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Verifying a patient’s insurance benefits is a vital first step in providing quality care. For decades, it’s been a time-consuming and frustrating task and can result in a claim sent to the payer being denied. Today, however, there are convenient methods of conducting insurance eligibility verification, including online services. This article shares some helpful tips Read More...

How it Used to Happen For many years veterinarians offered in-house billing to clients.  When I started in practice, part of my job as a CSR was printing out the billed client accounts, sticking on stamps and stuffing envelopes.  We did this every 15 days and believe me it was a lot of work.  We Read More...

Caring for pets can get expensive, especially when an unexpected expense strikes. With only about 4% of pets in the United States having pet insurance, there’s a good chance that pet owners will have to pay out of pocket if their pets need emergency veterinary care.¹ Turning to a credit card might not be a Read More...

If you own a dental practice, working with a dental insurance verification service is essential. Insurance verification is an important step in medical billing, as it ensures that a patient is not caught off guard by an expensive dental bill and that your practice receives sufficient payment for services. Without this process, your dental office Read More...

Are you in the process of launching a new dental clinic? Great! You have the potential to run a highly profitable business and put your skills as a dental professional to good use. However, setting up your dental office properly is essential to running a successful dental practice. Dental offices need unique setups compared to Read More...

Last week, I had to find a chiropractor for my husband, Ross.  I went online to our neighborhood posts and asked for recommendations. My husband (a dentist) asked one of his patients. His patient highly recommended her doctor – stated that she and her husband see him, and he is “wonderful”.  In the meantime, I Read More...

Running an office requires wearing several hats. Although we’re constantly involved in clinically managing patients and optimizing outcomes, we also need to be cognizant of our business model and how patients are perceiving the whole office experience. One of the things that can become challenging is when employees report being “too busy” even though the Read More...

As a kid, I was taught to respect others’ privacy by not listening in on personal calls.  My grandmother’s home had what was called a “party line” and several neighbors shared the same phone number. This was a common occurrence many years ago when you lived in rural areas with limited service. If you ever Read More...

They say that few things in life are certain, except for death and taxes. Let’s add one more thing to the list: you know your patient is going to want to keep their wrinkle-free, fresh-faced appearance with regular Botox appointments. One of the top mistakes we see in cosmetic and aesthetic medical practices is letting Read More...

In order to better understand how healthcare practices and patients are coping with the effects of pandemics, Weave commissioned an independent survey of 750 providers and their clients. The survey questions focused on the ways organizations are instituting social distancing to prevent the spread of viruses. When asked about the riskiest payment portals to touch, Read More...

Social distancing became a competitive advantage for businesses during pandemics. Proper social distancing protects both employees and patients from the transmission of viruses. Those businesses that know how to abide by public health regulations while maintaining their communication network are set up to succeed in a pandemic, and during other emergencies. To better understand how Read More...

While social distancing was a necessary measure for businesses responding to pandemic crises, it presented them with a number of difficulties. Among these difficulties is the task of maintaining a personal rapport with each client that visits your business. Even after social distancing requirements were lifted, your business likely has less time to spend with Read More...