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Congratulations! You’ve decided to implement a system that uses text messages to remind your customers about their appointments! As you’ll see, this is a huge step toward reducing missed appointments, last-minute cancellations, and no-shows, and it’ll take a lot of mundane busywork off the workload of your team. To get the most out of a Read More...

Getting customers to make and keep appointments is vital to any business that operates on an appointment basis. Broken appointments lead to downtime and decreased productivity. So what do you do to help your customers keep their appointments? You send them reminders. You remind them several times, and often through several different methods (email, text Read More...

Google reviews can be one of your business’s most valuable assets. According to a survey by Yeah Local, 91% of people read online reviews before deciding to contact a company. Because Google reviews are so prominently displayed, many potential customers are turning here first. However, if you only have a handful of reviews, you’re going Read More...

Have you heard the saying, “What happens on the Internet, stays on the Internet”? It sounds scary, and it’s enough to make most reasonable people think twice about what to post and what to share online. As a business owner, you already know not to get caught on camera yelling at the referee at your Read More...

As a dentist or medical practitioner, schedule management is imperative. If you had the power to see which of your patients were going to make it to their appointment, and which ones weren’t, your production and profitability would skyrocket. You could fill every appointment, every day, and drastically boost profitability. This is the reason that Read More...

If you are a small business owner, there is a very high likelihood that someone has told you about the value of getting Google Reviews from customers. The person who told you this is right. There is significant value in getting Google Reviews. What they most likely didn’t tell you (probably because they didn’t know) Read More...

Running a veterinary clinic means you are constantly on the lookout for solutions that will simplify processes and make your hospital succeed. Utilizing appointment reminders is an approach that serves multiple purposes including boosting your clinic’s revenue, saving time, improving engagement with your customers and building your brand. Let’s take a detailed look at why Read More...

Believe it or not, even in this digital age, some people still want a personal phone call rather than a text message to remind them of an appointment. While the majority of people love the convenience of getting a text message or two confirming appointments, nothing beats a chat with a live human. Though automation Read More...

Many businesses rely on the customer’s prompt confirmation of appointments to ensure a smooth workday. This is especially true in the healthcare industry; medical practitioners and other small business owners usually see dozens of clients go in and out of their offices every day. Staying on top of those appointments can be a difficult task, Read More...

According to a Weave study, 64% of consumers look to Google for reviews before visiting a business, (read more about this study in our ebook here). Additionally, Google, today’s most powerful search engine gives higher SEO rankings to businesses with multiple positive Google reviews. If you are a small business owner with room to grow Read More...

As a Weave user, you’re connected to thousands of other offices that, just like you, know the detailed excitements and celebrations specific to the job. These offices are also privy to similar pain points and frustrations. At the same time, our developers are working to continue to innovate and perfect the features we’re proud to Read More...

The average dental office fields about 75 calls a day, half of which are incoming. Of those incoming calls, about 10 go to voicemail, and only 7 actually leave a message. This means that unless those other callers decide to call back another time, your practice likely lost a would-be patient to the next dentist Read More...