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Is HIPAA compliance necessary within a dental office? Do patient privacy laws restrict certain communication methods? What kind of patient data is considered protected health information? If any of these questions are on your mind, you’ve come to the right place. This guide explores the unique HIPAA requirements, training, and laws that apply to dental Read More...

Your healthcare practice’s front desk staff have a lot on their plate. What if you could lighten the load with a modern virtual receptionist tool? Virtual front desks for healthcare practices act as an extension of your front office, aiding patient access, responsiveness, and continuity of care. Weave is a virtual front desk solution built Read More...

Your healthcare receptionists answer and respond to dozens of patient calls a day, but inevitably, they still miss calls, which means that some are sent to voicemail. When this happens, patients become frustrated, and your practice loses opportunities to connect with them. Many healthcare practices have turned to virtual receptionists to prevent missed calls. There Read More...

Answering dental phone calls is an important aspect of engaging with patients, ensuring accurate scheduling information, and promoting your practice’s reputation. But high call volumes can take your staff’s attention away from other essential items on their task lists. Many dental offices turn to dental phone answering services to take over a large percentage of Read More...

A dental receptionist should help patients feel valued and supported by handling basic communication. When a receptionist contributes to increased patient satisfaction, they ultimately drive revenue for the practice. Don’t let your front desk operations raise overhead costs. With a virtual receptionist, dental offices like yours can streamline patient communication and ensure that no call Read More...

Q: If you could go back to when you were first starting your practice and tell yourself one thing, what would it be? A: Slow down, don’t be so ambitious. Early on I was teaching myself business from VHS tapes and heard, “If you want to grow fast, buy another practice,” so I did, twice Read More...

The conversation around AI in the dental front office has moved into the realm of strategic necessity. But for many DSO executives, a cloud of “AI Hype” makes it difficult to distinguish between tools that simply send more notifications and platforms that actually complete work. To find the path to true operational excellence, we must Read More...

Effectively marketing your dental practice may feel like a full-time job in itself. You need to send marketing emails and texts, update your website, engage with clients, build and refine your brand image, and complete a wide range of other tasks. How do modern dental practices keep up with such a steep demand? Many dental Read More...

In the veterinary world, time is money. It’s also the difference between saving a patient’s life and being even a few seconds too late. Operating with high efficiency is valuable for a range of reasons, and your practice should always be looking for ways to streamline processes and workflows. The following four strategies for improving Read More...

If your massage practice is like many, you spend a significant amount of time each week helping clients schedule appointments. This rote task takes your attention away from in-person clients and higher-level items. What if you could streamline the entire scheduling process? The right scheduling software for massage therapists automates much of this process. Why Read More...

In order to effectively scale, growing DSOs need to streamline operations and roll out best practices across multiple office locations. Not only do you need to ensure consistency, but you also have to accommodate the systems, rules and workflows that make each practice unique. Front office staff are swimming in enough complexity as it is, Read More...

Within the healthcare industry, prompt patient follow-up is vital. Primary care providers, specialists, and other practitioners can improve patient outcomes when they schedule planned check-ins at certain points in a patient’s care journey. While providers throughout the industry should utilize follow-up appointments, small and medium-sized practices in particular have the most benefits to gain. Strategically Read More...