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High call volume is often a good sign. Increased inbound calls typically correlate with more appointment requests, higher demand, and business growth. However, if your team is unable to manage those calls effectively, patients may become frustrated, leading to poor experiences and lost revenue. The key is not eliminating calls, but handling them smarter. Below Read More...

You’ve probably noticed how quickly AI is transforming every corner of healthcare, and pediatrics is no exception. From automating routine tasks to spotting complex conditions earlier on, AI in pediatrics is reshaping how you and your team care for young patients. It’s not about replacing the clinical judgment and personalized medicine your care providers specialize Read More...

Key takeaways A non-invasive medical procedure is a diagnostic and treatment approach that does not break the skin or enter the body, minimizing risk and recovery time. Procedures such as X-rays, ultrasounds, and blood pressure tests offer fast, low-risk, and comfortable ways to assess or manage health conditions. With new advancements in medical technology, non-invasive Read More...

Discover Innovative Digital Mental Health Technologies Mental health professionals have the difficult responsibility of supporting their patients whenever stress, depression, and anxiety affect their daily lives. Traditional therapy solutions remain essential. However, the industry now sees a monumental shift toward digital mental health tools. Explore why the demand for tech-enabled support is so high and Read More...

Your team already has plenty on their plate—answering phones, managing schedules, and taking care of customers. But if your office is still sending reminders and follow-up messages manually, you’re spending valuable time on tasks that could easily be automated. Automating your appointment reminders and other messages can enhance the customer experience at your practice. Customizing Read More...

Looking for a way to reach your patients that ensures they’ll actually see your message? Have you tried text messages yet? Email open rates are falling fast, and calling clients on the phone can be an unwelcome interruption in their day. Today, over 79% of Americans own a smartphone, and the average user checks their Read More...

Taking a dog or cat to the vet isn’t always a pleasant experience. Many pets fear vet visits, experiencing heightened levels of stress and anxiety. But in some cases, pet owners may not need to put their furry friends through this stress. Pet telehealth appointments are becoming more and more popular among veterinary clinics. This Read More...

Countless industries are gradually implementing artificial intelligence, and the field of veterinary medicine is no different. What AI vet products are taking the industry by storm for greater animal healthcare? This guide explores the many ways that new technologies are enhancing patient care and operational efficiency in vet clinics. Applications of AI in Veterinary Medicine Read More...

The updated Federal Trade Commission (FTC) eyeglass regulations impact optometry operations. To remain compliant, doctors must provide prescriptions immediately after a refractive eye examination and collect and store patient confirmation receipts indicating they received the prescription. Patients must consent to a digital prescription, or providers must provide a paper copy. These new rules allow patients Read More...

IT outsourcing in healthcare is a viable option for growing practices needing greater efficiency. Outsourcing becomes increasingly important the larger a practice gets, as it is essential to streamline operations and lower expenses. Many healthcare organizations today choose to outsource IT services to help reduce staff administrative burdens and improve efficiency, but outsourcing is not Read More...

Nutrition education is an often overlooked aspect of holistic patient care. By providing nutrition handouts to patients, you can offer an easy and convenient way for them to learn key facts and tips about eating balanced meals. Key Components of Effective Nutrition Handouts A comprehensive nutrition education handout should include these core components. Clear and Read More...

Maintaining accurate medical records starts with taking detailed, comprehensive notes during patient appointments. With the SOAP vet med approach, your veterinary clinic can ensure the accuracy and thoroughness of your notes, communicate patient needs precisely to other veterinary professionals, and provide the best patient care. Understanding SOAP Vet Med “SOAP” is a helpful acronym your Read More...