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The average dental office fields about 75 calls a day, half of which are incoming. Of those incoming calls, about 10 go to voicemail, and only 7 actually leave a message. This means that unless those other callers decide to call back another time, your practice likely lost a would-be patient to the next dentist Read More...

The product team at Weave is proud to announce the addition of Automated Recall Analytics in the Analytics section of our software. These analytics provide great insight into how Automated Recall is working for your office and provides actionable data. This will allow you to track your success month over month and year over to Read More...

Weave Reviews is changing to comply with Google’s policy change. Google has recently announced that they have updated their Google reviews policy. This new policy states, “Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers.”. In order to comply, we are making a small change to the functionality of Weave Reviews. Read More...

Marketing is often a science of carefully crafted experiments. Some things work for most businesses, but you never know if it’ll work for you until you try. That’s why we created this list. We have written up 19 marketing ideas for your optometry practice to inspire you with some new ideas to help grow your Read More...

Let’s start off by defining the term Dental Recall or recall appointments. Recall visits are regularly-scheduled checkup appointments to help dentists have an ongoing knowledge of the status of their patients. These visits are vital to both practice and patient. The more often patients meet with their doctor, the better care their doctor can provide. Read More...

Efficiency: the ability to accomplish a job with a minimum expenditure of time and effort. Isn’t this what we all hope to do with our businesses? What would you do with some extra time if you maximized your efficiency? Here are some ways to help make your office hum and free you up to focus Read More...

After an incredible first quarter – the sales team celebrated by going paint balling! Check out some of the pictures of the event. If you’re interested in joining our sales team, check out our careers page. https://weave.workable.com

Are Inefficient Front Office Systems Slowing Your Practice Down? I spend a lot of time in dental offices, observing the day-to-day systems that they use. Frankly, I see a lot of systems, policies, and office flow that don’t make much sense. Let me give you some real-life examples that I have actually observed: Answering the Read More...

Patient retention is defined in the same way any successful relationship is: By having positive touchpoints. This collection of touchpoints is the determining factor in how likely any patient is to continue with your practice or leave for a competing practice. Positive touchpoints don’t often just happen, however. A proactive approach must be taken to Read More...

Brandon Rodman, our former CEO, sat down and had a great interview with Howard Farran from DentalTown.com. We’ve embedded the video below. Take a look!

Dear Customer, With 2017 now upon us, I want to take an opportunity to let you know that we have been working around the clock to make drastic improvements to our underlying infrastructure to deliver the service that you expect from us. We believe that all of the major kinks have been worked out, but Read More...

Do you know what your patients want? Let’s start by saying—we, in no way, are saying that we can read their minds, but we do know of an organization that has dedicated a lot of time and effort to finding out. The Harvard Business Review (HBR) conducted a recent study on what motivates consumers. The Read More...