page 7)

Is your dental office staff having trouble staying motivated? Have you seen performance decline across your team due to burnout or stress? One way to energize your dental team is through a bonus program. Dental office bonus systems give your staff members a common goal to work toward and motivate them to work more productively. Read More...

Whether you are the patient or the care provider, the process of billing glasses after cataract surgery might be a puzzle. Medicare coverage can change over time, and costs vary depending on the health insurance company, the supplier, and the type of glasses the patient requires. In this article, we aim to shed some light Read More...

Health professionals sometimes forget that most people don’t understand the various medical terms they use every day, making it harder for patients to understand when they’re explaining a diagnosis. Patients need to be able to comprehend your explanations and advice to carry out their treatment program properly. This issue is where optometry patient education can Read More...

Telephones, emails and text messaging are just some of the ways that we communicate today, to name a few. Communication technology has evolved by leaps and bounds ever since the invention of the first telephone in 1876. In fact, I can remember calling my elementary school friends on our corded landline telephone, or being told Read More...

People with hearing impairment often struggle to receive the medical care they need because of difficulties communicating with health care providers. Since they cannot book appointments or receive medical information over the phone, deaf patients require alternative modes of communication. These methods might include texting, email, or online systems. In this article, we offer tips Read More...

According to the American Veterinary Medical Association and the CDC, the majority of the 4.5 million dog bite victims per year in the United States are children. Therefore, parents and caregivers must be aware of the steps to take to prevent dog bites from happening in the first place. Understanding what leads to dogs biting Read More...

Feline dental charting is a critical skill for your veterinary dentistry practice. A dental chart can describe a cat’s dentistry issues, including plaque buildup, tooth loss, and overcrowding by retained deciduous teeth. Pet owners can then work with their veterinary dentistry professionals to develop a treatment to prevent further tooth loss and decay. As veterinarians, Read More...

Creating Better Patient Relationships with Digital Tools No matter which industry your business serves, your customers and the staff you hire are the keys to your success. The healthcare industry is no exception to this standard, regardless of the size of the practice. Nowadays, patients can research providers beforehand and can be more choosy in Read More...

Key Takeaways There is often a communication gap between veterinary professionals and pet owners, especially because owners are not always present for exams or procedures, which leads to misunderstandings about what services will be performed. Veterinarians need strong communication skills, including empathy, clear explanations, active listening, and awareness of nonverbal cues. Using digital tools (scheduling Read More...

If you own a veterinary clinic, keeping it stocked with the best veterinary clinic resources is essential. Your office should include a range of informative, detailed resources for your staff and clients to reference. These resources can improve your clinic’s reputation, enable your staff to prepare for worst-case scenarios, and help pet owners stay on Read More...

As a dental practitioner, you know that dental insurance eligibility verification is key to reducing claim denials and ensuring accurate reimbursement. Understanding how to verify dental insurance benefits helps confirm patient coverage and payer requirements. The best way to verify patient insurance efficiently with a provider is by incorporating dental insurance eligibility verification software into Read More...

Before every appointment, whether for a cleaning or complex oral surgery, your dental practice needs to contact a patient’s insurance company for insurance eligibility verification. Using an integrated dental insurance verification service through your dental office management software can help you ensure your office revenue keeps the lights on. Patients may not know that they Read More...