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A dental receptionist should help patients feel valued and supported by handling basic communication. When a receptionist contributes to increased patient satisfaction, they ultimately drive revenue for the practice. Don’t let your front desk operations raise overhead costs. With a virtual receptionist, dental offices like yours can streamline patient communication and ensure that no call Read More...

Q: If you could go back to when you were first starting your practice and tell yourself one thing, what would it be? A: Slow down, don’t be so ambitious. Early on I was teaching myself business from VHS tapes and heard, “If you want to grow fast, buy another practice,” so I did, twice Read More...

The conversation around AI in the dental front office has moved into the realm of strategic necessity. But for many DSO executives, a cloud of “AI Hype” makes it difficult to distinguish between tools that simply send more notifications and platforms that actually complete work. To find the path to true operational excellence, we must Read More...

Effectively marketing your dental practice may feel like a full-time job in itself. You need to send marketing emails and texts, update your website, engage with clients, build and refine your brand image, and complete a wide range of other tasks. How do modern dental practices keep up with such a steep demand? Many dental Read More...

In the veterinary world, time is money. It’s also the difference between saving a patient’s life and being even a few seconds too late. Operating with high efficiency is valuable for a range of reasons, and your practice should always be looking for ways to streamline processes and workflows. The following four strategies for improving Read More...

If your massage practice is like many, you spend a significant amount of time each week helping clients schedule appointments. This rote task takes your attention away from in-person clients and higher-level items. What if you could streamline the entire scheduling process? The right scheduling software for massage therapists automates much of this process. Why Read More...

In order to effectively scale, growing DSOs need to streamline operations and roll out best practices across multiple office locations. Not only do you need to ensure consistency, but you also have to accommodate the systems, rules and workflows that make each practice unique. Front office staff are swimming in enough complexity as it is, Read More...

Within the healthcare industry, prompt patient follow-up is vital. Primary care providers, specialists, and other practitioners can improve patient outcomes when they schedule planned check-ins at certain points in a patient’s care journey. While providers throughout the industry should utilize follow-up appointments, small and medium-sized practices in particular have the most benefits to gain. Strategically Read More...

Don’t let fragmented tech and rising labor costs stall your DSO’s growth. Modernize your front office with a unified AI platform. Here, we’ve distilled the three critical insights from our new Buyers Guide to help you evaluate today’s marketplace, choose an extensible partner, and future-proof your practice with confidence.   Here’s your sneak preview of Read More...

When Dr. Cerisa Clouse looks at the site where her dental practice once stood, the devastation still feels unreal. The building that housed The Palisades Dentists is gone. The neighboring buildings are gone. Even the nearby school was flattened. What remains is an empty space where a thriving practice and a tight-knit community once gathered Read More...

Owning or managing a dental practice requires much more than simply providing good patient care. You also need to be a good leader and effectively oversee a team of dental professionals working toward a common goal. Dental leadership is the ability to inspire and manage a team to deliver excellent patient care, maintain a positive Read More...

Millennials, or those born between 1981 and 1996, make up approximately 21.8% of the U.S. population. In 2024, millennials were the largest generation group in the U.S. This means that if your healthcare practice serves adult patients, you likely see quite a few millennial patients each day. Millennials as patients have distinct needs, goals, and Read More...