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Weave recently commissioned an independent survey of 750 healthcare professionals and clients in hopes of better understanding how practices and patients are coping with the challenges of the COVID-19 pandemic. We quickly discovered that patients are especially likely to delay care such as elective surgeries, eye exams, and dental cleanings. Dental office managers shouldn’t give Read More...

The COVID-19 pandemic has created widespread concern about frequenting public places. In order to understand how healthcare practices are handling their patients’ potential fear of visiting providers, Weave recently commissioned an independent survey of 750 providers and patients. The results of the survey indicate surges in the amount of clients that are afraid to visit Read More...

Medical professionals know that the processes, tools, and medicines they use on a daily basis are constantly being refined and updated. Communication systems aren’t any different. Just as outdated techniques hurt patients, old-fashioned communication can harm your healthcare practice. Providers relied on conventional forms of communication for a long time. Things like traditional telephony, mailers, Read More...

Gretchen Figge’s Bio In 2001, Gretchen started working with her husband at a company he’d recently joined. Soon after, that company was being acquired and Gretchen didn’t want to live through a buy-out. She decided to just start working for herself, you know, to try it out. Take the leap. Over the next two years Read More...

Texting has gone from an occasionally-used tool to a primary mode of communication over the last two decades. While older consumers have been slower to embrace texting, the younger generation shows a clear preference for communicating with text messaging. Businesses that want to attract more prospective customers and provide a better customer experience to existing Read More...

Milind Kopikare’s Bio Milind Kopikare is a Product executive who has helped build products from zero to a multi-million dollar business for many Silicon Valley companies, including Qualtrics, Google, McKinsey, and Marvell Semiconductors. He is currently the President of Great Learning, an ed-tech company that is transforming skill and job-based education for the global workforce. Read More...

The COVID-19 pandemic has put a renewed emphasis on the safety of healthcare workers. People throughout our society are rightfully championing these workers as heroes for their willingness to continue to provide lifesaving service in the face of a global health crisis. The duty of healthcare practices is to do everything they can to protect Read More...

Medical professionals know that the processes, tools, and medicines they use on a daily basis are constantly being refined and updated. Communication systems aren’t any different. Just as outdated techniques hurt patients, old-fashioned communication can harm your healthcare practice. Providers relied on conventional forms of communication for a long time. Things like traditional telephony, mailers, Read More...

It’s common for businesses to feel like their voicemails are being ignored, forgotten, or lost. This feeling is especially prevalent among offices that have to call customers regarding specific appointment times. If you’re like most business owners, you’re looking for a way to reduce the number of communication outreaches that seemingly go down the drain. Read More...

Ike Bennion’s Bio Ike has been a product marketing manager for 5 years, mostly in b2b software. Additionally, he has been working in product space in a small startup. Currently he is a portfolio marketing manager at Cornerstone OnDemand, where he helps to build new learning products and launch them in the market. He is Read More...

In order to understand how the COVID-19 pandemic is affecting healthcare practices, Weave recently commissioned an independent survey of 750 providers and patients. The survey included questions about social distancing, maintaining effective communication, and handling payments. This blog post focuses on shifts in client expectations due to this year’s public health crisis. A significant number Read More...

Keeping in touch with patients is a tough task, especially in 2020. The COVID-19 pandemic has caused temporary closures and altered office hours for thousands of healthcare practices. It’s also scared some clients away from seeking out the healthcare they need and deserve. Weave commissioned an independent survey of 750 healthcare providers and patients recently Read More...